Ratings based on 927 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from California

Great hotel on 5th Avenue

Posted Sep 12, 2016
This hotel is located basically right in 5th Avenue and 55th street. It is within walking distance to the MOMA ( Museum of Modern Art, one of my favorite museums in Manhattan) and relatively close to the Theater district (10 min by Uber or cab). The staff is excellent and rooms and bathrooms nice and spacious, though it appears to be a bit older as a hotel (it has an inside staircase to reach the Lobby and the elevators are a bit older). . If you plan to stay in midtown Manhattan and do not want to stay at one of the mega- hotels it is a very good choice.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Dear Cornelia, Thank you for providing your experience at The Peninsula New York on Expedia. We are proud of the product and the exceptional service you received. We look forward to welcoming you back in the not-so-distance future. Best regards, Jonathan H. Crook General Manager
4 out of 5
by A verified traveler

Close and convenient to shops

Posted Sep 6, 2016
Pros: The staff was very friendly and accommodating.
Cons: The mini bar pricing and the restaurant pricing.
Location: Shopping was close by and getting to the subway was easy.
The mini bar was way overpriced. Room was always kept clean by the staff and I appreciated the roses on our final day.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for being our guests at The Peninsula New York. We are pleased you enjoyed your stay. We hope the pricing of the in-room amenities did not distract too much from your visit and look forward to your return. Best regards, Jonathan H. Crook General Manager
5 out of 5
by A verified traveler

Posted Aug 30, 2016
Location: Great location. Within walking distance of everywhere we wanted to go.
Loved the property! Outstanding service...especially the Doorman, Victor. He was very helpful.
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Dear guest, Thank you for your special mention of our doorman, Victor. We are delighted to have exceeded your expectations. Best regards, Jonathan H. Crook General Manager
5 out of 5
by A verified traveler from Y

A FABULOUS HOTEL,

Posted Aug 24, 2016
Excellent in every way, wonderful, helpful staff, great location, top quality overall!
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear Sue, Thank you for posting your positive review of your experience on Expedia. Best regards, Jonathan H. Crook General Manager
5 out of 5
by A verified traveler from brookfield

Top notch midtown

Posted Aug 24, 2016
Wonderful hotel. Perfect for Bizz travel. Old school amenities aplenty. Very attentive staff. Nice rooftop terrace and bar. Relaxing spa. Very Formal, felt a bit out of place w just shorts and a T at times.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear primetime, We appreciate you choosing The Peninsula New York for your business travel. We hope there will be other occasions for you to stay with us again, even in a T-shirt and shorts. Kind regards, Jonathan H. Crook General Manager
5 out of 5
by A verified traveler

Excellent

Posted Aug 22, 2016
Marvelous hotel in every way. Will be back. Why do I have to write more than I want for this review?
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear guest, Thank you for your brief but positive review of your experience at The Peninsula New York. It is greatly appreciated. Best regards, Jonathan H. Crook General Manager
5 out of 5
by A verified traveler from s b

Sejour en ville

Posted Aug 22, 2016
Excellent service Emplacement ideal pour visiter la ville
Comment from Hotel Management
Aug 27, 2016 by General Manager, Hotel Management
Chere Sylvia, Je vous remercie pour votre réponse sur Expedia. Meilleures salutations, Jonathan H. Crook Directeur général
5 out of 5
by A verified traveler from t

Staying in the heart of New York City!

Posted Aug 20, 2016
Since the time we arrived at check in to the time we checked out, every staff is very professional and courteous! Highly recommend! You really get what you paid for!
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your recommendation of our hotel on Expedia. Best regards, Jonathan H. Crook General Manager
5 out of 5
by A verified traveler from Turriff

Fantastic Hotel

Posted Aug 19, 2016
Pros: The staff and location
Location: Ideally situated for exploring New York - Central Park is three blocks away with many famous landmarks nearby
We spent seven days at this hotel whilst exploring New York and couldn't have found a better base. The Hotel provided comfort, a pool and sun terrace for relaxing after a long day and excellent staff who couldn't do enough to ensure our stay with them was be best it could be. We will certainly be returning.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear Maureen, Thank you for choosing The Peninsula. There are many hotels in New York to choose from and we are delighted to have exceeded your expectations. Best regards, Jonathan H. Crook General Manager
5 out of 5
by A verified traveler from Texas

Nice hotel close to Times Square

Posted Aug 15, 2016
Great and caring staff who were always responsive. Food during restaurant week was phenomenal
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear Dallas visitor, We appreciate you dining at Clement Restaurant for Summer Restaurant Week. We hope there will be other occasions for your to frequent our restaurant. Best regards, Jonathan H. Crook General Manager