Interior entrance

Reviews of Windsor Hotel

2 out of 5
Windsor Hotel
108 Forsyth St, New York, NY

Reviews

5.6
Rating 10 - Excellent. 94 out of 1000 reviews" "
Rating 8 - Good. 218 out of 1000 reviews" "
Rating 6 - Okay. 283 out of 1000 reviews" "
Rating 4 - Poor. 183 out of 1000 reviews" "
Rating 2 - Terrible. 222 out of 1000 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jamie

Stayed 4 nights in Mar 2023

2/10 Terrible

Earl, West Haven

Stayed 5 nights in Mar 2023

6/10 Okay

David

Liked: Staff & service
Hard to speak of it because oddly enough I did not end up staying there. You see, the hotel was fully booked when we arrived despite us making reservations. But thankfully, the guy (Frankie) at the front desk was kid and helpful and solution-oriented enough to put as at a second hotel owned by same owner 2 blocks away that was far better for the original cost! So...we were quite lucky! It was so nice there at the Allen Hotel and staff were very helpful and kind. So I have to give a positive review of the experience overall despite their error. We went to the Windor first of course and I did see that it was a bit ruff' but again...had security and stellar staff.
Stayed 4 nights in Mar 2023

8/10 Good

Admilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 2 nights in Feb 2023

2/10 Terrible

Diego

Traveled with partner
Disliked: Staff & service, amenities
The place itself wasn’t bad it’s just a customer service
Stayed 1 night in Feb 2023

2/10 Terrible

Cimmie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place
Stayed 1 night in Feb 2023

6/10 Okay

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So listen…it’s a $70 hotel room in NYC and I didn’t die. Cosmetically everything was broken and stained. However, it seemed clean and no bugs. If you’re looking for a crash pad, go for it. If your a normie you’ll be horrified.
Stayed 1 night in Jan 2023

8/10 Good

Jazmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean, amazing view, great supply of amenities but unfortunately the shower just did not work. It was impossible to use and barely any water came out if you tried to use hot water. Unfortunate, but otherwise I enjoyed my stay here. I’d come again, just bring a cup to try to bathe yourself.
Stayed 3 nights in Jan 2023

10/10 Excellent

Melvin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location with the Subway
Stayed 2 nights in Jan 2023

6/10 Okay

Robert

Traveled with family
Liked: Staff & service
Stayed 5 nights in Dec 2022

2/10 Terrible

Richard

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting place, what everyone says is true there are stains, torn and rotten furniture, smells. Don’t stay here.

4/10 Poor

Timothy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great service/Dirty roô
Hotel staff was very nice and always welcomed us with a smile however the room was disgusting and dirty and was never cleaned the whole time we were there. Check in was stalled for an hour while they cleaned the room but nothing in the room was clean when we got there.
Stayed 2 nights in Dec 2022

10/10 Excellent

Alma

Liked: Cleanliness, staff & service

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again.

10/10 Excellent

Ingrid

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was good Property was very dirty
Stayed 3 nights in Dec 2022

8/10 Good

LESLIE, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for subway & lower east side. Few amenities, but plenty for me. Very pleasant staff. Nice hotel-quality bed. Plenty of hot water. Refrigerator, no microwave. Bathroom toiletries provided. Tea, not coffee.

10/10 Excellent

Richard

Stayed 1 night in Dec 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort
Need to change carpets and also need a bath mat in the bathroom.
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, affordable, clean, would recommend
Hotel was great, stayed for one night. We were a little nervous because of previous reviews but it was better than I expected. Room was clean. Room had two double beds, mini fridge, flat screen TV, small closet and area with a safe. Bathroom was clean, even came with travel toothbrushes and toothpaste, and some other toiletries. No issues with cleanliness regarding sheets or towels. Staff was friendly when checking in/out, and there were no surprises charges or deposits later when arriving. Overall we had a pleasant stay and would be back.
Stayed 1 night in Dec 2022

10/10 Excellent

Sharon

Traveled with group
Liked: Staff & service, property conditions & facilities
Very basic accommodations, but who needs more than a bed. The place was clean. Very important. Staff was friendly. It was just as pictured, and very adequate for our purposes.
Stayed 1 night in Dec 2022

6/10 Okay

William

Stayed 2 nights in Nov 2022

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, great price and location - RECOMMENDED
This hotel is cheap (by NYC standards) and cheerful. Staff were always friendly and helpful and we felt very welcome. Location perfect for subways heading all around the city and Brooklyn as well as loads of great food options in walking distance. Will definitely stay here again and highly recommend to budget travellers. WHAT MAKES ME ANGRY? Reviews from people who want to pay cheapest possible prices and then gripe about tired decor or basic facilities. If you want a five star hotel go pay for it! For those of us who want a basic hotel this place is exactly what it says it is, and deserves full marks for that. Who wants to stay in anyway? It’s Manhattan - hotel should be for cleaning your teeth between adventures!
Stayed 10 nights in Nov 2022

2/10 Terrible

Theodore

Stayed 9 nights in Nov 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Pretty Rough Spot
We had a broken mirror, dirty floors, and there were tears in the wallpaper stapled to the wall. On the first night a guy got arrested out our first floor window
Stayed 3 nights in Nov 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Windsor hotel. It is a peaceful, no frills hotel which is what I was looking for, with a beautiful view on Ginkgo trees. It is situated in a great location for walking and easy transit connections as well. Convenient to Chinatown, Soho, Greenwich village etc. I recommend for the traveler who wants to be in a neighborhood, not a spa tower. Friendly staff.
Stayed 3 nights in Nov 2022

6/10 Okay

christy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
great location, affordable, it was dirty so we cleaned everything and wiped everything down, the bed was horrible but didn’t want to change hotels because we already cleaned the room to our liking… if u stay here… bring lysol wipes and lysol… then u will be fine

4/10 Poor

MARCELA

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
The hotel is well located, near a metro stations and in a quiet area. But the carpet is very old and ragged, as soon as you enter it feels unclean. The room is not cleaned every day as we were told at the check in, and have to be required in advance. We then agreed to have cleaning every other day but during our 6 night stay they only did it once. The cherry on the pie was a cockroach in the bathroom in the last day.
Stayed 6 nights in Oct 2022

4/10 Poor

Sefora

Disliked: Amenities, property conditions & facilities
Very over priced for what it offered. No hungers, only two worn out towels for the whole stay and if you need additional towel, you'd have to go to the reception to get one. There was no proper door lock in the bedroom. No housekeeping. Old furnitures and old TV. Overall, I'm not sure what I paid the price I paid for. Didn't felt safe in the area or the room. Not good experience at all!!
Stayed 2 nights in Oct 2022

4/10 Poor

Yashashree

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I liked that the hotel to 3 metro stations and walking distance from Nolitas restaurants. Very Very basic set up.. But, our room was located on the ground floor level and the noise level in it was incredibly high - our room shuddered everytime the main door of the hotel banged close, heard every conversation the front staff was having with customers ( even at 3 am), heard everyone on the street talking loudly, cigarette smoke of people smoking outside was entering our room. They should make the room on the lower level into a maintanence room or something so the stay of the guests becomes a little pleasant. But I guess that's how things are in Manhattan😔
Stayed 3 nights in Sep 2022

8/10 Good

Masato

Liked: Staff & service
The hotel itself, What you pay is what you get. But the location. If you know how to get around with Metro, it’s a perfect location. If you want to eat something really good and great price. All walking distance. I will stay again for sure.
Stayed 3 nights in Sep 2022

4/10 Poor

Géraldine

Liked: Cleanliness
Disliked: Room comfort
Stayed 6 nights in Sep 2022

8/10 Good

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Nice small and private
Room was pretty small, but just fine for sleeping. It was nice to have a private bathroom in Manhattan at this rate.
Stayed 8 nights in Sep 2022

8/10 Good

George, Blue Bell

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
old, out of date, worn out furnitures
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was old and had stains in the bathroom. The ac was shut off even when the room was still hot and the fan in the bathroom sounded like a cat was dying. Despite this we still paid $300 for one night which should have gotten us a much nicer room or hotel.
Stayed 1 night in Sep 2022

6/10 Okay

Romina

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
The wifi didn’t work for 2 days. The don’t clean the room unless you ask 1 day in advance. The cleaning was really bad. The personnel was really kind tho.
Stayed 5 nights in Sep 2022

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 6 nights in Aug 2022

10/10 Excellent

Brian

Stayed 3 nights in Aug 2022

2/10 Terrible

MEI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Room is tiny, don’t feel comfortable.
Stayed 1 night in Aug 2022

8/10 Good

Kenneth

Stayed 1 night in Feb 2022

10/10 Excellent

Lindsay

Stayed 1 night in Jul 2022

8/10 Good

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, muy buena relación precio/calidad. La atención muy amable.
Stayed 6 nights in Jul 2022

10/10 Excellent

Ezra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Shantiel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly but the room itself was in bad shape…I felt like I needed to wear shoes to take a shower. Grout lines in bathroom were mildewed and dirty, walls and furniture were damaged and dirty. Bed was clean but pillows seemed old. Bathtub had a constant leak from faucet. Was a nice location close to the subway and a short walk from downtown, but a bit scary at night.
Stayed 2 nights in Jul 2022

2/10 Terrible

marshall

Traveled with family
Disliked: Cleanliness, amenities
1920's furniture, blanket and bathroom counter all cigarette burned. HVAC filter was cleaned maybe 2 years ago. -1 star
Stayed 2 nights in Jul 2022

8/10 Good

James

Liked: Room comfort
Stayed 1 night in Jul 2022
Response from Windsor Hotel on Jul 16, 2022
Thank you for staying with us.

2/10 Terrible

Thomas

Stayed 1 night in Jul 2022

8/10 Good

Imani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was very nice and welcoming, and the process was fast and smooth. Room was clean and comfortable, and amenities provided were appreciated. Price of the room was very reasonable!
Stayed 1 night in Jul 2022
Response from Windsor Hotel on Jul 16, 2022
Thank you very much.

10/10 Excellent

WILLIAM

Stayed 2 nights in Jul 2022
Response from Windsor Hotel on Jul 16, 2022
Thank you very much for staying with us.

2/10 Terrible

Kyle

Stayed 1 night in Jul 2022

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities
Some property was slightly damaged (holes in sheets, damaged chair, moldy shower curtains) but nothing unusable- great value for price.
Stayed 1 night in Jun 2022