Ratings based on 242 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Peak District

Comfortable hotel close to the city

Posted Aug 29, 2015
Pros: Convenient location, well appointed with on site parking and a good restaurant.
Cons: The hotel is situated on a busy road, so request a room at the back if traffic noise is an issue.
Location: Close to Newcastle upon Tyne on the main Coast Road. Jesmond Dene well worth a visit. Also easy access to the coast - e.g. Tynemouth and Whitley Bay.
This hotel made a great base for us whilst visiting relatives in the area. It was very close to Newcastle upon Tyne and easy to access from the Coast Road. The rooms were clean, comfortable and well appointed. The in-house restaurant (Fratellos) was convenient and spacious with a relaxing ambience. The menu was varied, the food delicious and good value for money. The restaurant and hotel staff were attentive, courteous and helpful, all of which made for a very enjoyable stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Newcastle hotel

Posted Aug 21, 2015
Pros: The convenient location with parking.
Cons: Light through the glass bathroom door is very bad in the night. You need a "blue light" in the bathroom for night visits! Restaurant service was poor.
Location: The university and its museums are just a few minutes walk away. The town centre, shops, and the quayside are all easily reached on foot or by metro.
This was a very convenient location for us and just a couple of minutes from Jesmond metro station.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

Resonable Price ,Good Location , Friendly Staff

Posted Aug 9, 2015
Reasonable Price in comparison to other similar hotels. Good location just 10min walk to city centre . Friendly staff , warm welcome,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 27, 2015
This hotel is very clean and quite new. The bar and restaurant were good value for money. Close to Jesmond and Newcastle city centre
4 out of 5
Recommended
for Families
by A verified traveler

Traffic problems

Posted Jul 4, 2015
Pros: The staff it was never a problem to help you
Location: You can walk to the town center in 10mins
Every day traffic jam on the road outside the hotel morning and afternoon very difficult to get out of the hotel in your car
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel. Highly recommended.

Posted Jul 2, 2015
Excellent hotel. Very friendly staff. Room was very clean and very comfortable. Air con was a much needed luxury in the current heat!
4 out of 5
Recommended
for Couples
by A verified traveler

Good overall

Posted May 29, 2015 on Hotels
Good breakfast and good value when bought beforehand Bed was sinking in the middle - unusual fault for a good hotel Parking is a little difficult Overall good value Friendly staff
5 out of 5
Recommended
for Business Travelers
by Bryan from Glasgow

Great hotel...even better food!

Posted May 27, 2015 on Hotels
Have stayed here frequently for business. Hotel and accomodation is fantastic value for money. Restaurant food is some of the nicest if not best hotel food I have had. Although didn't have as good a meal in the bar..even though it's the same kitchen. Excellent stay overall would recommend.
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted May 25, 2015 on Hotels
4 out of 5
Recommended
for Couples
by Richard from Calgary, Alberta, Canada

Excellent hotel for the money

Posted May 21, 2015 on Hotels
Very clean. Very up to date and very good service. The only issue we had was getting a queen bed with a bath. We could have a double with a bath or a queen with a shower, but if that's the worst thing I can come up with, I think the hotel still ranks a solid 4.