Ratings based on 1,464 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2016
Good stay but small room which is acceptable given NYC
4 out of 5
Recommended
for Everyone
by A verified traveler

Handy location and always very clean.

Posted Jan 26, 2016
Pros: Location and price
Cons: Room temperature
Location: Close to central park, shopping and subway lines and MOMA
The rooms is very spacious and walking distance to all major department stores and subway lines. will stay there again. Best value for money.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2016
Pros: Location and price. Clean spacious bathroom.
Cons: They should replace the grey carpets in the rooms with wood floors. The heater worked poorly - either cold or hot at random times thru the day / night
Location: Great location.
Great hotel in a great location for a great price. Could warm up and brighten up the rooms by replacing older carpet with wood floors.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2016
Pros: The evening cookies was a nice treat.
Cons: They should not charge for internet access in your room.
Location: Nice part of the city.
We stayed for several nights to see some of the sites in central park and museums that are in the area. The buses were an easy way to get around and we took several with our senior metro card. If you go to Manhattan often it is a good idea to get a senior metro card which works well and cuts the fairs in half for both the buses and subway. If you put the card on auto refill with a credit card you never have to bother with the machines to put more money on the card.
5 out of 5
Recommended
for Everyone
by A verified traveler

Long Weekend in NY

Posted Jan 24, 2016
Pros: Location, Service
Stayed in NY for a long weekend and were looking for a hotel in the middle of everything. Smooth check in. A nice chat with a lot of useful information for the stay from one of the front desk ladies. Rooms were small, but quite OK. Could reach most of the things by walking. Subway station close by, as well as plenty of resturants, bars, shops ...
4 out of 5
Recommended
for Everyone
by A verified traveler from leon

Very covinient in the middle of NYC.

Posted Jan 20, 2016
As soon we arrive to New York we wanted to know if the Hotel will keep our luggage till check in time it only was 1:00 PM too early, we call and were told yes !! Great we got there and a very friendly receptionist just start our keys and even upgrade our room. Awesome
5 out of 5
Recommended
for Everyone
by A verified traveler from E

Great location, close to almost everything!

Posted Jan 19, 2016
First time visiting new york, we had a blast and I'm glad I booked this hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler from Haworth, England

Room 603 is HUGE but VERY noisy from road, no kip!

Posted Jan 19, 2016
Pros: EVERYTHING! loved the place!
Cons: window glass on the road rooms is poor quality drafty & road noise is horrific, I only achieved about 3 hrs sleep a night max
Location: Central Park, short walk to tube, Rockafella Centre & lots of museums including the one from "The Night of the Museum) & Intrepid Museum
Welcome was fantastic, ALL staff fantastic, they can not do enough for you. Our 8 year old son's every need was met. Room 603 is actually a huge suit a family of 5 could easily stay in this room. (my son LOVED the in room massage chair :-) However, it is very very noisy from the road! Bin men at 3am, 40ft refrigeration delivery truck there for almost an hour with engine running & unloading by a trolly down a ladder! not to mention the horn blasting all night. My husband and son slept through most of it, I'm a light sleeper and only achieved about 3 hours sleep a night! If you get an 'inside room' they are not as big, nor as light. so take good earplugs!! BUT this hotel is a lovely lovely choice and when I say the staff are fantastic I truly mean that.
4 out of 5
Recommended
for Everyone
by A verified traveler

Well located

Posted Jan 19, 2016
Near fifth ave. Not far from tomes square. Clean, neat, not fancy
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Nice place to stay

Posted Jan 18, 2016
Pros: Cleanness
Cons: Perhaps leave the coffee out at all time. Don't restrict it from your costumers at a time limit.
Location: Central park, board shows. Everything is very close
Everything was nice and very clean. Staff are excellent very nice and very helpful. This hotel is very close to everything. Walking distance we didn't get a taxi at all.