- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First to begin with, I got to NYC quite comfortably!! Then disaster stricks!! I book the hotel through Expedia at the last minute. That part went well with the customer service agent. But we had trouble finding this supposedly hotel, I was given the wrong street number for the place and here I am riding around this neighborhood at 1am in the morning to find this place after about two hours we finally found the this place. This place is the noisest place ever, the attendant at the property made my night and that of my 11 year child, very uncomfortable and unsafe. The attendant kept banging on the entrance door about deadbolt being locked on the door at least twice between 2 -4am.The toilet flushed all night long!! No tissue!! And the sheet was terribly itchy!! The place is just bad for business and I was over charged. I felt as if I was sleeping on the streets and at least I would of felt better knowing that I have to deal with what's outside.