Ratings based on 755 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Nice hotel close to a mall and restaurantsPosted Nov 20, 2017
I have stayed at this hotel twice and both times were very enjoyable the staff was very friendly and efficient, the room was clean, fresh and comfortable. It is also very close to a mall and restaurants.
for Everyoneby A verified traveler
Posted Nov 4, 2017
The stay was great but didn’t like that I had to pay for parking.
by A verified traveler from nj
The worst everPosted Oct 10, 2017
Worst experience I ever had for 200 + a night very low security at one point I felt my life was threatened after i was approached by a group of young men on hotel property looking for trouble a group of teenagers were highly intoxicated roaming the floors and the pool until 4 a.m. starting trouble with the guests a lot of guests was afraid and fearful security was nowhere to be found and after I spoke to the hotel managers and told him my concern all he said we don't control the crowd that gets checked in.... but you can easily control the underage drinking going on in your hotel by stopping it and providing extra security when needed I did not see one security at premises at the end nothing was done and the issue continued on until the morning at the end place was okay some of the staff were great but this incident really got me on edge the whole stay
by A verified traveler from Elizabeth
Nice RoomPosted Sep 24, 2017
I couldn't get a cott.... and no complementary breakfast.... the pool was filthy!!!!
for Everyoneby A verified traveler from Fort Myers, Florida
Great locationPosted Sep 17, 2017
This hotel is close to several restaurants and a large outlet mall hat you can walk to!
for Everyoneby A verified traveler from ohio
This is a very nice hotel close to the mall and eaPosted Sep 1, 2017
This is a great place to stay hotel staff was pleasant and kind. I only wish they had complimentary breakfast! This is a great place to stay hotel staff was pleasant and kind. I only wish they had complimentary breakfast! However it is close to the mall and restaurants.
for Everyoneby A verified traveler from AL
So NicePosted Aug 28, 2017
Cons: Don't change a thing.
Location: Great shopping!!!
Our room was so modern and up to date. The furniture was do different and had a great design. I liked the arrangement and comfort of our room.
by A verified traveler from New York
PARKING CHARGEPosted Aug 23, 2017
I would have given this a 5 star for it is a nice Hotel. However, beware of the $ 20 dollar parking charge that they will bill you for each night. Those are one of those small details Expedia does not let you know about until you check in. I was very upset at this as I was a Hotel Guest, not someone looking for parking my vehicle so I can hop on a plane at the nearby airport. It's $20 dollars per day according to Front Desk. I only stayed one night, so if you plan on staying more than one day, prepare for the surcharge. If you think you are going to park on the street and save 20 dollars, there is no parking available-so good luck. I wouldn't stay here again as there are other local Hotels in the area that don't charge for parking.
Customer ServicePosted Aug 16, 2017 on Hotels
The beds seemed like they were never changed. We asked what could Courtyard do to accommodate the unhealthy environment, the supervisor stated he would refund us 10 dollars.
by A verified traveler
Posted Aug 6, 2017 on Hotels