Ratings based on 1,432 Verified Reviews

4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
1 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Great location. Right smack in the soho shopping area, beautiful views of the Hudson River - perfect for a morning run along the Hudson.
Comment from Hotel Management
May 16, 2017 by Justine, Hotel Management
Thank you for your feedback! We are glad to know that you loved our hotel's location and it spectacular views! Thank you for staying with us and we look forward to welcoming you back next time! Trump SoHo Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Fabulous Soho Stay

Posted May 15, 2017
Pros: I enjoyed everything offered at the hotel. It was chic yet inviting and personable. Staff were wonderfully helpful in arranging ground transpo.
Cons: I wished there had been a small iron/small steamer in room for a small crease in my blouse I needed fixed right away vs waiting for housekeeping.
Hotel is in perfect location, close to restaurants, shopping, walking distance to sites, close to subway, fantastic! Staff was friendly and courteous enabling me to check-in early. Room spacious with great view of city. Amenities were just what I needed. Bathrobes are amazing! Hotel is perfect for business or personal travelers. I did not take advantage of eateries onsite but I am sure they were just as fabulous.
Comment from Hotel Management
May 16, 2017 by Justine, Hotel Management
Dear Elaine, Thank you for staying with us and for taking the time in sharing your experience! We are so happy to hear that you had an enjoyable stay and especially loved our location and amazing Staff. Looking forward to seeing you again next time! Trump SoHo Management
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Perfect place in NYC

Posted May 12, 2017
Everything was perfect in Trump soho. I was staying in this hotel right after my birthday and the front desk realized that and made an exception on my wifi and also sent me a birthday card and birthday cake to my room. Everyone in this hotel is friendly and nice. The room is clean. There is nothing I need to complain
Comment from Hotel Management
May 15, 2017 by Justine, Hotel Management
Dear Daniel, Thank you for sharing your feedback! We are so happy to hear that you loved everything about your stay and look forward to welcoming you back next time! Trump SoHo Management
4 out of 5
Recommended
for Everyone
by A verified traveler from California

First time at the Trump Soho

Posted May 10, 2017
Pros: Large room and staff
Cons: Update rooms
Location: Restaurants and shopping
We stayed two nights at the hotel. Our room was much larger than expected, very clean, but a bit dated. The hotel staff was fantastic!
Comment from Hotel Management
May 11, 2017 by Justine, Hotel Management
Dear Laurie, We sincerely appreciate the high rating and the kind comments! It is great to know that you loved our spacious accommodation as well as our amazing Staff. We hope to see you again very soon! Trump SoHo Management
3 out of 5
Recommended
for Everyone
by A verified traveler from buenos aires

Location location location!

Posted May 7, 2017
Pros: Location
Cons: In room dining
Location: Soho west village little italy chelsea meatpacking highline
Not as good as expected. Great location. Great staff.
Comment from Hotel Management
May 8, 2017 by Justine, Hotel Management
Dear carlos, Thank you for sharing your feedback. We are very sorry to hear that we did not meet your expectations. Here at Trump SoHo, we strive for excellence, and we believe that honest feedback from our valued guests like you help us learn and improve. Trump SoHo Management
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Perfect location!! Amazing Staff!!

Posted May 6, 2017
During our two day stay at the hotel we had no problems! The staff were nice and helpful! The door man, I can't recall his name because it has been about a week since our stay, was great, genuinely happy person and always willing to help! The location was fantastic, we walked to battery park from the hotel for our stay with a 5 year old and to the twin tower museum and memorial! We also walked through the village and soho. The walking was always reasonable and there are some amazing eateries in the area!
Comment from Hotel Management
May 8, 2017 by Justine, Hotel Management
Dear Christen, Thank you for choosing to stay with us and for taking the time in sharing your experience. We are delighted to know that you enjoyed your stay and especially loved our hotel's location. We hope to see you again very soon! Trump SoHo Management
5 out of 5
Recommended
for Everyone
by A verified traveler from miami beach

Centrally located, designer rooms

Posted May 4, 2017
Pros: the room was perfect with high end gadget galore
Cons: not much
Location: plenty of good restaurants around, good shopping
Going to NY is always a tread but staying in this hotel, proved to be very wise. the hotel staff could not have been more accommodating and nice. from the moment i arrived they made me feel important and special and everyone was there to help me in any way. i enjoyed my stay and i recommend it to all.
Comment from Hotel Management
May 8, 2017 by Justine, Hotel Management
Dear jordi, Thank you for choosing Trump SoHo and for taking the time in sharing your experience! We are glad to know that you had an enjoyable stay and we look forward to welcoming you back next time! Trump SoHo Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2017
Left my phone in the room after check out came .7 hours later phone was in the front desk great staff lol
Comment from Hotel Management
May 2, 2017 by Justine, Hotel Management
Thank you for staying with us and for taking the time in sharing your experience! It is great to know that you were able to retrieve your phone! I will be sure to share your feedback with the entire team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2017
Pros: Nice Location
Cons: Beds way too soft
Hotel is in a nice location in SOHO with beautiful views. Staff is courteous.
Comment from Hotel Management
May 2, 2017 by Justine, Hotel Management
We sincerely appreciate the high rating! It is great to know that you loved our location, the views and amazing Staff - we hope to see you again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, TX

Nice hotel, great area

Posted Apr 28, 2017
Overall a great stay with the only downside being the bed. We stayed in a suite which was very nice but the bed was very uncomfortable, it was worn down more than I had ever experienced in a bed. With how nice the rest of the place was this just didn't seem like it should be the case.. I'd definitely stay here again, in a different room of course.
Comment from Hotel Management
May 2, 2017 by Justine, Hotel Management
Dear cody, Thank you for staying with us and for sharing your feedback. We sincerely appreciate the high rating! Your comments are well received and would like to assure you that we will look in this issue right away! Trump SoHo Management