Suitable place to stay
Posted Mar 14, 2017
Suitable to stay, the staff were friendly and helpful. The only disappointment was arriving to a dirty microwave that had been filled with the previous persons half eaten takeaway which stunk out the room and left over rubbish on the bench.
We advised on arrival and we were told that someone would be out in the morning and told to throw out the rubbish in our bin ourselves. We ducked out for half an hour when we received another call which raised further concerns when the accommodation staff member had helped himself into the room without our permission or knowledge until he asked if there were any other concerns we wished to raise as he was inside our room rummaging through items asking if it was ours or left over. This was unacceptable from our point of view and we would have preferred it if we were notified and inside the room with the person at the time.
The cleaning was a huge let down as we also found a chunk of glass on the floor which we just missed stepping on having no shoes on. The room was not cleaned each day and we had stayed 2 nights. It was later advised that we needed to return our initial two towels before receiving a fresh clean pair - which was not convenient for us at the time due to a rushed schedule.