Ratings based on 566 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Very bad service and no standard at all

Posted May 22, 2017
At the arrival the toilette was derty We will be waiting for the room service 1 hour and 20 minutes One day only was open a lobby bar, no more places for dinning and in the lobby bar they had an educational course with people talking loud They miss our shopping bags for a day Last day,in the breackfast restaurant we was waiting for 50 minutes for a french toast and a pancake No one care...
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2017
Wonderful hotel- close to Central Park and museums.
5 out of 5
Recommended
for Everyone
by A verified traveler from f

Classic hotel, great location beautiful

Posted Apr 5, 2017
Great place to stay in central NY location. Beautiful architecture, classical rich finishes and fantastic Central Park location.
3 out of 5
Recommended
for Everyone
by A verified traveler from miami

Landmark but the bar was terrible

Posted Mar 21, 2017
Hotel is not worth the price. The bar on top is reception is not great and needs upgrade. The room cleaning never takes the room service plates out when cleaning the room. Landmark hotel but needs improvement.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Excellent stay

Posted Mar 6, 2017
Stayed one night. Grabbed a meal and show. Excellent experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Best Hotel We Ever Stayed At!

Posted Feb 23, 2017
The staff were extremely helpful and constantly made you feel welcome and that you belonged there. Our room was everything we hoped it would be, from comfort to decor.
5 out of 5
by M Dean

This traveler left a rating score only Posted Feb 16, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Fantastic hotel, has lost a bit of glamour though.

Posted Feb 12, 2017
If you look closely furniture is worn at places. I'd expect perfection for these prices.
5 out of 5
by Rita

This traveler left a rating score only Posted Feb 7, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Seoul

Nice hotel close to everywhere

Posted Feb 6, 2017
Everything was good. Especialy, foodcourt was excellent!