Awesome staff and great location
Posted Dec 18, 2016
I never write reviews but I owe it to the staff to take the 2 minutes to say that they made my experience amazing. From the first moment they were super friendly, and not in a fake way. Their positive and accommodating attitude was genuine - very rare to see these days. When the heater was not heating the room properly they had a guys come at 3 am to fix it. He wasn't able to but they moved me quickly to another room. And when I called them several hours after I had checked out because I had forgotten a business brochure that my client gave me in confidence, they actually found it (even though they already had guests in the room). At any other hotel, the brochure would have been thrown as the brochure looked like any other promo magazine.
Another thing that I loved is that they have an awesome lounge that is open 24 hours and you can get single serve coffee, tea, hot chocolate and even cappuccinos. The rooms are small and do not have a view but the bed is super comfy. Love the shampoo/conditioner - Bigelow brand. I almost always use my own but theirs were better. I almost purchased their bath robe - soooooo good. And of course - the location cannot be beat.
Comment from Hotel Management
Dec 21, 2016 by Sylwia K., Hotel Management
Thank you for a stellar review! I am pleased to hear that our staff exceeded your expectations during your time with us! I will be sure to pass on your compliments to them for the service they have provided you. We appreciate that you enjoyed our guest lounge and found our location convenient. We hope to see you again in the near future!