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Reviews of Hampton Inn Newberry-Opera House

2.5 out of 5
Hampton Inn Newberry-Opera House
1201 Nance St, Newberry, SC

Reviews

8.8

Excellent

Rating 10 - Excellent. 361 out of 616 reviews" "
Rating 8 - Good. 168 out of 616 reviews" "
Rating 6 - Okay. 60 out of 616 reviews" "
Rating 4 - Poor. 16 out of 616 reviews" "
Rating 2 - Terrible. 11 out of 616 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. Right near the college.
Stayed 1 night in Apr 2024

10/10 Excellent

Doris, Cayce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. The staff is so friendly and the breakfast was delicious.
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 1 night in Jan 2024

4/10 Poor

gary

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Good things,very good. Bad things, very, very bad
it was very clean and bed was comfortable, HOWEVER, train coming by three times throughout the night blaring its horn was an added feature i wasn't prepared for. black out shades serve no purpose if there are stops that keep them from closing more than half way. couch and companion chair were very uncomfortable to sit on. water pressure for shower created only a bit more than a drizzle. friday "hot" breakfast items were cold and rubbery (8am). auto waffle maker pointless if not turned on and no batter available. coffee in lobby by check-in counter was outstanding, though.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Dwight

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
The HVAC Unit was loud and the toilet ran all night. Customer service was excellent at checkin.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe , and great price for what you get . Rooms very, nice and clean. Complimentary breakfast was very good and a lot of choices.
Stayed 1 night in Dec 2023

8/10 Good

Sid

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Newberry Experience
As always, our stay at the Newberry Hampton Inn was perfect. Pleasant and polite check in and wonderful breakfast. We will ALWAYS stay here when in Newberry!
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!!!

6/10 Okay

Rachel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beautiful historic building now as a hotel in a great location if you are visiting Newberry SC. Staff was very friendly. The rooms themselves are very beat up though, and considering how full the parking lot was I would think Hilton could invest in cleaning it up a little. Wall mounted nightstand was half off the wall, peeling wall paper and stains in the bathroom, tub was scratched up a lot, drawers wobbled in the bathroom, toilet was very particular to get it to flush all the way, etc. Nothing worth calling maintenance over/asking for a better room, but the room could use some TLC.
Stayed 4 nights in Dec 2023

8/10 Good

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N:A
Stayed 1 night in Dec 2023

10/10 Excellent

alison, Monmouth Junction

Liked: Cleanliness, staff & service, property conditions & facilities
5 star customer service
Stayed 2 nights in Nov 2023

10/10 Excellent

Neal, Greenville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was atypical Hampton Inn , very convenient to the Opera House across the street where I was going !
Stayed 2 nights in Nov 2023

2/10 Terrible

Brian, Murfreesboro

Traveled with group, Business traveler
Disliked: Staff & service
When I arrived at 9:30 am the front desk clerk (Lesley) was on a personal phone call. I had to wait until she had "time" for me. When I explained I needed a room for a driver who was required by OSHA to get min 8 hrs and asked if she had our room available she pointed to the sign "Check in at 3.pm". I asked if 1 room was open. She pointed again. I asked her if she could.let me know as soon as one was available and she balked and said "our cleaning staff doesnt cone in until 10 am (30 minutes later). I said I would be back. I teturned at 11 am and she was again on a personal.call. I spotted maids cleaning roomss on the 1st floor down from the lobby and walked down to ask when one would be available and was told they had 3 ready. She walked ke to the front desk where Lesley angrily alfinnaly gave me a room. I will NEVER stay there again!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close
Stayed 1 night in Nov 2023

6/10 Okay

Miguel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Guite
Stayed 1 night in Nov 2023

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly staff, Breakfast had good selection. Quiet location.
Stayed 1 night in Nov 2023

2/10 Terrible

Cynthia

Traveled with family
Disliked: Staff & service
This was the worst experience of all our years of travel! Never have we been robbed in a hotel room while we were out. We have stayed outside of the US and it never happened to us there. There was no safe in the room. Also the cameras hit every room but 3 on each floor. Guess which room we were in? You guessed it! The hotel has done NOTHING to try and compensate us for the almost $5000 worth of electronics and other items that were stolen. NOT HAPPY!!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bathroom was very clean. The only thing that could have been better was the room had a musty smell that reminded me of locker room. But it wasn’t so bad as to pose a problem.
Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not give me a late check out
Stayed 1 night in Oct 2023

8/10 Good

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to opera house
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Alison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Great location! Could easily walk to some great places. Staff was very friendly. Awesome breakfast! Definitely recommend for anyone staying in Newberry!
Stayed 2 nights in Oct 2023

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Old part of town has lovely old commercial buildings but fascinating old private homes saved during the civil.
Stayed 3 nights in Oct 2023

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. There was a little area just behind that looked a little sketchy, but there were no issues.
Stayed 2 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
We really like this Hampton Inn next to the Newberry Opera House. What a great location and a perfect weekend for the Oktoberfest!! The only issue we had was that we booked a room with a king size bed but were given a room with two queen beds. The front counter said they were full and could not change our room. She was very polite and said she would reach out to management about a possible discount in the future. We will see about any compensation during checkout.
Stayed 1 night in Oct 2023

10/10 Excellent

Rosanne

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Patricia

Stayed 1 night in Sep 2023

10/10 Excellent

Neva

Stayed 1 night in Sep 2023

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older Hampton but a great location for seeing the Newberry Oprea House
Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Staff was very kind and courteous and very willing to ensure our stay was as pleasant as could be.
Stayed 2 nights in Sep 2023

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ron H

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique building for a Hampton Inn ......loved it.........
Stayed 1 night in Aug 2023

10/10 Excellent

Clayton

Liked: Amenities
Great stay. This is serious knit picking, but the bed comforter was scratchy. Their water fountain was not working. The pool was closed because of the storm the day before. I’m sure some kind of PH imbalance or something. No big deal. I critique everything, so just trying to be real. Would I book there again…absolutely.
Stayed 1 night in Aug 2023

6/10 Okay

Cary

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Overall an average stay. My room smelt like someone had spilt alcohol in the carpet and their was a lot of hair in the shower.
Stayed 1 night in Aug 2023

10/10 Excellent

Riley, Torrance

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Close to downtown and the opera house
Stayed 2 nights in Jul 2023

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Calvin

Traveled with group
Stayed 1 night in Jul 2023

8/10 Good

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Beverly Irene

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The flooring in our bathroom had spaces between the planks and some pieces were missing Worse than that when we took a shower, the water flooded the bathrooom floor be cause the floor was in stalled incorrectly. The floor in the shower should have been lower so the water wouldn't have run out all over the bathroom. We were fortunate that we didn't slip and fall.
Stayed 1 night in Jul 2023

10/10 Excellent

Matthew

Stayed 1 night in Jun 2023

8/10 Good

James

Traveled with family
Liked: Property conditions & facilities, room comfort
Good choice for the area
The stay was great. Nice and quiet. Hotel seemed a bit on the dirty side. Trash was in elevator lobbies practically all night and seen the next morning. Front desk staff was ok. Not very interested in their jobs at that moment of check in. No big deal.
Stayed 1 night in Jun 2023

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service
The building was beautiful and the breakfast options were very good. The bed was comfortable. However, all hallway areas and our room smelled like cigarette smoke. Also, the room was damp whether we set the temperature cooler or warmer. We would stay here again but would like it more if the odor and dampness was corrected.
Stayed 3 nights in Jun 2023