Ratings based on 49 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
64% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

nicer hotel but unpleasant/inhospitable service

Posted Jul 15, 2016
Pros: clean room and comfy beds hotel is nicer than most in the area w/amenities like the pool and outdoor space Cons (including a deal breaker for me): - unpleasant check in and check out processes - late check in by 45 mins as rooms weren't cleaned yet. there was a queue - a first for me. Not only that but they did not address it in an organized/clear way, not did they try to compensate for it (like give out a free water or breakfast voucher). They did say sorry. - hotel charged me 2x, even though I told them at checkout that I paid Expedia already (they said don't worry it will not be charged) despite all that, the actual dealbreaker for me--rude/curtness/inhospitable/un accommodating attitude by supervisor at the front desk (and she wasn't even the one handling my checkout) - she kept interrupting and pointing (in between her phone call!) to rebut everything I was asking the guy helping me - very bizarre behavior and really inappropriate at a hotel desk. I also asked for a bottle of water and the guy (apologetically) said no they can't provide it beyond the free 1 bottle in the room BUT again the supervisor interrupted again to make sure I understood the no free water policy. Again, totally unnecessary and rude. And I'm pretty sure after a late check in, a little free bottle of water is the LEAST the hotel can do. To me, it's not worth coming back - no one wants an unnecessarily unpleasant experience/attitude for paying more and doing nothing wrong but be patient.
5 out of 5
by A verified traveler from ny

Nice, very clean

Posted Jun 6, 2016
Nice hotel, very clean with friendly staff and nice pool.Great little bar and café also
2 out of 5
by Nick

This traveler left a rating score only Posted Apr 22, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 15, 2016 on Hotels
5 out of 5
by A verified traveler

Huge improvements over the last years.

Posted Apr 14, 2016
Pros: The location is particularly convenient for us. Now, it is a nice Hotel also.
Cons: The dining room. Eating fast food at their level of price is a bit exaggerated.
Location: Nothing to say about this.
Very quiet and practical place to stop for us. Large parking for our motorhome.
5 out of 5
by CHRISTINE from Oneonta NY

Airport stay, park and fly hotel

Posted Apr 9, 2016 on Hotels
All was very good but Ai report shuttle really available for early or late flight.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 30, 2016 on Hotels
4 out of 5
by A verified traveler from Maryland

Nice hotel

Posted Mar 26, 2016
Great weekend stay. Friendly staff, comfy and cozy room/bed!
5 out of 5
by A verified traveler

Excellent stay!

Posted Mar 23, 2016 on Hotels
Very well organized and well run hotel. Friendly and professional staff. Room was huge! Bed was super comfortable. No complaints at all!
5 out of 5
by A verified traveler from Long Island, NY

Newly Renovated

Posted Mar 18, 2016
Pros: Everything was recently remodeled.
Cons: The ice machine in the hall had not yet been hooked up.
Location: We were there for a conference at the Newburgh Hotel and Conference Center. The Conference Center was FILTHY & they had gunshots at 2am at the hotel!
The hotel was renovated in Aug 2015. Our stay in March 2016 was great. Rooms were clean, bathroom had been renovated, staff was friendly, good food at the café, and it was very, very quiet. In this price range for the area...this was the best place in town.