Awful parking conditions
Posted Jan 27, 2017
I paid an additional amount to park at this hotel. I was told to drive around the block and park in the garage next door to the hotel even though when I passed it it said it was full. The staff in the hotel told me to tell the garage attendants that I had already paid and I was to park there. Many roads were closed due to an event at the Prudential center so after driving all over the place, I finally got to the garage, pulled in and was screamed at by the garage attendants that they have nothing to do with the hotel and to " Get the F*** out". Gotta love Jersey. The hotel then tells me that they don't actually guarantee parking in that garage after charging me to park there and telling me it was fine to do so. They also couldn't refund me any of my money since I had paid for it through expedia. NOT HAPPY.