Ratings based on 481 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Management

Posted Feb 27, 2017
Pros: The room was very nice.
Cons: Management
Location: N/A
We started our stay by having a couple cocktails and the service was much to be desired. We then went to our room and attempted to order dinner but the phone wouldn't work, I went to the front desk and asked if their phone system was down that we couldn't get our phone to work, the receptionist said she would send someone up to our room to check out our phone. We waited 20 minutes then I went down AGAIN and said my guess is you forgot what room number we were in because you didn't write anything down. Her response was "I thought you went to the restaurant and placed your order". She then attempted to call maintenance only to discover the phone system was down. As a consolation they did provide our dinner at no cost. We also put out the flyer for breakfast and where you indicate how many for breakfast it was a BLACK BOX and we wondered how they would be able to read it so we wrote on the back 2 people, they only brought breakfast for 1 person.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice updated decor.

Posted Feb 13, 2017
Overall, it was pretty good. The only complaints would be that's we were told we got free breakfast, but when we went down the next morning, the server downstairs said otherwise. That was a bummer, since I was looking forward to it. Also, the bed was kind of uncomfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2017
the hotel is roomy and clean and modern. this is the 2nd Aloft i've stayed at, both experience were wonderful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 26, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 19, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 14, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 11, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Great Hotel

Posted Dec 11, 2016
Good location, excellent facilities and a cool Robot.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 25, 2016 on Hotels