Interior entrance

Reviews of Warwick New York

4 out of 5
Warwick New York
65 W 54th St, New York, NY

Reviews

8.4

Very Good

Rating 10 - Excellent. 788 out of 1533 reviews" "
Rating 8 - Good. 376 out of 1533 reviews" "
Rating 6 - Okay. 200 out of 1533 reviews" "
Rating 4 - Poor. 102 out of 1533 reviews" "
Rating 2 - Terrible. 67 out of 1533 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location!
Stayed 2 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Rosanna

Disliked: Staff & service, property conditions & facilities
I did not like the property. The rooms are very dated with old rugs that do not appear clean. There was a cockroach in the bathroom and the staff ignored the issue and did not take care of it for many hours. When I came back to my room, the roach was still there even though I had called three hours before. The bathrooms don’t have a vent and they don’t put Q-tips nor hair caps.
Stayed 4 nights in Mar 2024
Response from FO Team on Mar 27, 2024
Thank you again for staying with us. We appreciate your feedback. We would like to apologize that you had issues during your stay. We do take this matter very seriously. We already alerted our exterminators to check the room you stayed in and have the preventative treatment in place. We hope you can give us another opportunity in the future.

10/10 Excellent

Trudy

Stayed 1 night in Mar 2024
Response from FO Team on Mar 27, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Derek

Liked: Property conditions & facilities
Pros: Great location, quiet room, nice staff, clean room Cons: No smart tv, no room service, pricey
Stayed 5 nights in Mar 2024
Response from FO Team on Mar 27, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Monique

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical property. Well maintained, clean and well lit. Front desk were kind, pleasant and presentable.
Stayed 2 nights in Mar 2024
Response from FO Team on Mar 27, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from FO Team on Mar 27, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice accommodations in a older hotel. Would stay here again.
Stayed 5 nights in Mar 2024
Response from FO Team on Mar 27, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

4/10 Poor

Yuli

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Reservation problem. I waited over 30 minutes for my room. They said it seems to be an online reservation problem, but I couldn’t get a suitable explanation about that. And now, they charged another amount for room even though I paid through Expedia!!
Stayed 3 nights in Mar 2024
Response from Vilma Canas. on Mar 17, 2024
Dear Ms Park,I apologize for the experience. Your reservation did not come thru from expedia. We have corrected the billing issue and emailed you separately.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Mar 2024
Response from FO Team on Mar 19, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

6/10 Okay

Elisa F

Traveled with family
Liked: Cleanliness
I love the history of the hotel but it’s looking a little worse for wear these days. I did not find the staff particularly friendly or welcoming except for the man and woman who were working the desk on the morning we left. It’s in a great location and the rooms are a good size for NYC, just nothing exciting.
Stayed 4 nights in Mar 2024
Response from FO Team on Mar 19, 2024
Thank you again for staying with us. We appreciate your feedback. We hope we can welcome you back soon.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a very comfortable suite.
Stayed 1 night in Mar 2024
Response from FO Team on Mar 11, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Yosbel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from FO Team on Mar 7, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

8/10 Good

Yehuda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice affordable stay close to everything NYC has to offer
Stayed 2 nights in Mar 2024
Response from FO Team on Mar 7, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Mar 2024
Response from FO Team on Mar 7, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

4/10 Poor

Christopher C.

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from FO Team on Mar 7, 2024
Thank you again for staying with us. We appreciate your feedback. We hope you can give us another opportunity in the future.

10/10 Excellent

Zachary

Stayed 1 night in Mar 2024
Response from FO Team on Mar 27, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

6/10 Okay

Rey

I was expecting better than Marriott or Sheraton hotels since I travel a lot. My room (321) at The Warwick was nothing special. The floor design in bathroom is extremely dangerous for guests stubbing their toes in corner area of toilet. Also, the switch from low spigot to shower heard did not work properly as water continued to flow in low spigot while less water pressure in shower head. Very disappointing & inconvenient to start your day.
Stayed 1 night in Feb 2024
Response from FO Team on Mar 7, 2024
Thank you again for staying with us. We appreciate your feedback. We hope you can give us another opportunity in the future.

10/10 Excellent

Cortland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and comfortable. It was in Midtown so everything was close. The hotel has a lot of history and famous entertainers frequented it. The staff was great and very helpful. We would stay there again.
Stayed 3 nights in Feb 2024
Response from FO Team on Feb 27, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay here and would stay here again. It was comfortable and in an excellent part of NYC. Murals at 54 did a great breakfast, but be aware that the hotel does not offer lunch or room service. The bar is delightful, but needs to offer more white wine choices: pino grigio, suav blanc and chardonnay is rather limited for a NY hotel in a prime location. Our keys did not wok (turned out the battery on the door need replacing), but that was dealt with quickly. The hairdryer did not work. The location and the comfort is definitely the draw.
Stayed 2 nights in Feb 2024
Response from FO Team on Feb 27, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good hotel and great location. For the price it was well worth it. The rooms were nice. The bathroom could use some updates for sure. TVs were a little dim.
Stayed 3 nights in Feb 2024
Response from FO Team on Feb 27, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from FO Team on Feb 27, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty solid just a little dated
Stayed 1 night in Feb 2024
Response from FO Team on Feb 19, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good area
Stayed 1 night in Dec 2023
Response from FO Team on Feb 19, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

JUDITH, Doyelstown

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this hotel very professional, upgraded our room NO charge. Everything walkable. Will stay here again
Stayed 3 nights in Feb 2024
Response from FO Team on Feb 19, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in Feb 2024
Response from FO Team on Feb 19, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch hotel. Fantastic location. Also a reasonable price.
Stayed 1 night in Feb 2024
Response from FO Team on Feb 19, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FO Team on Feb 19, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reliable
Stayed 1 night in Feb 2024
Response from FO Team on Feb 19, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Michael L

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from FO Team on Feb 19, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

8/10 Good

Yvonne

Liked: Amenities
Room is a nice size! I wish they had a bath robe. Location is fabulous.
Stayed 2 nights in Feb 2024
Response from FO Team on Feb 19, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Eleanor

Liked: Staff & service, property conditions & facilities
lovely stay in a beautiful area. would come back!
Stayed 3 nights in Jan 2024
Response from FO Team on Feb 19, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

6/10 Okay

Jessica

Stayed 1 night in Feb 2024
Response from FO Team on Mar 27, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

8/10 Good

Don, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from FO Team on Feb 19, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jan 2024
Response from FO Team on Jan 30, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

6/10 Okay

Jessica Frances

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from FO Team on Jan 30, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

8/10 Good

Jonathan

Stayed 3 nights in Jan 2024
Response from FO Team on Feb 19, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

8/10 Good

Ina

Traveled with group
Liked: Cleanliness, staff & service
The Warwick is in a great location for mid-town activities. It’s an easy walk to the theater and also Lincoln center. It is a bit tired, but the room was larger than most NYC hotel rooms. I would definitely stay there again.
Response from FO Team on Mar 27, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back.

10/10 Excellent

william j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot in mid town to stay
Stayed 5 nights in Jan 2024
Response from FO Team on Jan 30, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

10/10 Excellent

Susan

Traveled with group
Stayed 2 nights in Jan 2024
Response from FO Team on Jan 30, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

10/10 Excellent

Anthony Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Response from FO Team on Jan 30, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a prime location. Reasonably priced as well. My only complaint is that the lighting system in the room was malfunctioning. Your only choice was to have all the lights in the room on all the lights in the room off. The panel, which allowed you to select which light to use did not work. I mentioned this on check out and expected to get some compensation, but did not.
Response from FO Team on Jan 30, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well-run; friendly staff; quiet even though in mid-Manhattan.
Stayed 2 nights in Jan 2024
Response from FO Team on Jan 30, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

6/10 Okay

KRIT, daly city

Traveled with group, Traveled with partner
Sink party clogged and slow to drain. Room widows (living& bed room) looked out walls. No room service.
Stayed 3 nights in Dec 2023
Response from FO Team on Jan 30, 2024
Thank you again for staying with us. We appreciate your feedback. We hope we can welcome you back soon.

10/10 Excellent

Patricia, RUTLEDGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from FO Team on Jan 30, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from FO Team on Jan 30, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from FO Team on Jan 30, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was 12/16-12/19. The staff was wonderful, always pleasant and happy to help. The room was clean, comfortable, and very quiet. The luggage storage was super convenient. WIth the rich history and convenient location, I'm looking forward to our next stay.
Stayed 3 nights in Dec 2023
Response from FO Team on Jan 3, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

10/10 Excellent

Nektarios

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from FO Team on Jan 3, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

8/10 Good

Bada

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2023
Response from FO Team on Jan 3, 2024
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.