- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Respectfully this is NO way that this is a 4 star hotel….where do I start? 1. We stayed there from Dec 27 through Jan 1st…a total of 5 nights For 3 of the 5 nights we had to call the front desk to order towels as the housekeeping people did NOT leave any towels after they supposedly cleaned the room. 2. I would doubt very seriously that they even changed the bed sheets and when they ATTEMPTED to make the bed it was terribly done. 3. The bed itself was so so…it was approx. 15” off of the floor…DEFINITELY not a 4 star bed…. 4. The door to the restroom was a glass door with no lock for privacy or anything like that…. 5. The water coming out of the shower was poor…would get hot and cold all by itself and had to constantly adjust the handle to adjust the water temp as we would be showering Overall I was, lets say, VERY DISAPPOINTED in the quality of the hotel and the service….i will definitely not stay there again and I do not recommend it to anyone.