Ratings based on 1,393 Verified Reviews

4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Selden , N.Y.

Posted Feb 14, 2017
Great room upgrade , reasonable rate for the included amenities
Comment from Hotel Management
Feb 15, 2017 by Justine, Hotel Management
Dear Tim, Thank you for choosing Trump SoHo and for sharing your feedback. We are delighted to hear that you had an enjoyable visit and especially loved our spacious rooms and its amenities. We hope to welcome you back again very soon! Trump SoHo Management
4 out of 5
Recommended
for Everyone
by A verified traveler from St Paul, MN

Luxury in the heart of Soho

Posted Feb 14, 2017
Pros: comfortable bed, beautiful view, attentive atf.
Cons: Choice of restaurants - there was only one and no option for breakfast other than room service.
Location: Shopping, sightseeing, a cab ride to great restaurants and the Blue Note jazz club.
We stayed at Trump Soho during Fashion Week 2017. The service was fantastic and very responsive. The spa was wonderfully relaxing. the suite we staying in faced the Empire State building - we left the drapes open to enjoy the view with all tonight. The restaurant options were light but very accommodating.
Comment from Hotel Management
Feb 15, 2017 by Justine, Hotel Management
Dear Laura, We sincerely appreciate your taking the time in sharing your feedback. Your comments are well received and much appreciated! It is great to know that you enjoyed your accommodation with amazing views as well as our efficient Staff. Looking forward to welcoming you back next time! Trump SoHo Management
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

AMAZING hotel with AMAZING service!

Posted Feb 7, 2017
Pros: The UNBELIEVABLE views, staff, room service, accommodations and amenities.
Cons: Nothing.
Location: SoHo is definitely one of the nicer areas in NYC; we loved it!
I rented a room for my boyfriend's surprise birthday/super bowl party. I called two weeks in advance to let them know that we would be having a party, and they were totally okay with it. My cousin went early on Sunday to check in for me and they were so accommodating! They offered to upgrade us to a suite with late check out & free wifi for only a little bit more money! The party went well and everyone had a great time! And the room service that night and the next day was outstanding! Everyone was nice, polite and personable; they even asked about how the party went & wanted to make sure we had a great time! And how could I forget about that UNBELIEVABLE view from the living room area, master bedroom AND master bathroom!
Comment from Hotel Management
Feb 8, 2017 by Justine, Hotel Management
Dear Samantha, Thank you for choosing to celebrate your boyfriend's birthday with us during the SuperBowl weekend! It is great to know that everyone had a great time and especially loved our spacious suite with amazing views! I will be sure to share your kind comments to the entire team. Trump SoHo Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2017
Hotel was impressive as was the staff. We couldn't have had a more pleasurable mini vacation
Comment from Hotel Management
Feb 6, 2017 by Justine, Hotel Management
Thank you for taking the time in sharing your feedback. It is great to know that you had a great stay and sincerely hope to welcome you back again very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently located upscale hotel

Posted Jan 26, 2017
Everything about my stay was very easy and as expected! The valet was quick and helpful, check in was easy and the room was fine for a one night stay. Restaurant was just ok although the service was very good, think it's just not my favorite fare. Doorman was super nice and gave me good tips to avoid traffic on the way out of the city.
Comment from Hotel Management
Jan 26, 2017 by Justine, Hotel Management
We sincerely appreciate your taking the time in sharing your experience. It is always very inspiring and rewarding to know when we have delivered excellent service. We hope to see you again very soon! Best regards, Justine McCleery Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jan 23, 2017
Really enjoyed our stay at Trump Soho. Such a great location with access to all parts of the city. Wonderful staff. Great Japanese restaurant
Comment from Hotel Management
Jan 26, 2017 by Justine, Hotel Management
Thank you for taking the time in sharing your feedback! We are very happy to know that you had an enjoyable stay and especially loved our location and amazing Staff. Looking forward to your return visit! Best regards, Justine McCleery Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Perfect location, for our business trip.

Posted Jan 18, 2017
Pros: We enjoyed everything.
Everything was perfect, high quality stay. We enjoyed the restaurant on the ground floor, great food, really tasty. A great experience for our business trip
Comment from Hotel Management
Jan 19, 2017 by Justine, Hotel Management
Dear B, It is always very inspiring to hear when we have delivered excellent guest experience. Thank you very much for staying with us and most especially for taking the time in letting us know how your stay was. Looking forward to welcoming you back next time! Best regards, Justine McCleery Director of Operations
5 out of 5
Recommended
for Business Travelers
by A verified traveler from NJ

Very clean, classy; large room, especially for NYC

Posted Jan 17, 2017
Pros: Everything.
Cons: nothing.
Location: Lunch at Le District in Brookfield Plaza, Observatory at One World Trade; had a cocktail there; dinner - brunch the next day. Great location in Soho
LOVED the hotel. Beautiful, classy décor, professional but friendly staff. Will be returning.
Comment from Hotel Management
Jan 19, 2017 by Justine, Hotel Management
Dear Gina, We sincerely appreciate your taking the time in sharing your experience. Your kind comments are well received and will be shared to the entire team. We hope to see you again very soon! Best regards, Justine McCleery Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel. Would stay there again

Posted Jan 17, 2017
We were there for a friends 50th birthday. The rooms were a good size and the bathroom was huge.
Comment from Hotel Management
Jan 19, 2017 by Justine, Hotel Management
Thank you for choosing to celebrate with us! We are glad to hear that you loved our accommodation and spacious bathroom. Looking forward to welcoming you back next time! Kind regards, Justine McCleery Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great Manhattan Location and Service

Posted Jan 16, 2017
From arrival to departure, could not have asked for better
Comment from Hotel Management
Jan 19, 2017 by Justine, Hotel Management
Dear Collin, Thank you for staying with us and for taking the time in sharing your experience. It is always very rewarding to know when we have delivered excellent service. Looking forward to your return visits! Best regards, Justine McCleery Director of Operations