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The Collective Paper Factory

Photo gallery for The Collective Paper Factory

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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of The Collective Paper Factory

VIP Access

The Collective Paper Factory

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Air conditioning
  • Gym
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
37-06 36th street, Long Island City, NY, 11101

Explore the area

  • Popular LocationRoosevelt Island4 min drive
  • Popular LocationMemorial Sloan-Kettering Cancer Center5 min drive
  • Popular LocationUnited Nations Headquarters6 min drive
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)38 min drive

Choose dates to view prices

About this area

Long Island City

Located in Long Island City, The Collective Paper Factory is near the airport and near a metro station. Museum of Modern Art and Carnegie Hall are cultural highlights, and some of the area's notable landmarks include Chrysler Building and Grand Central Terminal. Check out an event or a game at Madison Square Garden, and consider making time for Central Park Zoo, a top attraction not to be missed. Guests love the hotel's convenience to public transportation: 36 St. Station (Northern Blvd.) is 3 minutes by foot and 39 Av. Station is 7 minutes.

What's nearby

  • Roosevelt Island - 4 min drive
  • Memorial Sloan-Kettering Cancer Center - 5 min drive
  • United Nations Headquarters - 6 min drive
  • Grand Central Terminal - 14 min drive
  • Metropolitan Museum of Art - 17 min drive

Getting around

  • Long Island City Hunterspoint Avenue Station - 3 min drive
  • 36 St. Station (Northern Blvd.) - 3 min walk
  • John F. Kennedy International Airport (JFK) - 38 min drive

Restaurants

  • Coffeed — 2 min walk
  • Astoria Seafood — 3 min walk
  • Beer Garden at Studio Square — 4 min walk
  • Tacuba — 5 min walk
  • Café Triskell — 5 min walk

About this property

The Collective Paper Factory

4-star Long Island City hotel in Queens with fitness center
A fitness center, a conference center, and a business center are available at this smoke-free hotel. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All rooms are individually decorated and offer free local calls and free bottled water. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find coffee makers and hair dryers.
The Collective Paper Factory offers 122 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in January 2015.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Parking and transportation

  • Offsite parking within 1.3 mi (USD 20 per day)
  • Limo/town car service

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Italian
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Renovated guestrooms - January 2015
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay
  • Resort fee: USD 26.39 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Housekeeping
  • Additional inclusions
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Offsite parking fee: USD 20 per day (1.3 mi away)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Paper Factory
Paper Factory Hotel
Paper Factory Hotel Long Island City
Paper Factory Long Island City
The Paper Factory Hotel
The Collective Paper Factory Hotel
The Collective Paper Factory Long Island City
The Collective Paper Factory Hotel Long Island City

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 498 out of 974 reviews
5 - Excellent 51%
Rating 4 - Good. 266 out of 974 reviews
4 - Good 27%
Rating 3 - Okay. 119 out of 974 reviews
3 - Okay 12%
Rating 2 - Poor. 50 out of 974 reviews
2 - Poor 5%
Rating 1 - Terrible. 41 out of 974 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at The Collective Paper Factory. It was a very clean and cute-looking hotel.
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is always good 1 thing that’s always a problem There are never any washcloths. That’s a major issue
Stayed 1 night in Jul 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk employees need better customer service!
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is not worth its 4 star rating. It looks cool in the lobby area but the rooms are tiny, mediocre, and missing basic amenities that even chain hotels offer. My room did not have any wash cloths, the hair dryer was literally cut off (like with scissors), and the beds didn’t have any fitted sheets. When I asked for more towels (I booked the room for 4 people but only had 2 towels, 1 hand towel, and 0 wash cloths) they brought 4 hand towels. Being charged resort fees when we can’t use any of the resort amenities is ridiculous. When I called and asked for the Uber credit info, the front desk didn’t help and instead told me to “look online” and hung up. The showers weren’t clean and there is no min fridge. AND on the last day of my stay the light above the shower starting pouring out water, and we weren’t able to SHOWER on our last day in the city, disgusting. They didn’t even apologize. I would not recommend this hotel to anyone. Totally ruined my trip in nyc, and truly hate that I stayed here. The only good point was that the hotel is a stop away from Manhattan but I truly wished I stayed in a cheaper chain hotel in Manhattan or Brooklyn. This is not worth the money I paid. This is not the 4 star hotel experience you’re looking for, trust me. Book elsewhere.
Stayed 6 nights in Jul 2021