- Liked: Cleanliness
- Disliked: Staff & service, amenities, property conditions & facilities
I travel for work and spend most of my time in hotels and this is by far the worst hotel I have ever stayed in. From check in there was no communication about charges to the credit card, no smiles, no feeling of being welcome. The walls are so so thin, most nights I heard phone calls which I felt I was apart of or hearing other people enjoy their lives if you know what I mean. I complained multiple times and a room change was offered the next day. From what I had heard it seemed pretty sketchy and felt unsafe when told to eff off and they wanted to punch whoever was next door (me) after complaining. All throughout my time there would be loud conversations in the hallway after midnight, constantly banging of room doors that might I add are much much louder than general hotel doors. This woke me up throughout the whole night. NOT ONCE did I have a solid sleep and it overall ruined my whole trip. Shower temperature was hard to control it was either burning hot or cold. The rooms are cramped but the bed is comfortable and modern and that is all the good I have to say. At check out they asked if I needed a cab thinking they would hail one down for me, no they ordered a private car (which I did not agree to) and didn’t even tell me the cost in which I found out was pretty expensive and cash only. The communication is non existant and unacceptable. BIG mistake booking this hotel, a massive regret that ruined my overall holiday.