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Windsor Hotel

Star Rating
2 out of 5



3.1 / 5
1,503 reviews


  • Free WiFi
  • Air Conditioning
  • Laundry
  • Room Service


What's nearby

  • Popular Location
    Kehila Kedosha Janina Synagogue and Museum
    2 min walk
  • Popular Location
    Dixon Place
    3 min walk
  • Restaurant
    Vanessa's Dumpling House
    2 min walk
  • Restaurant
    2 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    14 min drive

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    About this area

    New York

    Located in New York's Bowery neighborhood, Windsor Hotel is in the city center and near a metro station. Broadway and Lower East Side Tenement Museum are cultural highlights, and some of the area's notable landmarks include Brooklyn Bridge and National September 11 Memorial. Consider St. James Theatre for a night out, and don't miss Chelsea Piers, a top local attraction. Our guests appreciate the hotel's convenience to public transportation: Grand St. Station (Chrystie St.) is just steps away and Bowery St. Station is 3 minutes by foot.

    Visit our New York travel guide

    What's nearby

    • Popular Location
      Kehila Kedosha Janina Synagogue and Museum - 2 min walk
    • Popular Location
      Dixon Place - 3 min walk
    • Popular Location
      Lower East Side Tenement Museum - 3 min walk
    • Popular Location
      Catinca Tabacaru Gallery - 3 min walk
    • Popular Location
      The Scene Gallery - 4 min walk

    Getting around

    • Grand St. Station (Chrystie St.) - 2 min walk
    • New York 9th St. Station - 4 min drive
    • New York, NY (LGA-LaGuardia) - 19 min drive


    • Vanessa's Dumpling House — 2 min walk
    • Attaboy — 2 min walk
    • TheBoil — 2 min walk
    • Dirt Candy — 3 min walk
    • One Mile House — 3 min walk

    About this property

    Windsor Hotel

    Coffee/tea in a common area, a meeting room, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and multilingual staff. All 41 rooms boast spring water baths and offer free WiFi and LCD TVs. Other amenities available to guests include room service, free weekday newspapers, and hair dryers.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • No onsite parking available
    • 24-hour drop-off airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Room service available
    • Coffee/tea in common area(s)

    Family friendly

    • Dry cleaning service


    • Elevator
    • Free newspapers in lobby

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Luggage storage
    • Multilingual staff

    Languages spoken

    • Chinese
    • English

    Business services

    • 1 meeting room


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Assistive listening devices available


    • Smoke-free property

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Climate control (heating)


    • Free toiletries
    • Hair dryer
    • Shower/tub combination
    • Spring water bathtub


    • 32-inch LCD TV
    • Cable channels


    • Desk
    • Free newspapers (weekdays)
    • Iron/ironing board
    • Laptop-compatible safe
    • Slippers

    Guest rating

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The hotel are in a great place, close to the subway station (Grand st) chinatown and little italy

    Stayed 1 night in Dec 2019


    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Arriving early, the sign said check in is at 3, my email said 2. The worker said it was okay to check in at 2. Coming back around 2:30. The elevators didn’t work and had to take two large luggage’s upstairs. No one offered to take them for us, the guy at the front desk just chuckled. We checked in and went up stairs and the room was not cleaned up yet. The worker said it would be ready in 20 minutes. When we got in the room, the key didn’t even work. Had to go back down four floors and back up to get a new key. Inside the room, instantly you can tell the sheets were not changed. They had wrinkles and hair on it. The bathroom had hair in the sink. I called the front desk from their telephone and it didn’t even work. I walked back down from the fourth floor and asked for clean sheets and a clean comforter. Even the clean sheets had stains. Outside in the hallway the clean sheets and clean stacks of towels were stacked on the floor. Gross. When checking out, we wanted to leave our luggage in the closet until we could get another hotel. The guy said it was full, I said he could tack some on top of each other but he just stood there. I started moving things around myself and the guy just watched. Terrible lazy service. There was also another couple complaining about the cleanliness of their room and wanted their bathroom to be cleaned up. The worker said he could not clean. Awful hotel!!

    Stayed 1 night in Dec 2019


    • Disliked: Cleanliness, amenities, property conditions & facilities

    This place is gross. The carpet is old and dirty, the drapes have been hanging there since the 1960s, and the furniture is all beaten up and mismatched — like it was bought At a garage sale. The mirror in my bathroom was broken and held together with duct tape!! It was so bad that I abandoned the second night of my reservation and stayed somewhere else.

    Stayed 2 nights in Dec 2019


    • Disliked: Cleanliness, staff & service, property conditions & facilities

    Terrible place to stay at, the property cleanliness is awful with the rooms dated and in disrepair, we stayed from Thur-Sun and the elevator never worked and we stayed on the 6th floor so it was a lot of effort taking all the luggage to the room, we approached employees about it and they were even being sarcastic about it instead of giving a proper response, so disrespectful! I would NOT recommend staying at this property at all.

    Stayed 3 nights in Dec 2019


      This traveler didn’t leave comments with their review
      Stayed 1 night in Nov 2019

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