Ratings based on 1,282 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Ottawa, Canada

Great Hotel in the Heart of NYC

Posted May 15, 2017
We had a great stay for 3 nights in NYC and the Hotel was great. The staff were very accommodating as we checked in a bit early. The bed was comfortable and the room was clean and stylishly decorated. Perfect for our Mother /Daughter getaway. It was walking distance from Times Square and Central park and Rockefeller Centre. There were quality restaurants nearby and a subway station only 2 blocks.
Comment from Hotel Management
May 18, 2017 by Emily N., Hotel Management
Thank you for the feedback, we certainly appreciate it!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
The location is perfectly close to transportation, Central Park, Time Square, BigBus tour bus, restaurants. Staff-customer relationship is perfect
Comment from Hotel Management
May 4, 2017 by Teresa N., Hotel Management
Thank you for your feedback. We look forward to welcoming you back in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tulsa, OK

Family-friendly gem in the middle of Manhattan

Posted Apr 29, 2017
Pros: Most of all, the staff. The bed was very comfy. Wi-fi never failed. Guest lounge had great coffee, as well as espresso and cappuccino.
Cons: The only thing I'd add is a microwave and an ice machine in the guest lounge.
Location: This hotel is centrally located. The subway, Carnegie Hall, Columbus Circle, and many fabulous restaurants are just steps away.
I can't say enough good things about this hotel. The staff is family-friendly, accommodating, and gracious. The room, though very small, was clean and comfortable, a good cozy fit for two. Everything was in perfect working order. I was so glad to find an affordable room centrally located in the heart of midtown Manhattan. There are restaurants all around. The subway was 2 blocks away. I expect to return to this hotel many times in the future.
Comment from Hotel Management
Apr 29, 2017 by Teresa N., Hotel Management
Thank you so much for the fantastic review! We look forward to welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Punta Cana

Super nice option for sleep!!

Posted Apr 4, 2017
If you are looking for a hotel with perfect location, cleanliness, staff and price this is an option!! It isn't a 5 star hotel but you have everything what you need for sleep. I stayed for 5 nights and I dont have any complaint, every day the staff ( Teresa the receptionist is the best, wonderful) was really friendly. So, definitely I would recommend this hotel if youre looking to have vacations out of the hotel and only need a place quiet, safety, with nice location and clean to sleep!!
Comment from Hotel Management
Apr 8, 2017 by Teresa N., Hotel Management
Thank you so much for taking your time to give us feedback. We look forward to having you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Great boutique hotel one block from Times Squar

Posted Mar 24, 2017
We loved the helpful staff and our quiet room. They gave us wonderful suggestions on where to go and where to eat. We would definitely stay here again. Great location. Decent sized room with an awesome shower and a guest lounge for coffee. Very comfortable bed.
Comment from Hotel Management
Mar 27, 2017 by Teresa N., Hotel Management
Thank you for your feedback. We appreciate it!
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Mar 23, 2017
Pros: Location. Quite room. Very comfortable bed.
Cons: Heating controls in room were not very responsive but we were able to bring the temps down eventually.
Location: Walk to Columbus Circle and Broadway. Close to many subway lines.
If a room with a view isn't a priority (it wasn't for us) this is an excellent choice for a short stay in NYC. We needed to be close to Broadway and Columbus Circle for one night and this hotel was perfect. Clean, quite room, comfortable bed, great shower. Very small lobby with no restaurant/bar but friendly staff at check-in and check-out. Would stay again!
Comment from Hotel Management
Mar 23, 2017 by Teresa N., Hotel Management
Thank you for allowing us to host your stay. We appreciate the feedback and look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from scotland

good hotel

Posted Mar 15, 2017
Pros: Small personal hotel with lovely staff who remember who you are
Cons: The decor, some items needed repaired i.e. The curtain rail in our room and wobbly lamps. But it was clean.
Location: It was located next to where the late show is filmed and the soup man from Seinfeld was next to it too. 2 minute walk to Times Square and theatres.
This hotel was in a good location and easy walking distance to Times Square and the theatres. The rooms were large and the beds very comfortable. The decor was lovely and modern but was showing signs of wear and tear. Maid service daily and the linen was spotless. The rooms have a mini bar but it was grossly over charged but there was space in the fridge to put your own water etc. The staff were all lovely and helpful. There is a guest lounge where you can get hot drinks like lattes, tea, coffee and hot chocolate 24hrs a day. It said there was items for breakfast but there was never any left when we got there except one morning there was some banana bread left which was tasty. I would definitely go back to this hotel as it was well worth its price. They also left a bottle of champagne on ice with 2 glasses to celebrate our wedding anniversary.
Comment from Hotel Management
Mar 17, 2017 by Teresa N., Hotel Management
Dear Guest, Thank you for taking the time to write the review. Your feedback is very important to us and we hope you had a great stay. Please know that I have shared your feedback with our team to ensure improvement in the future. Kind regards, Teresa N.
3 out of 5
Recommended
for Everyone
by A verified traveler

good location.

Posted Feb 23, 2017
Our room was nice but very small. Felt chlausterophobic because the window faced a rock wall about 6 feet away. Very dark room. Friendly staff and awesome location. Elevator was super slow.
Comment from Hotel Management
Feb 25, 2017 by Teresa N., Hotel Management
Thank you for taking the time to leave us feedback, we certainly appreciate it! The only way we can improve is by getting comments like this.
4 out of 5
by Katia

Posted Feb 19, 2017 on Hotels
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Thank you for your review. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, not far from time square and Broadway.

Posted Feb 16, 2017
Clean comfortable hotel close to many attractions, friendly staff,enjoyed our stay would recommend to friends and family.
Comment from Hotel Management
Feb 16, 2017 by Teresa N., Hotel Management
Thank you for taking your time to review our hotel. We're delighted to hear you've enjoyed your stay. We look forward to your next visit.