The Avenue Hotel

Photo gallery for The Avenue Hotel

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Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes

Overview of The Avenue Hotel

The Avenue Hotel

3 out of 5
Guests rated this property 2.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
555 Northfield Avenue, West Orange, NJ, 07052

Explore the area

  • Popular LocationTurtle Back Zoo1 min walk
  • Popular LocationSouth Mountain Reservation1 min walk
  • Popular LocationSeton Hall University9 min drive
  • AirportNewark, NJ (EWR-Liberty Intl.)17 min drive

Choose dates to view prices

About this area

West Orange

Located in West Orange, The Avenue Hotel is near the airport and near a train station. Wellmont Theatre and New Jersey Performing Arts Center are cultural highlights and Turtle Back Zoo is a popular area attraction. Looking to enjoy an event or a game while in town? See what's happening at Prudential Center or MetLife Stadium. Guests appreciate the hotel's central location.

What's nearby

  • Turtle Back Zoo - 1 min walk
  • South Mountain Reservation - 1 min walk
  • Thomas Edison National Historic Site - 5 min drive
  • Pleasantdale Chateau - 6 min drive
  • Seton Hall University - 9 min drive

Getting around

  • Orange Station - 5 min drive
  • Orange Street Station - 8 min drive
  • Liberty Intl. Airport (EWR) - 17 min drive

Restaurants

  • McLoone's Boathouse — 8 min walk
  • Sweet Basil's Cafe — 4 min drive
  • Il Ripasso — 4 min drive
  • TGI Fridays — 4 min drive
  • SuzyQue's BBQ and Bar — 5 min drive

About this property

The Avenue Hotel

3-star hotel, walk to Turtle Back Zoo
A fitness center, a 24-hour business center, and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning. All 56 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts like pillowtop beds and premium bedding. Guests will also find refrigerators, free local calls, and hair dryers. Housekeeping is available once per stay.
The Avenue Hotel offers 56 air-conditioned accommodations with hair dryers and irons/ironing boards. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Orange hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Fitness center
  • Golfing

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (750 square feet)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per day
1 per room (up to 30 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Avenue Hotel West Orange
Avenue West Orange
Best Western Turtle Brook Hotel West Orange
Best Western West Orange
West Orange Best Western
Best Western Turtle Brook Inn
Turtle Brook Inn
The Avenue Hotel Hotel
The Avenue Hotel West Orange
The Avenue Hotel Hotel West Orange

Frequently asked questions

Overall score and ratings

2.8
Rating 5 - Excellent. 39 out of 312 reviews
5 - Excellent 13%
Rating 4 - Good. 60 out of 312 reviews
4 - Good 19%
Rating 3 - Okay. 82 out of 312 reviews
3 - Okay 26%
Rating 2 - Poor. 57 out of 312 reviews
2 - Poor 18%
Rating 1 - Terrible. 74 out of 312 reviews
1 - Terrible 24%

2.8/5

Cleanliness

3.3/5

Staff & service

2.7/5

Amenities

2.6/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The avenue hotel
Not so good
Stayed 1 night in Oct 2020

2/5 Poor

Disliked: Cleanliness, property conditions & facilities
SMH!!!
Rm215 door wouldn’t close properly (had to slam it shut) door was cracked open upon arrival to the room!!(smh) their was 3 used washcloths hanging in the bathroom(smh) had to use towel to wash!!! 😞
Stayed 1 night in Oct 2020

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Dirty, outdated, raggedy... thank god they are shutting down for good
Stayed 1 night in Oct 2020

1/5 Terrible

Stayed 3 nights in Oct 2020

2/5 Poor

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unacceptable in cleanliness
The shower curtain in the bathroom looked like never been clean. Shower head had grimy stuff where the water flows. The tub was chipped. Hole in the wall. Mold in the ice bucket. For a covid situation unacceptable. I thought we have evolved by now. I guess staff needs training. I would never stay here again. Going back to the Marriott
Stayed 1 night in Sep 2020