Perfect room with AMAZING views & an AWESOME staff
Posted Sep 5, 2016
My teen daughter & I stayed three nights with two twin beds. The beds were comfortable & the room was clean. We utilized the hotel shuttle into Manhattan which was very convenient. Anything I needed was delivered to my room within minutes of my call to the front desk. The front desk staff, the restaurant staff & the housekeeping staff were all wonderful, very polite, accommodating & SMILING! :) We ordered an appetizer with our dinner & they ran out of that particular dish, so they offered something else, free of charge WITH apologies. We went up to the rooftop deck a few times to take in the breathtaking views of the city. While no one spends much time in their hotel room when visiting NYC, I still must highly recommend Z NYC Hotel, because falling asleep & waking up to that Manhattan skyline was priceless. At checkout, all charges were explained individually; there were no added charges & nothing I had not authorized. I really cannot say anything negative about my experience.