Ratings based on 16,981 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler
Posted Jul 25, 2016
Room very clean, when we got there the air conditioner was on
by A verified traveler from Houston
Terrible hotelPosted Jul 22, 2016
Worst hotel I have experienced, ,nothing good to say.
by A verified traveler from New York, New York
Good location. Staff were nice.Posted Jul 21, 2016
Cons: Seems bellhops wait for tips.
Location: It would have been better if we had been told a little more what was nearby.
Good location. Staff were nice. Wifi should have been included. It was not. Perhaps asking when you arrive if you need any information,maps on what is around and available to you....since it was my first trip to New York.
by A verified traveler from Brisbane, Australia
Central, characterful and cleanPosted Jul 20, 2016
Pros: Location, history, cleanliness, gym.
Cons: Bar fridge and coffe making facilities in room would be great.
Location: Excellent mid town location with all of Manhattan easily accessible via foot or subway.
Great location next to Grand Central Station - could easily walk to Times Square, Central Park, Rockerfeller Centre, MOMA etc and easily get subway anywhere else. Hotel has lovely historic ambiance with a beautiful lobby. Good gym and roof top terrace bar. The room was comfortable and clean but nothing special. The only real negative was the lack of coffee making facilities and bar fridge in the room, plus the nosiness of the air conditioner.
by A verified traveler
Not as expectedPosted Jul 19, 2016
Rooms are so small, beds are ok, no free wifi. Air conditioning not good. Hotel is too old. Only advantage s it's so close to Times Square.
by A verified traveler from D
Posted Jul 19, 2016
Very well located,clean and very nice staff, I had nothing bad to say about it, We were with kids and it is also kids friendly
by A verified traveler from amsterdam
Ok maar 4 star... Alleen de entree :(Posted Jul 18, 2016
Pros: Entree, locatie
Niet wow, niet vier steren... heel basic. Ben beter in nyc gebleven, had ik toch mijn andere hotel moeten boeken
by A verified traveler from edinburgh
Avoid at all costPosted Jul 18, 2016
Rude unhelpful staff. Rundown decor. Not four stars.
by A verified traveler from puslinch ontario
Well LocatedPosted Jul 18, 2016
We spent 3 nights at the Roosevelt on our annual sister weekend. Our decision to stay here was based on the hotel's superb location for transport,shopping , restaurants and the great rate on Expedia. Given the above I was willing to suffer the negatives - painfully slow check in - although room was available prior to official check in time. Other cons included no free wifi -$15 / day! No coffee or fridge in the room. All these things available at cheaper , less pretencious hotels which we take for granted. I would definitely try to find somewhere with these perks next time around.
by A verified traveler from San Francisco
Horrible experience staying at Roosevelt hotelPosted Jul 18, 2016
Pros: Nothing, only location to Grand Central since I had to go to Connecticut for business meetings.
This hotel does not deserve more than 2 stars as a hotel. It needs major renovation. I had no hot water 3 out of 5 nights I stayed there. I had no connection to WI-FI business level access and I had to pay for it. Breakfast is NOT included in nightly stay and you get 3 coupons for free coffee in the morning!