Ratings based on 316 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Winston Salem NC

Good hotel for tourist

Posted Aug 21, 2015
Pros: Location and facilities (Fitness and pool), restaurant and bar
Cons: Definitely internet access in the rooms. A little refinement to the menu at the restaurant.
Location: Since this hotel is close to Jersey City which a good way of going to New-York, this is a clever location to be out of the traffic at a fair price.
I'm traveling in this area quite often but it was my first time there. It is well located for my business function but unfortunately, it was missing a key tool for work...A good internet connection. The WiFi signal was weak and the connection speed was so low, it took me forever to load my e-mails and my access to the company network was very bad at the point that I have not been able to do everything I wanted to do. As for the rest and even if the Elizabeth environment is not the most exciting, it is well located, safe and clean.
Comment from EPC
Sep 1, 2015 by MonikaC, EPC
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Convienent for our stay

Posted Aug 18, 2015
Pros: Room was very comftable
Cons: the breakfast buffet needs improving.
Location: Easy to get to New York City-and the staten island beaches.Plus the Jersey outlet mall.
Hotel has car parking abit pricey but secure parking. Free breakfast bland and boring, same every morning. Beware the Japanese tourists found them very rude. Swimming pool small and not cleaned well. Doubt would stay here again.
Comment from EPC
Sep 1, 2015 by MonikaC, EPC
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
2 out of 5
by A verified traveler

Posted Aug 3, 2015
Hotel entrance is hidden inside and not clearly visible from the road when you are driving. So when you miss it, you have to take a round of 2 miles. Hotel registration staff was arrogant and not at all friendly. Probably the reason is we have not booked it directly.
Comment from Hotel Management
Aug 5, 2015 by MonikaC, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from ponce inlet, fl

Picking up son

Posted Jul 25, 2015
Pros: Very good
Cons: Nothing
Location: Very close to the highway and airport
Clean,pleasant, good place near the airport. Would stay again.
Comment from Hotel Management
Jul 27, 2015 by MonikaC, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel cerca del aeropuerto y Mall

Posted Jul 5, 2015
Muy buena ni avión del hotel. Esta a 2 min. Del aeropuerto de Newark y del Mall Simon con servicio gratuito de transporte a ambos lugares. El trato de la gente del hotel es muy amable y te dan la información necesaria. Sólo no me encantaron las instalaciones, no pude cerrar las cortinas por completo y tuve el foco del estacionamiento contiguo toda la noche apuntando a mi ventana. La alfombra estaba mojada en una esquina del cuarto, no había manta extra y otros detalles pero en general es bueno.
Comment from Hotel Management
Jul 8, 2015 by MonikaC, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Caesarea

Near airport, OK

Posted Jun 5, 2015
Pros: location, room
Cons: clean the entrance, explain the driver the difference between Seattle Washington stae that is served by United and Washington DC served by United Exp
Location: very close to airport for the environment is quite industrial
The shuttle comes on time, the entrance was not well maintained but teh room was OK although no safe something not common in airport hotels. overall OK
Comment from Hotel Management
Jun 8, 2015 by MonikaC, Hotel Management
Thank you for taking a time and fill up the survey. Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 3, 2015
Pros: Convenient. Clean.
Location: Can't comment. Overnight stay only due to flight cancellation but very close to airport.
Needed a hotel after flight was cancelled. Very close to airport. Shuttle very easy to access. Shuttle readily available for return journey to airport. Quick check in no fuss. Didn't have access to my baggage but able to purchase necessary items at hotel. Small shop where snacks can be purchased so always something available whatever time you arrive.
Comment from Hotel Management
Jun 8, 2015 by MonikaC, Hotel Management
Thank you for taking a time and fill up the survey. Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
4 out of 5
Recommended
for Couples
by Renee from Bettendorf, IA

Nice Hotel and services

Posted May 27, 2015 on Hotels
Very nice room and hotel. the location did not make me feel safe enough to walk to any shopping etc...
Comment from Hotel Management
Aug 8, 2015 by MonikaC, Hotel Management
Thank you for taking a time and fill up the survey. Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
Comment from Hotel Management
Aug 8, 2015 by MonikaC, Hotel Management
Thank you for taking a time and fill up the survey. Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
Comment from Hotel Management
Aug 8, 2015 by MonikaC, Hotel Management
Dear Bettendorf, Thank you for taking a time and fill up the survey. Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
4 out of 5
Recommended
for Business Travelers
by Mikael

Posted May 24, 2015 on Hotels
Comment from Hotel Management
Jul 25, 2015 by MonikaC, Hotel Management
Dear Mikael, Thank you for your survey.
4 out of 5
Recommended
for Families
by Aaron from Chico, CA

No spa

Posted May 24, 2015 on Hotels
We were told they had a pool and a spa only to find out they only had a pool! Very disappointed!
Comment from Hotel Management
Jul 25, 2015 by MonikaC, Hotel Management
Dear Aaron, Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.