Ratings based on 214 Verified Reviews

3.9 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

We will come here again!

Posted Dec 31, 2016 on Hotels
Lovely breakfast. Friendly efficient helpful staff
4 out of 5
by A verified traveler

Convenient to motorways

Posted Dec 11, 2016 on Hotels
Clean and tidy but very noisy.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Convenient to motorway and porcelain shops

Posted Dec 10, 2016
Location: All the porcelain and pottery shops in the vicinity .
Extremely courteous staff . Top notch breakfast . Very convenient to Jct 15 of the M6 .
3 out of 5
by A verified traveler

Well located for the M5

Posted Oct 17, 2016 on Hotels
Polite and helpful receptionist. Ok for overnight stay.
3 out of 5
by A verified traveler

Needs upgrading/ repainting

Posted Oct 10, 2016 on Hotels
This hotel needs an upgrading on their rooms, stayed in Executive suite, and was too small to be called as such compare to other hotels such as Novotel Executive Suite and etc....on the positive note the hotel staffs are very helpful and able to assist me promptly.
3 out of 5
Recommended
for Everyone
by A verified traveler

Some problems

Posted Sep 20, 2016
Nice hotel. Friendly staff. In our room we had go to reception to sort out the wi-fi. Tv didn't work. Guy came to look at it. Said he would be back. This was 10.30pm. Didn't return, so stayed up later than planned waiting. Breakfast very good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Everything available including meals etc.

Posted Aug 18, 2016
Pros: Central to area and good location
Cons: NA
Location: Trentham Estate and potteries good places to visit
No problems with this hotel, friendly staff and good service
4 out of 5
by Samuel from Motherwell

Rooms too small

Posted Aug 15, 2016 on Hotels
Room was too small for what we paid eg no drawers gor storage and wifi was patchy and only available in lounge. Room was air conditioned which is always a plus and hotel located very close to M6 so easy to access
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 2, 2016 on Hotels
3 out of 5
by A verified traveler

Alright but not a worldy

Posted Jul 1, 2016 on Hotels
Everything was fine other than WiFi being a bit rubbish and price of drinks were that of a Hilton not a budget hotel