Ratings based on 2,605 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Posted Nov 29, 2015
Pros: Location and friendly staff
Cons: A convenient store for water/soda etc would be good.
Location: Its walking distance to broadway , Rockefeller and intrepid museum.
Its a boutique hotel. Very friendly staff. Got one among the bigger rooms and it fit well for our family of 4. Not luxurious but very comfortable.
for Everyoneby A verified traveler
Fantastic Hotel in a great locationPosted Nov 29, 2015
Pros: Staff were fantastic. Hotel not to big Homely feel. Spotlessly clean Great location
The staff were very friendly and helpful. The breakfast was a great start to each day, and it was only a 3 minute walk to Time Square.
for Couplesby A verified traveler from England
Good locationPosted Nov 29, 2015
Pros: We felt special, as we were looked after really well.
Location: Plenty of shopping in the area, easy walking distance to the theatres and restaurants.
Hotel was in a good location. The staff were efficient and welcoming. The Grill restaurant feels relaxing and the food is of good quality and efficient service. We felt quite at home here and would stay here again when visiting New York.
for Everyoneby A verified traveler from perth
Birthday celebrationPosted Nov 28, 2015
Lovely hotel very central with continental breakfast included which was great. Cheese and wine hour was very nice also. Room was very spacious . Out first time to New York for a big birthday. We were left a bottle of champagne in our room a lovely surprise . Thank you pearl. Would definitely return to this gem of a hotel staff were very helpful and always had a smile .
for Everyoneby A verified traveler from North Carolina
Perfect location to everythingPosted Nov 27, 2015
Could not have chosen a better hotel. Staff is fabulous, friendly and ready to help. I will return here on our next visit.
for Everyoneby A verified traveler
Great location would stay here againPosted Nov 27, 2015
Brilliant close to Times Square. Rooms clean comfy beds clean towels daily breakfast and wine and cheese each day great staff
for Everyoneby A verified traveler from Crosby, England
excellent staff, location and facilitiesPosted Nov 27, 2015
All round, excellent service from the Pearl. It was a really pleasant experience in a great location.
by A verified traveler
Close to Times SquarePosted Nov 25, 2015
Pros: Friendly staff
Cons: Plastic plates?
Booked this hotel as it had great reviews. The reviews were better than the hotel! The hotel was quite nice - they had a complimentary breakfast and cheese and wine hour every day - this was great if you like plastic plates and paper cups! Rooms were clean and staff were very good. Were allocated a room on the third floor next to the lift on arrival- very noisy so asked to move. Room on fourteenth floor was quieter thankfully. Very small bathrooms. This was a second trip to New York and we had been advised to stay around Times Square for the buzz. Didn't really like the location would rather have stayed a little further uptown.
for Everyoneby A verified traveler from Lancashire UK
Perfect PearlPosted Nov 24, 2015
Pros: Location,atmosphere and service are all very good.
Cons: Cannot fault them.
Location: 5 to 10 minute walk to Times Square,Theatre's and Shopping.
Wonderful,helpful and friendly staff.Hotel in a good location for Times Square,Theatre district,and shopping.Our room was large,very clean with lovely firm comfortable beds.Breakfast was more than adequate,cereals,fruit,yoghurts,various rolls,cakes,eggs and more.Every afternoon at 4pm there was a complimentary glass of wine,cheese and biscuits and grapes served which was a nice welcome back after a long day out.Tea and coffee are available 24hrs.We could not ask for a better hotel and excellent value for money.
for Everyoneby A verified traveler from Chelmsford, MA
Beautiful HotelPosted Nov 24, 2015
Awesome stay -- perfect location, beautiful hotel!!! Would love to stay here again!