Ratings based on 532 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Sep 15, 2016
Beautiful hotel. Very comfy bed and pillows Helpful friendly staff Great Location at Southern End of Central Park
Comment from Hotel Management
Sep 19, 2016 by S Mills, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
5 out of 5
by A verified traveler

Posted Sep 13, 2016
The hotel was beautiful. The customer service was excellent. The restaurant was very good. The work out facility was great. Only would suggest the pool stay open longer and that a spa is added. Overall it was a pleasant stay, quiet room . The television needs to be better, had to call front desk to reset the tv because it didn't work. Would definitely stay there again. Loved the bed turn down with the little chocolates left bedside. We traveled to NY twice and this is the best stay we have had. Just a note, when you ask the driver to take you to the Trump Towers make sure you let them know it's the hotel and not the Trump shopping site, a little confusing but we made it there okay. Everyone at the hotel was very pleasant, accommodating and helpful.
Comment from Hotel Management
Sep 15, 2016 by S Mills, Hotel Management
Dear Guest, Thank you for taking the time to post such a wonderful review from your most recent stay with us at Trump International Hotel and Tower New York. Thank you for commending our staff and services and for providing feedback about your visit. We do look forward to welcoming you back very soon.
5 out of 5
by A verified traveler from Ontario, Canada

Perfect location

Posted Sep 2, 2016
Pros: Location, staff, quality.
Location: Doorway to Central Park, shopping and restaurants.
If you want a fantastic spot to stay to have a really nice trip to New York - this is a super hotel. Great location with easy access to the park - great restaurants and pubs 2-3 minute walk away. Shopping and Whole Foods is straight across the road (the hotel is on a corner). The staff were extremely nice and helpful - thank you James and John at the front door! The pool was very clean, with a life guard always present.(lots of staff everywhere willing to help). This is a well run hotel. Our room was to my surprise - massive. I have stayed at some of the highest end hotels - this one ranks at the top.
Comment from Hotel Management
Sep 6, 2016 by S Mills, Hotel Management
Dear Guest, I was very pleased to read you thoroughly enjoyed your recent visit to Trump International Hotel and Tower NY-Central Park. Thank you for taking the time to share your experience with your room amenities and for acknowledging our team members who assisted in making your stay more convenient and comfortable. Your feedback is much appreciated and I will be sure to share your kind appraisal with those you recognized. I am sure it will be very well received. Thank you again for your post and I look forward to welcoming you back in the near future.
4 out of 5
by A verified traveler

Nice close to Central Park. Lobby is to small.

Posted Aug 30, 2016
Overall nice place to stay. The rooms were nice and clean. House keeping dtaff was excellent.
Comment from Hotel Management
Sep 2, 2016 by S Mills, Hotel Management
Dear Guest, I am delighted to read you had an enjoyable experience at Trump International Hotel and Tower NY-Central Park. Thank you for taking the time to compliment our wonderful housekeeping staff and we look forward to welcoming you back soon.
4 out of 5
by A verified traveler from Tokyo

Posted Aug 26, 2016
Pros: 冷蔵庫の氷がガンガンできたこと。
Cons: 風呂場の排水が悪い。部屋に備え付けのアラーム時計の設定が難しい。カーテンは全開できるようにしてほしい。
Location: 地下鉄駅への接続が1分ととても便利でタイムズスクエアへも6分で着く。
植込みが茂りすぎてトランプインターナショナルの文字が見えにくく、到着時は少々苦労した。地下1階にあるサウナはぜひ利用したい。パークビュー指定の部屋に宿泊したが、朝方、朝日が昇るまでの1時間は言葉では言えないほど美しかった。
4 out of 5
by A verified traveler

Nice hotel. But~

Posted Aug 23, 2016
But I don't think the park view is park view. All I can see from my floor are trees. even if I leave a msg that I want a higher floor, There is no possible for us to get one. So sad.
Comment from Hotel Management
Aug 26, 2016 by S Mills, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel in the near future.
4 out of 5
by A verified traveler

Posted Aug 23, 2016
Agradable hotel, sin embargo no tiene un bar donde tomar algo, nos resultó extraño. Mas bien parecen unos apartamentos de lujo con recepción.
Comment from Hotel Management
Aug 26, 2016 by S Mills, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.
3 out of 5
by A verified traveler from Utrecht

Prima lokatie, maar kan veel beter.

Posted Aug 21, 2016
Pros: Grootte van de kamers
Cons: Renoveren en beter schoonmaken. In deze prijscategorie is dit niet goed genoeg
Location: Lokatie is prima
Kamers zijn groot maar gedateerd. Algemeen beeld: veel vierkante meters voor je geld. Geen tophotel. Faalt op het gebied van netheid en service. Lobby stelt niets voor. Meer een appartemententoren.
Comment from Hotel Management
Aug 22, 2016 by S Mills, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
4 out of 5
by A verified traveler from 日本

良いです。

Posted Aug 16, 2016
Pros: プール、ジム完備は嬉しいですね。
Cons: アメリカのホテルは全般的にそうなのだろうと思うのですが、五つ星ホテルであれば、歯ブラシ、髭剃り、くし位は置いて欲しいですね。
Location: 便利な場所です。
相応の対価を払っているので当然といえば当然なのですが、スタッフの対応、設備、ロケーションどれも良かったです。
Comment from Hotel Management
Aug 19, 2016 by S Mills, Hotel Management
お客様へ、 フイードバックにお時間を頂ありがとうございます。またお会いできるのをお待ちしています。
3 out of 5
by A verified traveler

Good location but dated hotel

Posted Aug 15, 2016
Great location on the park, small rooms and a very beige hotel. It needs renovation and modernising
Comment from Hotel Management
Aug 17, 2016 by S Mills, Hotel Management
Dear Guest, We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.