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关于纽堡 - 酒乡智选假日酒店 - IHG 旗下酒店的点评

2.5 out of 5
纽堡 - 酒乡智选假日酒店 - IHG 旗下酒店
501 Sitka Ave, Newberg, OR

点评

8.8

超赞

10 分 - 超赞。253 条好评，共有 453 条点评" "
8 分 - 还可以。134 条好评，共有 453 条点评" "
6 分 - 一般。31 条好评，共有 453 条点评" "
4 分 - 很差。22 条好评，共有 453 条点评" "
2 分 - 糟糕。13 条好评，共有 453 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Chelsea

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay for our children’s nearby sports activities!
2024 年 4 月入住 1 晚
Holiday Inn Express Team 于 2024 年 4 月 16 日 的回复
Thank you for the review!

8/10 还可以

Lynnette

团体旅客, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Convenient location. Advised that Expedia would have my receipt, Expedia states the hotel will have my receipt.
2024 年 4 月入住 1 晚
Holiday Inn Express Team 于 2024 年 4 月 16 日 的回复
Thank you for the review!

2/10 糟糕

Diana

与家人出行
I booked 2 queen beds as my adult son was with me . Special Olympics had an event and also booked 11 rooms so I understand the hotel was booked, Howe if I pick 2 queens on your site that’s what i should get. The hotel said they get to pick my room ! Not happy it was more expensive than I wanted to pay 235.00 however I wanted to be close to my disabled son. Next time I’ll skip Expedia and call the hotel
2024 年 3 月入住 1 晚
Holiday Inn Express Team 于 2024 年 3 月 17 日 的回复
I'm so sorry for the confusion that Expedia made for you. Please contact us directly on your next visit, We will personally ensure your stay with us is flawless.

10/10 超赞

Carolyn

与配偶出行
满意：住宿条件和设施，清洁度
Accessible, close to shops, restaurants, school
2024 年 3 月入住 2 晚
Holiday Inn Express Team 于 2024 年 3 月 17 日 的回复
Thank you for the review and for staying with us!

6/10 一般

doug

与配偶出行
满意：员工和服务
不满意：清洁度
Room we were give was a handicap room with a bad shower. Bathroom was not very clean. Floor was sticky
Holiday Inn Express Team 于 2024 年 3 月 17 日 的回复
Thank you for your review. I'm so sorry for the cleanliness concerns. I will be bringing this up with my Housekeeping team here.Sorry again for the inconvenience.

10/10 超赞

Barbrina

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect for George Fox parents!
2024 年 3 月入住 1 晚
Holiday Inn Express Team 于 2024 年 3 月 17 日 的回复
Thank you for the review and for staying with us!

8/10 还可以

Cynthia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good convenience and clean
2024 年 2 月入住 2 晚
Holiday Inn Express Team 于 2024 年 3 月 3 日 的回复
Thank you for the review and for staying with us!

8/10 还可以

Douglas

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚
Holiday Inn Express Team 于 2024 年 3 月 3 日 的回复
Thank you for the review and for staying with us!

8/10 还可以

Lisa

2024 年 2 月入住 2 晚
Holiday Inn Express Team 于 2024 年 4 月 16 日 的回复
Thank you for the review!

10/10 超赞

Melissa，Vancouver

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was just nice and quiet. It was close to everything. Nice rooms.
2024 年 2 月入住 2 晚
Holiday Inn Express Team 于 2024 年 2 月 13 日 的回复
Thank you for the review

2/10 糟糕

Kendra

2024 年 2 月入住 1 晚
Holiday Inn Express Team 于 2024 年 4 月 16 日 的回复
Thank you for the review. I'm so sorry your stay was not up to your expectations, Our team works hard to to provide an immaculate experience for our guests. I'm so sorry we fell short of your expectations.

8/10 还可以

Kathleen

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff is very friendly and helpful
Front Desk Staff 于 2024 年 1 月 21 日 的回复
Thank you, we hope come again soon.

10/10 超赞

Michael

满意：住宿条件和设施，员工和服务
2024 年 1 月入住 1 晚
Front Desk Staff 于 2024 年 1 月 21 日 的回复
Thank you please come again soon.

10/10 超赞

kasandra

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Front Desk Staff 于 2024 年 1 月 8 日 的回复
Hi Kasandra,Thank you for your response greatly appreciated. Have a great and safe day.Thank you

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施
Nice clean facility with a friendly staff.
Holiday Inn Express Team 于 2024 年 2 月 13 日 的回复
Thank you!

10/10 超赞

Jenna

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Front Desk Staff 于 2024 年 2 月 4 日 的回复
Thank you for your response. We hope you enjoyed your stay.

10/10 超赞

Mark

与家人出行
2023 年 12 月入住 1 晚
Holiday Inn Express Team 于 2024 年 1 月 3 日 的回复
Thank you for your review and staying with us.

10/10 超赞

Joanne

2023 年 12 月入住 1 晚
Holiday Inn Express Team 于 2024 年 1 月 3 日 的回复
Thank you for your review and staying with us.

10/10 超赞

Leta

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Beautiful
2023 年 12 月入住 1 晚
Holiday Inn Express Team 于 2024 年 1 月 3 日 的回复
Thank you for your review and staying with us.

10/10 超赞

Curt

满意：清洁度、员工和服务、住宿条件和设施
Front Desk Staff 于 2024 年 2 月 7 日 的回复
Hello, Thank you for staying with us and we appreciate your response. Thank you

10/10 超赞

Lisa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Holiday Inn Express Team 于 2024 年 1 月 3 日 的回复
Thank you for your review and staying with us.

10/10 超赞

Kristi

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything
2023 年 11 月入住 1 晚
Holiday Inn Express Team 于 2023 年 12 月 4 日 的回复
Thank you for your review and for staying with us!

10/10 超赞

Charles

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
Holiday Inn Express Team 于 2023 年 11 月 20 日 的回复
Thank you for your review and for staying with us!

10/10 超赞

Court

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Will stay here again when visiting my student athlete at George Fox University!!
2023 年 11 月入住 3 晚
Holiday Inn Express Team 于 2023 年 11 月 20 日 的回复
Thank you for your review and for staying with us!

10/10 超赞

DDExp

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
One of the best interior design renos I've seen in post-pandemic years. Efficient room design. Great staff. Really good "hotel" breakfast. Lots of hot and cold choices. Only downside is that the heater sounds like a plane taking off and the fridge is loud - so just bring your earplugs and it will be the perfect hotel stay. Definitely recommended.
2023 年 11 月入住 1 晚
Holiday Inn Express Team 于 2023 年 11 月 20 日 的回复
Thank you for your review and for staying with us! I've fixed that particular room with the sound from the PTAC. Thank you for bringing it to my attention!

8/10 还可以

Douglas

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nothing else
2023 年 10 月入住 3 晚
Holiday Inn Express Team 于 2023 年 10 月 31 日 的回复
Thanks for your review and for staying with us!

10/10 超赞

Jeshua，el marques

2023 年 10 月入住 7 晚
Holiday Inn Express Team 于 2023 年 11 月 20 日 的回复
Thank you for your review and for staying with us!

4/10 很差

Michele

2023 年 10 月入住 2 晚
Holiday Inn Express Team 于 2023 年 10 月 16 日 的回复
Thank you for your review. I'm so sorry that your stay with us was anything but perfect. I will share this review with the team so we can learn from it.

10/10 超赞

Maria

2023 年 9 月入住 1 晚
Holiday Inn Express Team 于 2023 年 10 月 16 日 的回复
Thank you for your review and for staying with us!

10/10 超赞

Aimee

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and quiet
2023 年 9 月入住 1 晚
Holiday Inn Express Team 于 2023 年 10 月 16 日 的回复
Thank you for your review and for staying with us!

10/10 超赞

Dinah，Diamondhead

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Good bed. Clean.
2023 年 9 月入住 1 晚
Holiday Inn Express Team 于 2023 年 9 月 13 日 的回复
Thanks for the review and for staying with us!

6/10 一般

Heidi

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
不满意：清洁度
Stayed only one night. We enjoyed everything about this property except for one item. The bathroom was not properly cleaned. The shower walls were covered in long black hairs. This made us question the cleanliness of the entire room. It was late, so I just took care of it myself. Staff at check in/out were friendly and helpful. Breakfast was fine. Coffee was good. Nice location.
2023 年 8 月入住 1 晚
Holiday Inn Express Team 于 2023 年 9 月 9 日 的回复
Thank you for your review, I'm so sorry for the cleanliness concerns! I will be bringing this to the attention of the housekeeping team!

8/10 还可以

真实旅客

满意：员工和服务
不满意：清洁度
Not the best.
Hotel was fine. There was hair in our bathtub and small flying bugs in our room.
2023 年 8 月入住 1 晚
Holiday Inn Express Team 于 2023 年 9 月 9 日 的回复
Thank you for your review. Im so sorry about the hair! I will be bringing this to the attention of the housekeeping team!

4/10 很差

Martin

满意：清洁度
不满意：住宿条件和设施，员工和服务
The location is good, but the building and service were a disappointment. Noisy neighbors above, uncaring check in staff, uncomfortable chair in room. Don't stay here unless you need the location.
2023 年 8 月入住 7 晚
Holiday Inn Express Team 于 2023 年 9 月 9 日 的回复
Thank you for your review. I'm so sorry for the lack of empathy from our staff regarding your noisy neighbors. This is definitely not typical of what guests say about our team here. Regardless, I will bring it to the attention of the staff at the desk.

10/10 超赞

Sara

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service, excellent stay, every time.
2023 年 8 月入住 1 晚
Holiday Inn Express Team 于 2023 年 8 月 29 日 的回复
Thanks for the great review!

10/10 超赞

Danny

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Check in & check out was easy. Our room was nice and clean. Beds are very comfortable. Like that they give you a microwave, refrigerator, coffee maker, and safe in your room. Will definitely be staying here again.
2023 年 8 月入住 1 晚
Holiday Inn Express Team 于 2023 年 8 月 29 日 的回复
Thank you for the great review! We look forward to hosting you in the future!

10/10 超赞

Cara

满意：住宿条件和设施，员工和服务
2023 年 8 月入住 1 晚
Holiday Inn Express Team 于 2023 年 8 月 29 日 的回复
Thank you for staying with us!

10/10 超赞

Darren

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had a nice experience staying here. Whoever is in charge of cooking breakfast did a good job. It was clean around the food and dining area. This is the hotel I will use when I am in town. Thank you for providing a good service.
2023 年 8 月入住 3 晚
Holiday Inn Express Team 于 2023 年 8 月 16 日 的回复
Thanks for the review! See you next time!

10/10 超赞

Kimberley

满意：客房舒适度，员工和服务
不满意：清洁度
We were so greatful to get here at 1130 pm! Check in was good. Shower curtain has a stain on it, really hoping its chocolate! Seems to be a good location, winery 15 minutes away
2023 年 8 月入住 1 晚
Holiday Inn Express Team 于 2023 年 8 月 16 日 的回复
Thank you for the review. Sorry abou the cleanliness concern!

8/10 还可以

Jessica

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was clean and the bed was comfortable. I liked the Dove products that were there in the shower and sink area.
2023 年 8 月入住 1 晚
Holiday Inn Express Team 于 2023 年 8 月 16 日 的回复
Thank you for the review!

10/10 超赞

Dana

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚
Holiday Inn Express Team 于 2023 年 8 月 16 日 的回复
Thanks for the review and for staying with us!

10/10 超赞

Meina

2023 年 7 月入住 1 晚
Holiday Inn Express Team 于 2023 年 8 月 16 日 的回复
Thank you for the review!

10/10 超赞

Jason

满意：清洁度、员工和服务、住宿条件和设施
Very clean. Disappointing that the hot tub was closed.
2023 年 7 月入住 2 晚
Holiday Inn Express Newberg Wine Country 于 2023 年 7 月 12 日 的回复
Thank you for the review! Sorry about the hot tub! We've got it up and running now for your next stay with us!

8/10 还可以

Nathan

2023 年 6 月入住 2 晚
Holiday Inn Express Team 于 2023 年 8 月 16 日 的回复
Thanks for the review and for staying with us!

8/10 还可以

Nora

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room was clean. The bed was very comfortable and relaxing. Staff was very friendly and helpful. Breakfast was great. My only complain was that the body wash and lotion wasnt refilled before we checked in and we had a brief internet interuption which was fixed as soon as we made complaints. Overall, it was a great stay and we will definitely stay here again.
2023 年 6 月入住 2 晚
Holiday Inn Express Team 于 2023 年 7 月 5 日 的回复
Thank you for your review and for staying with us!

10/10 超赞

Lincoln

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Pretty good
2023 年 6 月入住 1 晚
Holiday Inn Express Newberg Wine Country 于 2023 年 7 月 5 日 的回复
Thank you for your review!

10/10 超赞

Allen

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
clean and nearby to wine country
2023 年 6 月入住 1 晚
Holiday Inn Express Team 于 2023 年 7 月 5 日 的回复
Thanks for the review!

10/10 超赞

Paul

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Honestly My stay was short and sweet I arrived in the evening the lady at the desk was amazing and helpful. This place felt clean. Had dinner at the restaurant on site great service and meal. My room was very clean and smelled clean breakfast was amazing Great stay would do it again
2023 年 6 月入住 1 晚
Holiday Inn Express Newberg Wine Country 于 2023 年 6 月 28 日 的回复
Thank you for your review and for staying with us!

8/10 还可以

Elisha

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great stay. People were very noisy at the hotel/shouting at odd hours of the night. Previous guest set an alarm alto go off at 12:30am and it did/we couldn’t figure out how to turn it off in the middle of the night
2023 年 6 月入住 2 晚
Holiday Inn Express Team 于 2023 年 6 月 28 日 的回复
Thank you for your review. I'm so sorry about the alarm clock, I'll have the housekeeping team be more diligent about checking those.

10/10 超赞

Mike

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Definitely stay again
2023 年 6 月入住 1 晚
Holiday Inn Express Team 于 2023 年 6 月 25 日 的回复
Thank you for your review and for staying with us!