Posted Oct 7, 2016
the location of hotel is superb. close to theatre, shopping, central park, etc. The room was adequate and clean but i was disappointed with the lighting in the bathroom. It was difficult to apply makeup because of the dim llighting. The temperature in the room was unbearable The thermostat did not seem to function and the only way we could cool the room was to open the windows which did open from the bottom a few inches. Although maintenance came to fix the heat problem, all he did was point to the vents and say because the hotel is big it takes a while for the thermostat to work. I was also disappointed by the staff who seemed unwilling to accommodate requests They were curt and dismissive. There are so many better hotels in New York City than this one. In the future I will be staying elsewhere.