Ratings based on 8,045 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from kingston, NY

Good rates but very, very small

Posted Aug 31, 2015
Room was way too small with very limited furniture , no bedside lights, limited space in bathroom to put things. Was able to get a larger (corner) room which was better but still had very small bathroom and almost no closet space. Good hotel for a quick overnighter.
3 out of 5
Recommended
for Everyone
by A verified traveler from PG

Aceptable, muy céntrico

Posted Aug 30, 2015
Está muy bien situado, al lado de times square, en el centro de la ciudad, las habitaciones aceptables, el personal amable aunque no me pareció que nadie hablara español. No me gustó que después de estar una semana te cobren por tener las maletas dos horas en consigna. Sin conocer otro de la ciudad lo recomendaría
3 out of 5
by A verified traveler

Run down rooms

Posted Aug 29, 2015
Our room was over 80 degrees and our Air conditioner was not working had to call 3 time to get someone up to fix it when we got back from dinner we now had a wonderful window unit with cardboard and duct tape as a view
3 out of 5
by A verified traveler

Just an okay hotel

Posted Aug 28, 2015
This hotel was nice for a one night stay but I probably wouldn't stay longer. The lobby had an overpowering smell of air freshener and was really dark. The room was clean and nice but the elevators didn't always seem to work. The location is great - right by Times Square. Overall, I wouldn't stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

sehr gute Lage

Posted Aug 28, 2015
Pros: Freundlichkeit und Hilfsbereitschaft der Angestellten, Sehr gute Lage
Location: Hotel direkt am Times Squere alle Bahnen in direkter Nähe
Die Angestellten sind sehr sehr freundlich und hilfsbreit. Jeder Zeit gerne wieder dieses Hotel
3 out of 5
by A verified traveler

Good Location But Just Weird

Posted Aug 27, 2015
Pros: Location - upstairs on room floors was quiet given being right near the elevator
Cons: cleanliness, overall atmosphere
Location: its in Times Square and the theater district
I stayed here for one night for a business trip - so I really just needed a bed to sleep in and that was close to where I had to be. The hotel was right across the street from where I had to be which was great and my room was ready before check-in which was helpful. Overall I just slept in the room but the lobby was very loud with music and very dark - my room was right across from the elevator and was rather small. There was also what appeared to be blood on a pillow on one bed in the room - a large blood stain on the back of a pillow, how does housekeeping miss this?
2 out of 5
by A verified traveler from Washington DC

Expected more from a 4-star marked hotel

Posted Aug 26, 2015
Pros: Location for those who value being close to the Times Square and the Theater District.
Cons: More updates to bathrooms. Very poor water flow. Free Internet.
The expensive renovation mentioned in the hotel description affected primarily the lobby area with tufted sofas, deem lighting and whatever it is they do to fill the lobby with nice aroma. The rooms are "blah.." and super small. The "futuristic" sink (I guess also a part of the "expensive renovation") looks out of place in an otherwise outdated bathroom. The worst disappointment was that the hot water was shut down for the "repairs by the city" the night we checked in and still wasn't on the following morning even around 10:30 a.m. when we checked out. So we were not able to take a normal shower. The flow of water was generally really weak during the entire stay regardless of whether it was from the hot or from the cold faucet. I regret that I didn't make a big stink about it during our stay. Another disappointment is that Internet is not free even in lobby. I think in this day and age, guests should not be nickle-and-dimed in that department. Am I asking for too much from the 4-star marked hotel at Times Square???
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2015
It was ok i would come back any time when i visit ny)))))))))))))))
4 out of 5
Recommended
for Couples
by A verified traveler from mexico city

EXCELLENT LOCATION BUT LITTLE NOISY

Posted Aug 24, 2015
Pros: lobby, close to the theathers, easy to find
Cons: the windows noise insulation
i spent 5 nights in these hotel, i love the location is very close to the Times Square but the street is very active during the night and i have some troubles trying to sleep
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Location was ideal! Staff was helpful & courteous

Posted Aug 24, 2015
Pros: Location, Location Location. Staff was great. Everything is near by. Room was clean and comfortable.
Cons: Shower. Drainage, repair.
Location: Time Square, Broadway everything is near by!
Everything was great. Of course as expected in New York City, most rooms are small but comfortable. Shower needed repair and was a bit outdated. Everything else was great.