Ratings based on 1,641 Verified Reviews

4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bedford, NH

Amazing Hotel. Terrific Location in NYC!!!

Posted Nov 18, 2017
Great hotel. Received free upgrade to high floor room with terrific views of the city. Room was very, very nice - bed comfortable, bathroom was amazing, TV great and what an amazing view. Hotel staff was just terrific from the check in to us getting help when we left a pair of woman's winter boots behind - they shipped it to us that day and it arrived the next day for $5 (really they had it with our room number, etc.). Location is amazing. A block or two from Subway and block or two from the heart of Soho. You cannot go wrong if your looking for a place out of midtown and blocks away from some of the best shopping, dining and fun neighborhoods in Manhattan.
5 out of 5
Recommended
for Everyone
by A verified traveler from Soho

Great location

Posted Nov 13, 2017
Loved the doorman. Very knowledgeable with excellent recommendations and directions! Room view was amazing from the 32nd floor and up. Did not like that Refrigerator was so stocked there was no room for our Wine/beer. Accidentally grabbed a bottle of Trump Wine at a $70 price tag instead of my $20 bottle! Last issue was that after the 3rd hairdryer, I could finally dry my hair. Otherwise, we loved our stay.
Comment from Hotel Management
Nov 14, 2017 by Trump SoHo Team, Hotel Management
Dear Marilynn, Thank you for the review and feedback. We appreciate your comments as they will help us improve. We thank you for choosing Trump SoHo
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Great weekend!

Posted Nov 13, 2017
Location: Perfect location!
Beautiful clean hotel. We had a corner suite and it couldn’t have been better!!
Comment from Hotel Management
Nov 15, 2017 by Trump SoHo Team, Hotel Management
Dear J, Thank you for the review and for sharing the beautiful view from your room. We are happy you had a good stay with us! We look forward to welcoming you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Central location to uptown and downtown

Posted Nov 11, 2017
Pros: Location and quite
Cons: upgrading of bed
Location: nice restaurants and local shops. Starbucks, Essen, Subway
We had booked a SoHi Room which is above the 30th floor . When we arrived the man at the desk didn't tell us anything about the hotel and just handed the keys to us. We asked what we where getting and he said 19th floor- not good because we did are homework and new what we should be getting. We told him thats not what we paid for but he said he was upgrading us to a suite on the 19th. Thats not an upgrade in our eyes. So we faught him on it and then we got the 35th looking out at the new world trade building and a soaker tub with window - what we paid for. Other than that all was good.
Comment from Hotel Management
Nov 13, 2017 by Trump SoHo Team, Hotel Management
Dear Valued Guest, Thank you for the review and feedback. We appreciate your comments and they will help us improve. We hope to welcome you back to Trump SoHo soon
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Truly exceptional

Posted Nov 10, 2017
President trump was not my favorite person but this hotel is truly exceptional, worth 500 dollar per night.
Comment from Hotel Management
Nov 10, 2017 by Trump SoHo Team, Hotel Management
Dear Xiao, We are delighted you had a pleasant stay with us. Thank you for choosing Trump SoHo
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2017
Pros: Location and comfort. Beds were amazing!
Location: Soho. Great shopping within walking distance
Great location and the house keeping staff were awesome! Room was always cleaned in a timely manner. Excellent location.
Comment from Hotel Management
Nov 10, 2017 by Trump SoHo Team, Hotel Management
Dear Valued Guest, Thank you for the review! We are delighted you had a good stay with us. We hope to welcome you back in the future
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2017
Nice hotel great surrounding shopping area. Nice and clean hotel great hospitality, staff was nice room is spacious.
Comment from Hotel Management
Nov 8, 2017 by Trump SoHo Team, Hotel Management
Dear Valued Guest, Thank you for the review and for staying at Trump SoHo.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Comfortable and modern with great views!

Posted Nov 7, 2017
If you're looking for a nice clean and modern hotel in Soho area, this is it! They gave us a nice big room with great views of the city. The staff is very friendly and nice and would definitely stay here again.
Comment from Hotel Management
Nov 8, 2017 by Trump SoHo Team, Hotel Management
Dear Matt, Thank you for the review ! We are delighted you had a pleasant stay with us. We hope to welcome you back soon.
1 out of 5
by A verified traveler from trump soho

The staff are terrible

Posted Nov 4, 2017
The staff are terrible, not frienndly at all. Misleading information, rude and unprofessional. The hotel front desk or reservation know nothing of the hotel room price or any types of hotel information. Need to improve front desk service. Basically misleading, unprofessional. I would not recommend any friends to this hotel. I would post my worst experiences with this hotel in social media.
Comment from Hotel Management
Nov 6, 2017 by Trump SoHo Team, Hotel Management
Dear Vinh Loc, We are very sorry that we fell short ! Thank you for the feedback as it will help us improve and we will address your comments to our Staff accordingly. We apologize for any inconveniences you experienced during your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Nov 4, 2017
Pros: The view
Cons: Nothing
Location: Lots of restaurants and bars
The location and view is excellent , defenetly would go back
Comment from Hotel Management
Nov 6, 2017 by Trump SoHo Team, Hotel Management
Dear Valued Guest, Thank you for the review and for staying at Trump SoHo!