Ratings based on 204 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from indianapolis

perfect location, at 59th +5th Ave.Wonderful staff

Posted Dec 1, 2015
Pros: Location, staff, quiet and comfortable rooms
Cons: On premise restaurant choices - adding a Sarabeth's would be perfect, although out of character with the 'old world' feel of the place.
Location: Central Park, Fifth Ave, Madison Ave boutiques, walk to museums, Rock Center, all of midtown at your doorstep
Very intimate hotel with 8 rooms to a floor, perfect staff who remember your floor, name. good workout room, hair/nail salon on premises. Most rooms are owned and individually decorated. Quiet. Suites with kitchen, living room on every floor. Shower is smallish, but not W-size. Ciprianis is overpriced. Starbucks 1 block away, Huge Apple store, Plaza Hotel across the street. Cabs easy, walk everyplace. Room service food is good, not ridiculously overpriced. (eggs benedict $28 with tax, tip) Our room, not suite, was 375 sq Ft, so large for NYC.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Best Place to Stay in Manhattan!

Posted Nov 11, 2015
Pros: Location and service
Cons: Nothing
Location: Walked to Grand Central and NY Public Library with ease - as well to Carmines for dinner... Central Park across the street does not hurt!
Can't say enough about this place. They anticipate your needs and are ready to act on a moment's notice. Very nice rooms and excellent service in a great part of the City. Thanks so much - as always - you exceeded expectations. Clay
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 2, 2015
Pros: Service, cleanliness, aesthetics, location.
Location: 59th and 5th Ave.--need I say more?
The hotel is expensive--and worth it. Every aspect is excellent. it added to our NYC experience.
5 out of 5
Recommended
for Business Travelers
by Irwin

This traveler left a rating score only Posted Oct 1, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Remco from Dordrecht

Tophotel

Posted Sep 9, 2015 on Hotels
Fantastisch hotel. Zeer centraal gelegen tegenover Central Park. Ruime kamers wat uniek is op deze locatie. Uitstekende service. Prachtige decoratie, originele fresco's, vriendelijk personeel.
5 out of 5
Recommended
for Couples
by Hannu from Helsinki

Loistava lenkkeilytukikohta

Posted Sep 3, 2015 on Hotels
Loistava paikka Keskuspuistolenkkeilyn kannalta. Voisivat paremminkin tiedottaa, että alakerran ravintolassa saa 20% alennuksen kun näyttää huonekortin. Ystävällinen palvelu, hissihemmot jaksoivat hymyillä joka kerta...
4 out of 5
Recommended
for Families
by A verified traveler

很高級典雅,但比較old fashion,對家庭旅行而言體驗不同

Posted Aug 9, 2015 on Hotels
很高級典雅,但比較old fashion,對家庭旅行而言體驗不同
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Excellent hotel and location, extra friendly staff

Posted Aug 2, 2015
Staff were amazing with my kids who were treated like royalty. Nice, clean rooms and location was great for all modes of transport. Would definitely stay there again.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Rooms but TV did not work

Posted Jul 23, 2015 on Hotels
The TV did not work for the stay and I was not given a price adjustment which was disappointing but an upgrade for my next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic

Posted Jul 22, 2015
Some of the best service I've ever received. True luxury.