Comment from Hotel Management
Mar 24, 2017 by Customer Service, Hotel Management
Dear Guest, we appreciate your feedback.
We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and comfort. However, your experience is not on par with the service we're accustomed to providing. We'll be addressing your concerns with the appropriate members of our team. Please consider allowing us another chance to provide you with the excellent service we're capable of.
Yours in Hospitality,
Brendan Moraes - General Manager