Ratings based on 391 Verified Reviews

4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jul 3, 2017
Pros: Clean - restaurants and grocery store in the immediate area
Cons: Policy on complaints
Received a call from the desk early one morning stating they had a complaint about smoke coming from the direction of my room. When I advised her my husband and I didn't smoke she then said it was an order like something was burning and not smoke. After I got out of bed and went down to complain to a manager I was told there was no manager available. I wanted to know why no one had investigated the complaint prior to calling my room. If you are saying something is burning why didn't someone investigate. I was told there was no one to cover the desk. This is not exceptable.. I felt I was being accused. I am not happy about my experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

courtyard west orange nj

Posted Jul 2, 2017
Pros: cleanliness and bed spreads
Cons: the mattress in room 119
Location: I was visiting my son at the hospital
I use this hotel quite often, but last night the bed was terribly uncomfortable. the mattress was sagged and I didn't sleep well all night. Their beds are usually very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2017
The room was nice however I was disappointed breakfast was not included.
3 out of 5
by A verified traveler from Berkshire, UK

Very tired

Posted May 31, 2017
Pros: Expedia
Location: Sited in a retail park where 50% of the shops have closed down...
If you want to step back to the 90's this is your place. It really needs redecorating, it is depressing in beige and dark wood. For Europeans the breakfast is very limited and not entirely satisfying.
5 out of 5
by Rauf

This traveler left a rating score only Posted Apr 23, 2017 on Hotels
4 out of 5
by Danica

Convenient and comfortable stay

Posted Apr 17, 2017 on Hotels
In town for a wedding at The Manor. Close proximity to the highway and places to eat. Two-three miles to The Manor. Bed was very comfortable.
5 out of 5
by Raquel

This traveler left a rating score only Posted Apr 17, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from from philadelphia

Great place to stay

Posted Apr 14, 2017
The staff was friendly and hotel nice and comfortable
4 out of 5
by karen

This traveler left a rating score only Posted Apr 9, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 5, 2017 on Hotels