Ratings based on 1,122 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
89% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

No hot water!

Posted Oct 6, 2015
Pros: Location is good
Cons: Everything, like caring for customers not their bottom line
We had no hot water for our entire stay of two days. We did not have bedbugs on our floor but there were several people in the lobby complaining about bugs and they were showing their bites. Hotel staff was un sympathetic – they offered 10% off which is pathetic
1 out of 5
by A verified traveler from Philadelphia


Posted Oct 5, 2015
Pros: Nothing.
Cons: Closing the place down.
We arrived on this past Friday evening (10/2/15) to learn that they had no hot water and have not had any hot water for 2 weeks and did not know when they would have hot water. We had no choice but to stay under the circumstances. Our "non-smoking" room smelled like it was the smoking lounge for the entire hotel. The bed linens were from a prior guest's (or guests') stay, i.e., wrinkled, stained, etc.. My wife slept in full clothing including a hoodie with the hood up to avoid touching any of the linens. It was the worst hotel experience that we have ever had. So bad that we left one day into our two-day prepaid stay. I'd sleep in my car before staying here again!!!!
2 out of 5
by A verified traveler from New York

No agua caliente

Posted Sep 30, 2015
Había un daño en el hotel y no hubo agua caliente, ofrecieron devolver todo el dinero si nos íbamos o 10% de descuento si nos quedábamos.
1 out of 5
by A verified traveler

the room too small and dirty bathroom not clean

Posted Sep 23, 2015
Pros: close by china town and location
Cons: clean bathroom !!!!! clean towel !!!! room should have clock & phone is basic ???
Location: shopping & restaurant , subway
the bathroom not clean the towel have a lot stain and not white .. the room too small no clock no phone in the room &air condition not work good !! china town street very dirty..
4 out of 5
for Everyone
by A verified traveler from Chicago

Nice hotel for the cost

Posted Sep 7, 2015
Pros: clean, good location, friendly staff
Cons: Size of the room, wi-fi connection.
Location: Nice Chinese restaurants nearby.
Moved in late at night (10 o' clock). Welcoming and efficient staff provided nice and very clean room. Helped us with wi-fi connections (signal was little weak) as well.
3 out of 5
for Everyone
by A verified traveler

Posted Sep 4, 2015
This Hotel is in Chinatown and close to subway. Room was small and okay.
1 out of 5
by A verified traveler from C

Not a nice hotel

Posted Sep 3, 2015
The check in was speedy but the room had mold growing on a spot on the ceiling between the beds, in the corners of the room on the ceiling, lamp shade, air conditioner, in the bathroom around the toilet and tub area. Only bath towels were given, they did not have face cloths or hand towels. Only 1/2 roll of toilet paper given at a time and not wrapped. No alarm clock or coffee perk. The room was out dated and very small.
1 out of 5
by A verified traveler from Vancouver


Posted Sep 2, 2015
Pros: Location
Cons: Hygiene
Do not stay here! Unless you want to pay to sleep with bed bugs...actually you wont be sleeping. They issued me refund on one of my two nights but I have to call expedia for a refund....I'm pretty sure the bed bugs were there both nights! AND I HAVE to deal with cleaning all my luggage and belongings to make sure I don't bring the bugs home =(
3 out of 5
by A verified traveler from Seattle

Typically China town!

Posted Aug 30, 2015
Pros: Connectivity
Cons: Cleanliness. The bed was untouched by the room service folks.
This hotel is right in the middle of China town (map says Little Italy, but I saw only Chinese people here). The Grand street station is 1 block, and there are other line stations and bus stations within walking distance from the hotel. Lot of good eateries in walking distance as well, including some popular Indian restaurants. Big minus for me was the area itself - it was kinda shady after dark. I won't mind it if i was traveling alone. I was with my family this time.
1 out of 5
by A verified traveler

Dreckig und unfreundlich!

Posted Aug 23, 2015
Das Hotel ist zwar billig, aber um den Dreck und die versifften, befleckten Matrazen und Handtücher zu vermeiden hätte ich im Nachhinein gerne ein paar Dollar mehr bezahlt! Ich werde definitiv nicht mehr wiederkommen!