Ratings based on 1,448 Verified Reviews

4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from VA

Recommend this hotel

Posted Jun 28, 2017
Good location Excellent staff, refreshing to be treated well by cheerful, helpful staff. Michael great help in recommending restaurants and calling ahead for us for a table with the contact person's name. Beautiful view, great location . Could use new carpeting, I'm pretty picky about the floors, otherwise very clean
5 out of 5
Recommended
for Everyone
by A verified traveler from providenciales

BEST HOTEL IN SOHO

Posted Jun 24, 2017
This is the best place to stay in Soho. I have been there many times.
Comment from Hotel Management
Jun 26, 2017 by Trump Soho Team, Hotel Management
Dear Michael, Thank you for staying us and the feedback. We hope to welcome you back soon!
2 out of 5
by A verified traveler from Istanbul

Expensive but average hotel

Posted Jun 24, 2017
Pros: Just location
Cons: Breakfast, number of receptionists, quality of shower gel and shampoo, better service for expedia gold members.
Location: SoHo district
Because there's only one or two receptionist you will have to wait in the line for checkin and checkout. Breakfast is alacart and very expensive although the breakfast menu is very limited. They don't provide free upgrade for expedia gold members actually they do nothing for expedia gold members although the hotel is known as vip access hotel. Shower gel and shampoo in the bathrooms are not quality.
Comment from Hotel Management
Jun 26, 2017 by Trump Soho Team, Hotel Management
Dear Ilker, Thank you for the feedback and we are sorry for any inconveniences caused during your stay. Your comments are well received and noted and these will help us improve Thank you again for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Very classy

Posted Jun 9, 2017
Great time. Awesome view. Very classy hotel. I'll be back
Comment from Hotel Management
Jun 13, 2017 by Trump Soho Team, Hotel Management
Thank you for taking the time in sharing your feedback! We are very happy to know that you had an enjoyable stay and especially loved the service and the facilities. We hope to see you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Jun 5, 2017
Soho's epicenter!! Close to everything, great service and hospitality
Comment from Hotel Management
Jun 13, 2017 by Trump Soho Team, Hotel Management
Thank you for taking the time in sharing your feedback! We are very happy to know that you had an enjoyable stay and especially loved the service and the facilities. We hope to see you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 3, 2017
Would highly recommend. Amazing views of New York, comfortable rooms.
Comment from Hotel Management
Jun 13, 2017 by Trump Soho Team, Hotel Management
Thank you for taking the time in sharing your feedback! We are very happy to know that you had an enjoyable stay and especially loved the service and the facilities. We hope to see you again very soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from N

Posted May 29, 2017
Beautiful view, friendly staff, great location if you likE Soho
Comment from Hotel Management
May 30, 2017 by Justine, Hotel Management
Dear Francesca, Thank you for your feedback. It is great to know that you loved our hotel's location, the spectacular views and amazing Staff! Please feel free to share any suggestions that you feel may help us provide you a 5 Star service next time. Thank you for staying with us! Trump SoHo Management
1 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Great location. Right smack in the soho shopping area, beautiful views of the Hudson River - perfect for a morning run along the Hudson.
Comment from Hotel Management
May 16, 2017 by Justine, Hotel Management
Thank you for your feedback! We are glad to know that you loved our hotel's location and it spectacular views! Thank you for staying with us and we look forward to welcoming you back next time! Trump SoHo Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Fabulous Soho Stay

Posted May 15, 2017
Pros: I enjoyed everything offered at the hotel. It was chic yet inviting and personable. Staff were wonderfully helpful in arranging ground transpo.
Cons: I wished there had been a small iron/small steamer in room for a small crease in my blouse I needed fixed right away vs waiting for housekeeping.
Hotel is in perfect location, close to restaurants, shopping, walking distance to sites, close to subway, fantastic! Staff was friendly and courteous enabling me to check-in early. Room spacious with great view of city. Amenities were just what I needed. Bathrobes are amazing! Hotel is perfect for business or personal travelers. I did not take advantage of eateries onsite but I am sure they were just as fabulous.
Comment from Hotel Management
May 16, 2017 by Justine, Hotel Management
Dear Elaine, Thank you for staying with us and for taking the time in sharing your experience! We are so happy to hear that you had an enjoyable stay and especially loved our location and amazing Staff. Looking forward to seeing you again next time! Trump SoHo Management
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Perfect place in NYC

Posted May 12, 2017
Everything was perfect in Trump soho. I was staying in this hotel right after my birthday and the front desk realized that and made an exception on my wifi and also sent me a birthday card and birthday cake to my room. Everyone in this hotel is friendly and nice. The room is clean. There is nothing I need to complain
Comment from Hotel Management
May 15, 2017 by Justine, Hotel Management
Dear Daniel, Thank you for sharing your feedback! We are so happy to hear that you loved everything about your stay and look forward to welcoming you back next time! Trump SoHo Management