Ratings based on 14,965 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Sep 5, 2015
Excellent location, staff very polite and helpful, hotel very clean. Would have been nice to have a kettle in the room for a cup of tea.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Location for Exploring Manhattan

Posted Sep 4, 2015
This hotel turned out to be the perfect place to stay for playing in Manhattan. It's right next to Grand Central so you can be on the subway and to most attractions within 10-20 minutes. it's also only a ten minute walk from Time Square. All at a reasonable price.
Comment from EPC
Sep 4, 2015 by Guest Services Manager, EPC
Location, convenience and value all in one "perfect place", thank you for your wonderful review. Please come back and stay with again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location is great!

Posted Sep 3, 2015
Pros: Location, beds very comfortable! Coffee on site without much trouble. Beautiful lobby!
Cons: I always like an in room coffee pot, but it was easy to get. The rooms are small, and it is old - but think that is just New York City!
Location: Great location-all kinds of things close by-Times square, Rockefeller Center, Radio City Music hall, multiple shops, pubs and restaurants.
Very convenient, in Downtown Manhattan, walking distance to Times Square, Rockefeller center,etc. No coffee pot in room, but have a Starbucks set up in beautiful hotel lobby with coffee, bagels, muffins, yogurt, etc which is reasonable. (coffee, bagel, yogurt-under 10$)
Comment from EPC
Sep 4, 2015 by Guest Services Manager, EPC
Thank you for responding with such gracious and kind comments. It was a pleasure being your host in New York, we will be looking for you at breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice hotel, central

Posted Sep 2, 2015
Nice hotel and very close to the sights and grand central station to visit the sights
Comment from EPC
Sep 4, 2015 by Guest Services Manager, EPC
We are always happy to receive your feedback. Come back soon to see the sights, well be waiting.
4 out of 5
Recommended
for Everyone
by A verified traveler from m

Nice place to stay

Posted Sep 2, 2015
This hotel is close to all that is Manhattan. We walked to Broadway shows and very nice restaurants. Also grand central station, fifth avenue and St Thomas church. I would absolutely stay there again.
Comment from EPC
Sep 4, 2015 by Guest Services Manager, EPC
Thank you, we would absolutely love to have you back. Thank you for your great response.
3 out of 5
by A verified traveler

Posted Sep 2, 2015
Cons: Something on the wall to make it more appealing!
Why do I need to answer this question? Did I use fifty characters yet?
Comment from EPC
Sep 4, 2015 by ***, EPC
***
3 out of 5
by A verified traveler from Manhattan, NYC

Sentralt, men skittent og dyrt

Posted Sep 2, 2015
Hotellet har flott beliggenhet, med kort vei til Grand Central station og times square. Hotellet i seg selv er flott og pent å se på, med hyggelig ansatte i bar og restaurant. Ansatte i resepsjonen er lite hjelpsomme. Hotellrommet var veldig skittent, dvs. seigt og støvete flere steder. I tillegg var det kluter og søppel under sengen og ved sengekappen. Veldig små rom.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good value, great location, friendly staff!

Posted Sep 2, 2015
Pros: The entrance and style of the lobby, the staff and the efficiency of check-in and out.
Cons: A little additional noise-proofing or door jams would have been awesome!
Location: Walking distance to Grand Central, Times Square, other trains/subways and many different local restaurants.
We stayed in a room on the top floor of the hotel and were greeted by friendly maids who were very helpful in directing us to our room (early check-in). The room itself was an old-school feel to it, but AC worked and shower was good. Not being used to a big city the cabs beeping outside were a little tough to get used to but other than that it was quiet, clean and the TV was a nice addition with a mailing system from hotel services. I enjoyed the lobby and style from "old" New York but a few small things (like windows that didn't keep out the city streets and a little gap by the door that let light and sound in from the hallway) were just slightly disappointing. All in all though it was a great stay and we were so close to everything we wanted to do, the staff were so helpful and it was a good deal.
Comment from EPC
Sep 4, 2015 by Guest Services Manager, EPC
Our wonderful housekeepers thank you for the great mention, you have made their day. We cannot wait to have you back.
1 out of 5
by A verified traveler from Toronto

The Roosevelt Hostoric Hotel

Posted Sep 1, 2015
Thats how the hotel is advertised- 'The Roosevelt Historic Hotel' Honestly the key word is HISTORIC Historic furniture, tables, rooms, bathrooms, showers, desks, everything was historic! If it was al least renovated in the last 20 years it wold look good, but paint was chipped cracked and falling...everythibg was really old. Better stay at a Holiday INN, trust me!
3 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Hotel bien ubicado

Posted Aug 31, 2015
Pros: Es un hotel muy clásico con un lobby muy interesante.
Cons: El check in. Nos entregaron la habitación con posterioridad a la hora prometida.
Location: El hotel está en una zona centrica y cerca del metro.
El hotel está en una zona centrica de NY. El lobby es muy bonito, sin embargo las habitaciones son muy antiguas. Dentro de los servicios no incluyen agua ni internet. Tardaron para darnos la habitación (poco antes de las 5 pm).