Ratings based on 309 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Japan

Near town center , convenient.

Posted Mar 31, 2016
Pros: Convenient to Town Centre without being in Town Centre
Cons: Room cleaner could avoid drain smells by adding top up of water into cleaning routine !!
Location: Newcastle is a very vibrant town with many good bars & restaurants however very close to hotel (5mins walk) there are also many good restaurants.
Enjoyed stay at this hotel , rooms quite small and slight smell from bathroom drains which we fixed by pouring water into bathroom floor drain to provide water seal !! Breakfasts very good but not included in Expedia Rate .
4 out of 5
by A verified traveler from WF3 1EF

Great hotel, good facilities and convenient locati

Posted Mar 8, 2016
Great experience apart from the bedding producing a rash on side of face that slept on pillow on both myself and daughter, assuming it must be the washing detergent used. Other than that everything else was great.
5 out of 5
by A verified traveler

Posted Feb 8, 2016
Alles prima. War das zweite mal war da und werde beim nächsten mal wieder dort buchen.
4 out of 5
by Frances

This traveler left a rating score only Posted Jan 18, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Jan 16, 2016 on Hotels
Very attentive and helpful staff Extremely impressed Would definitely return Great value for money Perfect location
4 out of 5
by Michael

This traveler left a rating score only Posted Jan 10, 2016 on Hotels
4 out of 5
by Tammy

This traveler left a rating score only Posted Jan 5, 2016 on Hotels
3 out of 5
by A verified traveler

Not so good

Posted Jan 3, 2016 on Hotels
Not as good as last stay here - lack of attention to detail and staff shortage made for some annoyance, eg no food available until 2pm as there was no chef to make a sandwich at lunchtime.
5 out of 5
by A verified traveler

Anbefales!

Posted Jan 1, 2016 on Hotels
Positivt: - Fint og rent! - Hyggelig og hjelpsomt personale - God frokost - Kort vei til Metro (5 min å gå), tar ca 20 min å gå inn til sentrum - God seng - Vi hadde badekar på rommet - TV med flere kanaler Negativt: - Wifi var ubrukelig, men man har muligheten til å oppgradere for en liten sum - Kaldt på baderomsgulvet - Middagen var ikke noe å skryte av
3 out of 5
by Jeffrey from Edinburgh

Well placed, service a bit underpar

Posted Dec 31, 2015 on Hotels
Pretty good stay, but noist fans outside bedroom window were annoying. Free parking, close to Metro so avoided crazy parking charges in Newcastle. No service on our last day so had to go out for a sandwich - a surprise in a big hotel like this. Breakfast was good, but very few servers so ended up with tableful of dirty dishes in front of us.