Ratings based on 645 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Harbour Island Bahamas

Next to Jersey Garden Mall

Posted Jan 16, 2016
Not to far from the airport and its across the street from the mall. Ruby Tuesday and ihop is steps away
Comment from Hotel Management
Jan 19, 2016 by Gabriel K, Hotel Management
Dear Laurel, Thank you for sharing your experience at the Courtyard Newark Elizabeth through the Guest Satisfaction Survey. As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Gabriel Kuan General Manager Courtyard Newark Elizabeth
Comment from Hotel Management
Jan 19, 2016 by Gabriel K, Hotel Management
Dear Laurel, Thank you for sharing your experience at the Courtyard Newark Elizabeth through the Guest Satisfaction Survey. As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Gabriel Kuan General Manager Courtyard Newark Elizabeth
2 out of 5
by A verified traveler

Posted Jan 8, 2016
The rooms was not clean enough, we find juice box, beside the bed and the shower was with hairs all over. One of the shuttle men was so rude, asking us to leave the car because the people from the airlines had priority. When we booked the room, nobody told us the rules for the shuttle. in the cafeteria they have just one people and the line was so long. At all we did not have a good experience in this hotel.
Comment from Hotel Management
Jan 18, 2016 by Gabriel K. , Hotel Management
Dear Anonymous, Thank you for taking the time to share your experience in regards to your recent stay at the Courtyard Newark Elizabeth. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the Overall Satisfaction of your stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Elizabeth. Sincerely, Gabriel Kuan General Manager Courtyard Newark Elizabeth
4 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh, Scotland

Great hotel for visiting Jersey Gardens mall

Posted Jan 5, 2016
This was our third stay in this hotel. We stayed 2 nights in December 2015. We use this hotel as a base when we visit Jersey Gardens outlet mall in New Jersey, then we get another hotel in New York for the rest of the holiday. The staff are friendly and check in was quick. Rooms are pretty basic, but comfortable and clean and perfect for a short stay. Breakfast was included in our room rate (cooked breakfast and juice/coffee) and it was really tasty. The room rate was great value for money. Tip - if you're visiting Jersey Gardens mall, mention this to the reception staff at check in and they may be able to provide a card which can be exchanged for a discount booklet at the mall.
Comment from Hotel Management
Jan 19, 2016 by Gabriel K. , Hotel Management
Dear Anne, Thank you for sharing your experience at the Courtyard Newark Elizabeth. As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Gabriel Kuan General Manager Courtyard Newark Elizabeth
4 out of 5
Recommended
for Everyone
by A verified traveler from T

Hôtel ok. 'Navette aéroport tres bien

Posted Dec 27, 2015
Des navettes toutes les 15 minutes / 8 minutes de trajet, puis 5 minutes de air train pot terminal ou pour gare sui permet d aller à Manhattan en 40 mns. 'Nous étions 6 dans jnfchambre faite pour cela ... Dommage que les serviettes étaient pour 4
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Excellent

Posted Dec 22, 2015
Excellent hotel nice attention clean and excellent environment
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2015
The hotel was pretty nice. Nowhere close by open 24 hrs to get anything to eat though. No vending machines and we paid $17.00 for 6 drinks in the lobby marketplace. Kinda pricey for 3 pop and 3 waters.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Nov 10, 2015 on Hotels
It was very clean and nice. Everyone was very helpful
5 out of 5
Recommended
for Everyone
by A verified traveler from newark

Loved it!

Posted Nov 10, 2015
First time staying at a Courtyard and definitely all my upcoming trips I will stay here. Super friendly staff. Quiet room, awesome bed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Nov 10, 2015
Good experience, staff were friendly and approachable. Nice location.
2 out of 5
Recommended
for Getaway With Friends
by A verified traveler

I think this hotel is haunted!

Posted Oct 19, 2015 on Hotels
Old hotel, needs an update!