Ratings based on 1,595 Verified Reviews

4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
Great location, nice staff, clean, nice decoration, great view
Comment from Hotel Management
Oct 17, 2017 by Trump SoHo Team, Hotel Management
Dear Valued Guest, Thank you for the review and for staying at Trump SoHo. We hope to welcome you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Upscale haven, but some improvements needed

Posted Oct 16, 2017
Pros: The design is beautiful, rooms are large even for NYC standards, excellent location close to many restaurants and subways.
Cons: Room maintenance and staff training.
Location: You can do everything that NYC has to offer, either by walking or subway.
Love the property. Highly recommend. Beautiful and immaculate. Had some minor maintenance and service issues,but at this level hotel, should have had none. Connecting door to adjacent room was misaligned and difficult to securely close. Soap dish in shower was falling off. These flaws were easy to see and should have been proactively fixed. Also, check-in staff did not notice that I was in the frequent stay program and room service staff mistakenly knocked on my door. Overall, flaws are minor and won't deter me from returning.
Comment from Hotel Management
Oct 16, 2017 by Trump SoHo Team, Hotel Management
Dear Audrey, We are grateful for this review and feedbacks as they will help us improve and we apologize for any inconveniences you experienced during your stay. We hope to welcome you back on your next visit to the area. Thank you again for choosing Trump SoHo
5 out of 5
Recommended
for Everyone
by A verified traveler from Midwest

Great Hotel

Posted Oct 14, 2017
Had some trepidation about staying in a trump property. However this was a terrific location and close to Spring Street Subway Station. SOHO is a very nice area. We had a great time in NYC and would definitely stay here again.
Comment from Hotel Management
Oct 16, 2017 by Trump SoHo Team, Hotel Management
Dear LRich19, Thank you for the review ! We are delighted you enjoyed your stay. We hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Serenity in Soho

Posted Oct 14, 2017
The front desk upgraded us to a corner suite out of the blue. The room overlooked the Freedom Tower and Hudson River. Beautiful views, modern building and great location. We walked everywhere and the subway is steps away. Fabulous stay in Soho.
Comment from Hotel Management
Oct 16, 2017 by Trump SoHo Team, Hotel Management
Dear Valued Guest, We are happy to hear you enjoyed your stay with us and that we were able to upgrade you to a Suite with fantastic view! We look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Shanghai

nice room + perfect location

Posted Oct 11, 2017
Very nice room , the space is large compare to other hotel I stayed last time. Hotel is new and I like the bronze deco elements. Location is great,easy access to subway and shopping areas. Lots of good restaurants around. Will definitely recommend this hotel.
Comment from Hotel Management
Oct 11, 2017 by Trump SoHo Team, Hotel Management
Dear Mendy, We are glad you enjoyed your stay with us and that you liked the room accommodation. We look forward to welcoming you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
Cons: breakfast
Lots of street noise due to constructions nearby. All excellent except the breakfast. Expensive and lousy.
Comment from Hotel Management
Oct 11, 2017 by Trump SoHo Team, Hotel Management
Dear Valued Guest, Thank you for the feedback and for staying at Trump SoHo
5 out of 5
by A verified traveler from Dallas

Beautiful Hotel

Posted Oct 10, 2017
Pros: The staff was my favorite part. They were so nice and helpful.
Location: The location in Soho is perfect for shopping, a short walk to One World Trade Center, Brooklyn Bridge (visit at night) and the financial district.
This was our first stay in Soho and our first stay at a Trump property and we were very pleased with the whole trip. Soho has a great vibe and the staff was so nice. The concierge was very helpful in picking a great restaurant for our dinner with customers and the check-in process was very smooth. The gentleman that checked us in provided suggestions on museums and even provided us with a list of stores with discounts and perks since we were staying at the hotel. The room was beautiful. We stayed in a suite which had a great amount of space. We had a separate living area and even a half bath. We look forward to staying here again.
Comment from Hotel Management
Oct 11, 2017 by Trump SoHo Team, Hotel Management
Dear Felecia, We are grateful for this review and we will be sure to share with our Staff the acknowledgment you kindly extended to them! We are very happy you enjoyed your stay. Thank you for choosing Trump SoHo and we look forward to welcoming you back soon.
5 out of 5
Recommended
for Couples
by A verified traveler from Danbury, CT

Second stay didn't disappoint

Posted Oct 8, 2017
Pros: Location, room size, room service, spa, bathroom size.
This is definitely going to be our go-to hotel when staying in NYC. It's worth paying the extra $100 per night to stay in a much bigger room, with room service, and on-site spa.
Comment from Hotel Management
Oct 9, 2017 by Trump SoHo Team, Hotel Management
Dear Monika, We thank you for the review and for choosing Trump SoHo! We look forward to welcoming you back !
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2017
Cons: The only issue was checking out. had to wait on line to check out with only two employees at the front desk. it had to take at least 20 minutes from w
Friendly staff, nice amenities overall a great experience and I would return.
Comment from Hotel Management
Oct 9, 2017 by Trump SoHo Team, Hotel Management
Dear Valued Guest, We apologize for the long wait during your check-out process. We are glad you had a good overall stay at Trump SoHo. We hope to welcome you back on your next trip to the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Posted Oct 7, 2017
Good location and value. Quiet hotel for its size. Staff were friendly. Walking distance to soho and close to other areas.
Comment from Hotel Management
Oct 9, 2017 by Trump SoHo Team, Hotel Management
Dear Andy, Thank you for the review and for staying at Trump Soho. We are glad you enjoyed your stay and our location as well. We hope to welcome you back on your next visit to the area