- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not a 5 star property! It was cool though! Staff are unfriendly, wasn’t even asked how my stay was at check out. Even the Staff at the Marriott are trained to do that! Room wasn’t cleaned very well and the ‘king’ bed we booked was a queen. We had to move due to construction noise and we were downgraded rooms. Asked for a late check out and told No because the hotel was ‘fully booked‘, however I checked online and tons of availability. Waitress at the restaurant was ok, and the receptionist at check in was nice and the guys at the door were nice but other than that staff were cold and unfriendly, they definitely had better places to be! After staying here, we cancelled our plans to stay at the Nomad hotel in Las Vegas. And will just keep staying at the Beekman when in NYC.