Ratings based on 629 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from New York, New York

Posted Jul 19, 2016
The hotel was very accommodating and very clean. The bathrooms were in excellent conditions. Each staff member was pleasant. My only critique is that the bathroom doors do not lock, loosing sense of privacy.
4 out of 5
by A verified traveler from PR

De paso a saludar mi hija

Posted May 11, 2016
Todo bien excepto el baño muy pequeño. Poco tiempo para evaluar llegue 11 pm sali 8 am next day.
Comment from Hotel Management
Jun 5, 2016 by Prith S, Hotel Management
Thank you for your review! We hope to welcome you back for another escape at W-Downtown! Warm Regards, W-Team
5 out of 5
by Dave

Great Service!!

Posted Apr 27, 2016 on Hotels
Their "whatever, whenever" policy is unbelievable!! Also ordered the tuna poke from their bar which was incredible. All the staff was friendly and helpful. I definitely recommend this hotel.
4 out of 5
by Yanni

This traveler left a rating score only Posted Apr 26, 2016 on Hotels
3 out of 5
by Bjorn Normann

Stay away

Posted Apr 13, 2016 on Hotels
A ridiculously designed hotel interior - much like a darkly lit night club
5 out of 5
by Jeffrey from North Andover ma

Posted Apr 8, 2016 on Hotels
Excellent
5 out of 5
by David A

This traveler left a rating score only Posted Apr 5, 2016 on Hotels
4 out of 5
by Goran

This traveler left a rating score only Posted Apr 5, 2016 on Hotels
3 out of 5
by Yuen ping from hkg

服務沒有很滿意

Posted Mar 31, 2016 on Hotels
房間隔音很差 在住房登記的時候 服務員給我們一間傷健人士房間(1106) 而沒有跟我們說明 我們放下東西 晚上才發現 總括來說我們對他們的服務沒有很滿意
5 out of 5
by Eirik

This traveler left a rating score only Posted Mar 30, 2016 on Hotels