Ratings based on 248 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2015
The hotel was very updated, clean, and nice. The staff was always available and very friendly. When I return to visit New York I will stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bolton, England

Brilliant hotel, friendly and very helpful staff

Posted Sep 3, 2015
Pros: Everything
Cons: The one and only thing that could be improved was the size of the breakfast area. It didn't accommodate the amount of guests the hotel could cater for
Location: Brilliant location and everything was close by
Brilliant hotel, friendly and very helpful staff and the hotel was in the most perfect spot for you to be able to see all the sights. Was about 100 metres away from Times Square.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2015
Fantastic location. Very comfortable bed. Clean room. Nice toiletries. Great continental breakfast and fantastic evening reception with all the beer/wine you can drink. All around an awesome experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2015
Nice hotel close to Broadway theaters. Would not give a 1:00PM check out though. Room service a little expensive although probably average for the city.
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Fantastic stay in New York

Posted Aug 31, 2015
Pros: The room was clean and the maid changed the towels and cleaned every day. Continental breakfast and free wine and sandwiches/nibbles from 5-7.
Location: The location was great, could see Times Square from my room. Very easy to get to all the main attractions
Stayed here for 6 nights. Extremely comfortable bed and the room had everything that was needed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Direkt am TS

Posted Aug 31, 2015
Pros: Man bekommt nicht viel von den anderen Gästen mit.
Location: Sehr Zentral, man kommt überall hin.
Top Hotel am TS. Sie Möbel sind etwas älter, aber das Zimmer war immer sauber.
4 out of 5
Recommended
for Everyone
by A verified traveler

top lage, wenige schritte von subway, time squere

Posted Aug 28, 2015
Es war echt toll, Tolles Team, Freibier und Getränke zwischen 16:00-18:00 uhr, einziges Minus, die laute Klimaanlage der Nachbarschaft drönnt ins Zimmer, und Dusche hatte nur einen starren Duschkopf
4 out of 5
Recommended
for Everyone
by A verified traveler from New Brunswick, CAN

Location Location Location for Times Square.

Posted Aug 28, 2015
Pros: Location to Times Square. Clean, quiet.
Cons: Check in. They knew we were coming and didn't have a room ready. Very poor first impression.
Location: Location was great. Things to do near by: Everything (Eat, Theater, Tours, Subway...)
Arrived about 11 pm because of US Airlines (Supposed to be 4 pm). No room ready for us. Had to wait in the lobby while they looked for a clean room to put us in. Check is was slow and while the room we had was suitable, we were worried because it was taken off the "Something wrong with this room" list. Room was clean, breakfast was adequate (though not much choice).
5 out of 5
Recommended
for Everyone
by A verified traveler from Somerset England

Almost perfect hotel

Posted Aug 27, 2015
Pros: Everything
Cons: Larger breakfast area
Location: Very near Times Square
From the moment we checked in to the time we checked out we were made to feel special, nothing was too much trouble. Even after we had left I had to go back into reception to chase up the transport for the airport, the receptionist phoned for me and reassured us everything was alright. Perfect central location, spacious room, clean, big bathroom, big screen HD TV, aircon. Only one negative was the breakfast area was crowded at the weekend.
4 out of 5
Recommended
for Everyone
by A verified traveler

friendly staff,

Posted Aug 26, 2015
Pros: freindly staff , location was great. good breakfast and nice touch in the evening drinks
Cons: rooms checked for being clean 100% and update condition of cracked tiles ect. a little more seating in the breakfast room when busy
Location: right on times square, what more can be said
the staff here were faultless, we enjoyed our stay. the breakfast was great and the evening drinks were a nice touch. the only issue we had was the first room was dirty and tierd, cracked tiles ect. but when we pointed this out the reception moved us and the room was good, as we expected. (this was done with no fuss and not an issue to the staff, thankyou) . the only other thing we found was where the breakfast was served, needed a little more seating. but wasnt a big issue.