Ratings based on 3,763 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

best staff I have ever seen.

Posted Jan 28, 2016
Pros: customer oriented
Cons: a little gift shop
Location: right in the middle of everything.
Would like the lobby to be bigger. Nice size individual hotel rooms, considering some of the really tiny rooms I have seen in NYC. Mine was twice as big as those. Front desk was always charming and responsive to my needs.
3 out of 5
Recommended
for Everyone
by A verified traveler

The Warwick Hotel. New York

Posted Jan 28, 2016
Pros: Beds are very comfortable and the general ambience.
Cons: items in the minibar were very expensive a glass of wine in the hotel bar was costing over £10. The shower was disappointing for a 4 star-no power
Location: Moma, plenty of restaurants - Connolly's Irish Bar and Mozzarella e Vini - lovely little Italian restaurant on the same street as the hotel.
The Warwick Hotel is in a very good location, close to Central Park - we walked from the hotel to the Metropolitan Museum and also within walking distance of Times Square. Although you can get good deals at the Warwick-combined flight/hotel breakfast is an additional cost and needs to be factored in. Having a drink in the bar is also expensive so this needs to be considered. In the room the shower was disappointing with little power in the spray-taps needed to be carefully controlled or it resulted in suddenly cold or suddenly very hot! There are no coffee/tea making facilities in the room - you have to ring down to get one brought up. But it worked satisfactorily. It is a comfortable hotel to stay in and my room was very quiet. I had a Continental Breakfast but other places nearby offer better value.
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent service through the blizzard of 2016

Posted Jan 26, 2016
Pros: room very tasteful and comfortable. central location. could walk to everything.
Cons: Given the conditions the bar was mobbed by people wanting food and drink. I wish they could have mobilized their resources to offer more food service.
Location: Easy walk to theater, opera, museums.
the hotel managed to take care of its guests without any disruption of service through an epic storm and city-wide shut down.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2016
Cons: Beware: you cannot take out items from the minibar to replace with your own (like milk), they charge you for all items removed from the fridge.
Wonderful location - right near the Central Park and a bit away from the noisy and Times Square. Great staff, very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Jan 25, 2016
Pros: Room was big.
Cons: Toilet and sink where to close together.
Staff was great and perfect location, close to Time Square.
4 out of 5
Recommended
for Everyone
by A verified traveler

Old Charm Elegance

Posted Jan 25, 2016
Everything was nice except they wanted $9.95 for internet. Just include in price of hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from North wales

Lovely hotel, great staff, great location.

Posted Jan 24, 2016
Pros: Everything
Cons: Tea and Coffee facilities in the room would of been great
Location: 10 mins from central park, 5 mins from times square, we got the subway to 9/11 which took about 15 mins and cost just $2.75 and really easy.
Central park in the snow was great! 9/11 is a must visit, very moving.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bradenton,Fl.

Close to Central Park and Times Square

Posted Jan 18, 2016
Pros: Closeness to major areas of the city.
Cons: Complimentary coffee pot should be included in room.
Location: Close to central park, times square, 5th ave.- most things midtown.
One incident not handled by management properly. When returning to room found outdoor windows open. Temperature outside was in the high 30's- Room freezing. Management blamed it on a mistake and was unwilling to make allowances for the error.
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Great location

Posted Jan 16, 2016
Well located between Central Park and Time Square. Outstanding stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, Texas

in the heart of Manhattan

Posted Jan 15, 2016
Pros: the view of the Avenue of the Americas was great! The room was huge and comfortable with lots of amenities. It's history makes it so charming.
Cons: to Win a free vacation there :)
Location: convenient to museums, the Rock, Central Park, Times square!!, restaurants. Also, a great fresh market less than a block away open til midnight.
Wonderful, convenient to museums, the Rock, Central Park, Times square!!. It was more beautiful than the pictures. I loved it.!!!!! Highly recommended.