Ratings based on 180 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from verona
Posted Jul 15, 2016
Tutto in linea con il prezzo! Vista mozzafiato. Personale ultra cortese. Posizione perfetta.
by A verified traveler from 大阪府
スタッフ対応が最高のホテルPosted May 8, 2016
Posted Apr 27, 2016 on Hotels
by Lawrence from Dallas
Wonderfully upscale, yet not to trendy.Posted Apr 18, 2016 on Hotels
We stayed at the Towers at the Lotte Palace. They share a main lobby, bar, etc with the main hotel, which was very very nice, but the Towers had a separate VIP lobby and elevators. Staff was fantastic and location was perfectly mid-town for shopping, etc. We were very pleased with the whole thing. Best part of this place was the wonderful courtyard that gets shade all day and faces the back side of St Patricks. We were there when the weather was in the 60s so, wearign a sweater with a cocktail staring at the city from hat little enclave was a perfect way to relax for changing for dinner. The place is not super trendy, so none of the furniture felt cheaply made, but it wasn't too old school to feel old and stuffy and overly ornate. Best part was the room. HUGE by NYC or most any standards. Had his and hers walk in closets and the views were expansive with big windows. Would stay here again if prices don't go too high, we paid about $600 per night. If you are $1000 per night kind of people, than this may not be up to your standards, but if you are a Four Seasons, $350-400 a night type of person (in most any other city than NYC or SF). Than the little premium you adjust your budget for in NYC gets you what you are used to.
Posted Mar 30, 2016 on Hotels
by A verified traveler
Posted Mar 22, 2016 on Hotels
Posted Mar 18, 2016 on Hotels
Posted Mar 15, 2016 on Hotels
Posted Mar 8, 2016 on Hotels
by A verified traveler
Midtown Perfection!Posted Feb 24, 2016
This hotel is truly exceptional. It is beautifully appointed, has state of the art technology (you control everything in the room from the lights to the window shades with a screen on your bedside table!), and is immaculately clean. The views are breathtaking! The staff is incredibly helpful and polite as well.