Ok for 1 night but wouldn't use again
Posted Oct 12, 2016
Only really good thing was the bed, really comfy. The bathroom was very dated and tired. We had a meal in the restaurant on the evening of our stay - starters were very good but main was terrible. Rib eye steak was completely cold, waiter took it back to kitchen and came back after a few minutes saying the steak had been reheated but the veg had been replaced. The steak should have been medium rare but was so dry it was like leather and inedible. The person on the next table refused to eat his meal of greek salad and fried chicken because he said the chicken was raw! The cost of our steak (21.95!!!) was taken of the bill but we would have preferred a good meal than a reduced bill. Breakfast the next morning was OK, plenty to choose from but the bacon and hash browns were cold and we felt that we were an inconvenience to the lady who was clearing the tables. The other staff we met were pleasant and polite. It cost us 106.00 for bed and breakfast which was very expensive considering the disappointing room and some of the breakfast being cold. Would not use the hotel again.
Comment from Hotel Management
Oct 13, 2016 by Hotel Team, Hotel Management
Thank you for your feedback, we value all guest feedback as this allows our relevant managers to address these situations, and ensure that these do not occur again within there departments. We are sorry that you will not use us again , but we do hope that you will change your mind.