Ratings based on 2,454 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

everything you want from a hotel

Posted Sep 2, 2015
Pros: it was the centre of a great 5 day break, i felt comfortable there right from the 1st minute.
Cons: for me?, not a lot,
Location: times square & broadway, 5 minute rocker feller, 10 minute central park & fifth ave, sub to manhattan outside the door, great spot
i cannot fault this place, staff, rooms, decor, service, style, absolutely nothing was too much trouble, always a friendly smile & advice, great location, would have reservations about recommending this place to everyone.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester, UK

Ideally placed for short NYC break

Posted Sep 1, 2015
Very happy with the location of the hotel, plenty of sights within easy walking distance. Hotel was clean and staff dealt with issues promptly. Would stay again if lucky enough to head back to New York
4 out of 5
Recommended
for Families
by A verified traveler

Soggiorno all Pearl Hotel

Posted Sep 1, 2015
Pros: Molto confortevole, pulito, silenzioso e curato nei particolari. Ottima la posizione per visitare Manhattan.
Location: Posizione ottima, vicino a Times Square e al Rockefeller Cente e a 10 minuti da Central Park. Molto vicino c'è una stazione di metrò.
Abbiamo soggiornato per 7 notti al Pearl Hotel. Famiglia di 4 persone con 2 ragazzi: abbiamo prenotato una Deluxe Double - Double Room. La stanza è confortevole, spaziosa e molto pulita. Il personale è gentile e disponibile. Wi-fi gratuita e abbastanza veloce. Ottima esperienza.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

The Pearl - Great Hotel

Posted Sep 1, 2015
Pros: The hotel had a really relaxed but professional atmosphere. Rooms were very tidy, spacious, quiet and very clean.
Location: Brilliant location, very near to Time Sq and Broadway and on the edge of Hells Kitchen all within 2-5 minutes walk.
The Pearl offered a fantastic location, round the corner from Time Sq, Broadway and Hells Kitchen and was easy to access the Subway. Very quiet hotel, despite Time Sq being so close. At 4 pm the Hotel serve complimentary wine which is a great way to break-up the day and start relaxing for the evening. Staff are very helpful indeed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ft. Lauderdale, Fl.

Nice location, reasonable price

Posted Sep 1, 2015
The Pearl is a viable choice for anyone traveling to NYC who knows what they want, and arranged it up front. The staff is very nice & very helpful. We had to get linen for the pull out sofa and the delivery time was outstanding. Within 10 minutes! It has a nice location and a reasonable price for the area. While it is certainly not a no-frills hotel, it is neither a first class luxury stay. The food was average at best (again, staff very nice), and while nothing was run down, there was definitely a look of everything being towards the end of a 4.5 star life. Not past it, but getting pretty close. The bathroom in our room was excellent, but we had problems with regulating temperature. The hotel allowed us to upgrade to a suite with a separate bedroom, which was perfect for us except for trying to get the a/c right in both rooms.
3 out of 5
Recommended
for Everyone
by A verified traveler from ss

Hotel centrale

Posted Aug 30, 2015
Hotel utile per chi si muove a piedi,vicino a Times Square ed alla Fifth Avenue. La colazione è compresa ma molto povera per un Hotel 4 stelle
5 out of 5
Recommended
for Everyone
by A verified traveler from R

This our third time staying here!

Posted Aug 29, 2015
The staff is very helpful , friendly, and aim to make their guests comfortable!! We have been guests three times, and will continue to stay at The Pearl- great name for a great place!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Niagara-on-the-Lake,Ontario Canada

Simply the best hotel in NYC

Posted Aug 28, 2015
Location: The theatre is steps away, but all the trains are available too. We went to the Cloisters,sailing,The Brooklyn Botanical Gardens,& the 9/11 memorial.
My wife and I have stayed in several hotels in Times Square and The Pearl is simply the best hotel we have stayed in. The rooms were not closet size as we have experienced before in other hotels. The rooms were clean and new. There were no frayed wallpaper, no paint crackings and no stained sink or bathroom floor. The front desk was extremely helpful and the staff friendly. And of course the location is perfect for our day trips all over NYC. We will happily stay at The Pearl again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Perfect hotel in perfect location!

Posted Aug 28, 2015
We loved The Pearl. From the minute we walked thru the doors we were made to feel special. The hotel staff are very nice and welcoming. The rooms are a great size, the bathrooms are beautiful with TV on the wall. High end design, continental breakfast was good, very comfortable bed, rooms were very clean and we were impressed. Location is great within walking distance to almost everything. We will stay at The Pearl again!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great location with great staff and USPs

Posted Aug 27, 2015
My first experience of NY but not of US hotels. We picked due to Expedia deal, location (even better than we thought), free buffet breakie and free wine and cheese. We had double queen for our family which was great, given you spend alot of time out exploring. Bathrooms were large by U.S. standards and had really good separate shower. Free buffet was one of his best, although gets crowded at peak times. Good range of healthy items including fruit. Free wine and cheese. Actually cheese, veg, dips, fruit and choice of white or red. Really good chance to socialise with other guests. We met others with kids and dined together. Staff.....amazing. Nothing was too much trouble. They just did everything and no slacking. Breakfast staff had to run to keep up with replenishing supplies. Location....few hundred yards from Times Square and subway. Noise in room = Zero. Lots of restaurants of varying cost/range nearby. No hesitation recommending.