Ratings based on 244 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from ぢ郎

フロントスタッフが最高。

Posted Aug 28, 2015
ホテルに少し早く着きましたが紳士的に対応して頂きました。 空港からのタクシーが最悪だったからとても癒されました。 フロントのメガネのお姉さんがインテリジェンスなのにフレンドリーで好感度持てました。 また使いたいで。
5 out of 5
Recommended
for Everyone
by A verified traveler from lower hudson valley

Perfect in every way

Posted Aug 26, 2015
The hotels location is a quick cab ride to most of Manhatten including the West side piers, the meat packing district and of course Central Park. The Mark's rooms are beautiful filled with great amenities such as the deep soaking tub. The only negative feedback was the hotel's room service seemed to be very choppy and pricey
5 out of 5
Recommended
for Everyone
by A verified traveler from London UK

Very friendly staff

Posted Aug 18, 2015
I was made to feel welcome at the Mark from the first moment I arrived to the minute I left. The staff were attentive and sorted out issues quickly. Perfect location for trips into the park too! Would definitely stay again
Comment from EPC
Aug 24, 2015 by Olivier Lordonnois - General Manager, EPC
I am so pleased that we were able to exceed your expectations from the moment you arrived up until your departure. Thank you for staying with us and I look forward to sharing your compliments with our team.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose,Ca

Great Staff

Posted Aug 8, 2015
Pros: Close proximity to the park and museums.
Cons: Coffee in the rooms!
Location: an Uber away from everything!!
I would like to especially thank the door staff, great directions and tips for our excursions to the museums and through Central Park.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel , best staff and customer service

Posted Aug 4, 2015
Boutique hotel excellent customer services and you can sleep like a baby, best bathroom design
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Impressed

Posted Jul 22, 2015
Location: Central Park, four museums in easy walking distance - Guggenheim, friek, MET and another
Very much enjoyed the hotel, room and a good location. The room was a good size, stylish and modern - always nice in a traditional building. Service was as hoped for. Food and bar fitted with the rest - I really liked the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2015
Todo muy bien: instalaciones, personal, servicio, etcétera. es una excelente opción
5 out of 5
Recommended
for Everyone
by A verified traveler

Was a wonderful experience.

Posted Jul 7, 2015
First class hotel. Excellent location.friendly polite professional staff. Spacious bedroom large comfy beds with soft pillows, huge marble bathrooms oversized bathubsand seperate shower stalls. personal touches included welcome message on tv screen and staff taking you to your room. request for early check in and late check out honoured. Cant wait to go back
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great Location!

Posted Jul 5, 2015
Pros: Location Best staff ever!
Cons: Clean the carpet in the room Let people know the room is very small because the bathroom is very big!
Location: Walk to everything! Excellent lobby bar Central Park!
Only small elevators, a small room, and dirty carpet in the room prevented this from being a perfect place!
5 out of 5
Recommended
for Couples
by A verified traveler

Posted May 30, 2015
The Mark has become our base in NYC. We love the location, the staff, the ambiance. The rooms are small but well dredged.