Ratings based on 2,753 Verified Reviews

4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from NJ

Hotel under construction

Posted Nov 18, 2017
They are doing construction on the hotel and they do not make the customer aware before booking the room.
Comment from Hotel Management
Nov 19, 2017 by Manager, Hotel Management
We appreciate the time you have taken to bring to our attention your feedback with regards to our room. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from India

Nice hotel close to Newark Airport

Posted Nov 15, 2017
Very Close to Newark airport, waking distance to the jersey outlet mall, Clean and specious suits, Could improve in the breakfast with more of vegan varieties.
Comment from Hotel Management
Nov 17, 2017 by Manager, Hotel Management
Thank you so much for sharing your review and giving us your honest comments. We appreciate your feedback regarding our breakfast. We do hope that you'll return to see how we are continuously making adjustment to improve and impress our guests by listening to constructive feeback and opinions.
2 out of 5
by A verified traveler

Wrong bed, bad bathroom

Posted Nov 15, 2017
Didn't get king bed I booked. No shampoo, only conditioner for shower. Bathtub floor stained. Soda machine didn't dispense a drink. Carpet stained. Would not recommend
Comment from Hotel Management
Nov 17, 2017 by Manager, Hotel Management
Our primary objective is to provide our guests with a memorable and enjoyable experience; so we thank you for sharing your feedback regarding your room and shower. We hope you'll return in the future to see how we continue to improve our Hotel and hospitality.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2017
The hotel was dated. The rooms needs some updates, but the staff was great and good for a short stay.
Comment from Hotel Management
Nov 14, 2017 by Manager, Hotel Management
Thank you for sharing this experience with us. We truly value you feedback with regards to our staff. We hope you'll return someday to see how we continue to grow thanks to valuable guest feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
Room was clean but needs updating. Weekly parking was a convenience.
Comment from Hotel Management
Nov 14, 2017 by Manager, Hotel Management
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our parking and room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado

One of the beds was very uncomfortable.

Posted Nov 13, 2017
One bed was very uncomfortable for both people. The people were nice. They were very helpful on our second visit.
Comment from Hotel Management
Nov 13, 2017 by Manager, Hotel Management
Thank you for your review and comments regarding our bed. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

OK hotel close to the airport

Posted Nov 8, 2017
OK experience but nothing exceptional to write home about.
Comment from Hotel Management
Nov 10, 2017 by Manager, Hotel Management
We strive to give every guest an enjoyable and memorable experience. Thank you for the comments regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
1 out of 5
by A verified traveler

Stay away.

Posted Nov 6, 2017
Curtains were old with the holes, bath tub had yellow rust and was pure nasty without drainage, sheets stunk. I normally try not to leave a bad review, but this was some kind of experience. I think motel 6 would be better especially for the price I paid
Comment from Hotel Management
Nov 8, 2017 by Manager, Hotel Management
Thank you for your review and comments regarding our price and tub. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Comfortable nights rest

Posted Nov 6, 2017
Only stayed one night. Check in was a breeze, staff friendly and got a great room that was very quiet. Loved the convenient shuttle to and from the airport and the fresh breakfast buffet for my busy schedule. The bed was very firm, but slept great. Thank you!
Comment from Hotel Management
Nov 7, 2017 by Manager, Hotel Management
Thank you for taking the time to share your comments regarding our staff and bed. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, easy to get to.

Posted Nov 4, 2017
Pros: We were only there for a few hours but everything seemed fine.
Great hotel, easy to locate, friendly staff. Room was clean and user friendly
Comment from Hotel Management
Nov 5, 2017 by Manager, Hotel Management
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!