Posted Sep 14, 2016
the staff and the front desk of the hotel were very unprofessional, they made me wait 40 minutes for a room, and here is the big surprise, i booked my room @ 6pm on expedia, the rate was $159+ tax- $185 , i got to the hotel, and they tell me, this is for a shared room with four bunk beds?? this is supposed to be a four star hotel? i found myself at an YMCA youth hostel.
i asked for my money back, but the lady at the front desk refused, finally, after much of a wait and really lousy behavior, she agreed to put me in a single bedroom.
the state of the bedroom, and the entire place, was disgusting, i am not sure how they got their rating, but this is BY FAR my worst experience staying in a hotel, ( anywhere in the world)
i rarely write a review, but for this one, i really had no choice but to go ahead and warn travelers.