Ratings based on 1,209 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

A mini getaway in Soho

Posted Feb 2, 2016
Had a wonderful experience here. Was able to come to the spacious room and completely let go of the outside world. Enjoyed a luxurious and relaxing bath in the soak-in-tub. The view of the entire manhattan skyline from the room was amazing, without all its noise. The staff accommodated my every need. I will be back again!
Comment from Hotel Management
Feb 4, 2016 by Ash, Hotel Management
Thank you for choosing Trump SoHo and for sharing your experience. It is great knowing that you enjoyed your room, the soak-in tub and most especially the views! Our entire Staff is very excited to welcome you back! Sincerely, Ash Bhasin, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Amazing

Posted Feb 1, 2016
Pros: The view, the perfectly arranged room, excellent housekeeping, extremely comfortable bed, nespresso espresso machine in the room.
Location: Close to everything! Freedom Tower, Tribeca, university place. Took 35 - 45 minutes from JFK airport in and out.
Staying anywhere above the 24th floor is like a ticket to the top of the empire state building except you get to admire the view all day and night from the comfort of your room - breathtaking sunrises and sunsets overlooking NJ and manhattan - truly an experience we will never forget. The staff was super nice and helpful - definitely will be arranging another stay soon.
Comment from Hotel Management
Feb 4, 2016 by Ash, Hotel Management
Thank you very much for sharing your feedback Mala! We are glad to hear that had an enjoyable stay and especially loved the views, our location, our bed and all in-room amenities that we offer. Looking forward to your return stay! Kind regards, Ash Bhasin, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding hotel and service

Posted Jan 30, 2016
Pros: Great staff
Cons: More restaurant facilities.
Location: Soho-restauants and shopping
Excelllent location, Very accommodating staff. Good workout facility.
Comment from Hotel Management
Feb 1, 2016 by Ash, Hotel Management
Thank you for the great rating and feedback! It is great knowing that you had an enjoyable stay and loved our amazing Staff. We look forward to welcoming you back in the future. Kind regards, Ash Bhasin Hotel Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great rooms, facilities a bit lacking

Posted Jan 15, 2016
Pros: Big rooms - house-keeping are discrete and efficient
Cons: Better bar area for getting drinks and snacks and relaxing outside of room - UK hotels do this much better that NYC ones.
Location: SoHo is a great spot, walking distance to lots of restaurants and bars and West Village is only a few blocks up-town too.
Second visit and experience about the same. The rooms are big, especially by NYC standards. House-keeping were very good but don't try getting a night-cap in the lobby - they are lacking in the little things like trying to get a coffee or a drink. I think the VIP+ status should be removed from the hotel. I understand that room upgrades are subject to availability but WIFI, etc is not but still isn't offered as a free upgrade. For next visit I'm tempted to try somewhere in SoHo
Comment from Hotel Management
Jan 28, 2016 by Ash, Hotel Management
Dear Marley J, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ash Bhasin Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Trump SoHo

Posted Jan 1, 2016
Loved the stay at this hotel. It was clean & comfortable. The staff was exceptionally nice & courteous. The city view was phenomenal. All of these made my stay a little more extra special.
Comment from Hotel Management
Jan 4, 2016 by Ash, Hotel Management
Dear Melissa, Thank you very much for taking the time in sharing your feedback. Your kind words are well received and much appreciated by our Staff. It is always inspiring to know when we provide excellent service to our valued guests such as yourself. We look forward to seeing you again! Kind regards, Ash Bhasin Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San diego

Posted Dec 29, 2015
Pros: location
Cons: Minor issues with TV reception, keys for the doors not working, fire alarm going off in the middle of the night and taking 2 calls and 1/2 hour to get
Great location, nice large rooms, close to subway and great food and shopping near by
Comment from Hotel Management
Jan 6, 2016 by Ash, Hotel Management
Dear west coast fam, Thank you for taking the time in sharing your feedback, we sincerely appreciate it. We believe that honest reviews from our valued guests such as yourself, help us learn and improve. We hope to see you again at Trump SoHo! Kind regards, Ash Bhasin Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Majestueux hotel design et chaleureux

Posted Dec 29, 2015
Très bien situé à Soho, la vue des chambres sur NY y est incroyable ! Luxe, calme et volupté...
2 out of 5
by A verified traveler

Ok Hotel. Way better hotels to stay in NYC.

Posted Dec 29, 2015
Pros: Bed was relatively comfortable.
Overall the hotel was just ok. The room was clean. That's really the only good thing I could say about the hotel. The hvac unit noise was absolutely atrocious. Manager showed me some different rooms but they were all the same. Same awful hvac vibration noise in every one of the units. I thought maybe I was back in my old run down apartment unit. If I hadn't booked through expedia I would have switched hotels. Long and the short I didn't get much sleep both nights. When the manager was told about this, manager basically told me she was sorry this upset me. Check out took way too long with incidental charges added to my room for no reason. Way better hotels in NYC for the money. 
Comment from Hotel Management
Jan 27, 2016 by Ash, Hotel Management
Thank you for sharing your feedback. I am sorry to hear that you encountered a few challenges during your stay. Please be assured that we will definitely look into these issues and take the necessary actions to avoid recurrences. We hope to have another opportunity to welcome you back. Kind regards, Ash Bhasin Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Ideal location.

Posted Dec 27, 2015
Very happy with our 6 night stay. Busting from Sydney. 6 nights in soho and 2 on the park. Should have made it 8 and 3. Hotel staff and facilities were exceptional. Smaller hotel than I expected i.e. Large but not mega size and that was a bonus.
Comment from Hotel Management
Jan 5, 2016 by Ash, Hotel Management
Dear James & Katie, Thank you for taking the time in sharing your feedback. We are very glad to know that enjoyed your stay with us at Trump SoHo, most especially our hotel's location, size, the wonderful Staff and the facilities. We hope to see you again on your next visit to New York City! Kind regards, Ash Bhasin Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington

I like the staff. They made our stay pleasant

Posted Dec 22, 2015
Pros: Location
Cons: Lobby is a bit crampy
Location: Location is fantastic in the heart of Soho
We had a comfortable stay. I like the staff. They made our stay pleasant
Comment from Hotel Management
Jan 4, 2016 by Ash, Hotel Management
Dear Sam, Thank you for sharing your feedback and our Staff are equally thankful for your kind words. We hope to see you again at Trump SoHo. Kind regards, Ash Bhasin Hotel Manager