Ratings based on 71 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Kent

Peaceful and relaxing base so close to Newcastle

Posted Mar 10, 2017
Pros: Location.Beautiful building.Great service.
Cons: Lighting in bedroom,Bedside wall lights inadequate.Difficult to ready.Many lights provided but overall did not provide sufficient light to read by.
Location: Lovely residential area of Jesmond to explore.The dene itself is a relaxing walk beside waterfalls and the river.Peaceful with birds singing .
Lovely setting in the dene.Initally felt rather remote but soon realised ease of connection with metro.Beautifully restored hotel full of country house charm.Bedroom although a little on the small side was very comfortable with every facility you could wish for.Bathroom was large and excellent.Staff were so friendly and helpful and were a happy team.Bar food was great and good value.A thoroughly enjoyable experience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 20, 2017 on Hotels
5 out of 5
by Michael

Fabulous

Posted Jan 27, 2017 on Hotels
An excellent place to stay with well appointed and comfortable rooms. The restaurant was a little pricey but the bar menu offers a more reasonable offering.
4 out of 5
by Abigail

This traveler left a rating score only Posted Jan 22, 2017 on Hotels
3 out of 5
by A verified traveler

Great food.

Posted Dec 11, 2016 on Hotels
Room needs updating; completed comment card and received adequate compensation. We await further action before revisiting, and remain in contact with the hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 2, 2016 on Hotels
5 out of 5
by A verified traveler

Always Good

Posted Nov 25, 2016 on Hotels
Always good
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 20, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 8, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Good position at top of Jesmond.

Posted Oct 4, 2016
Lovely characterful hotel . Delicious evening meal in the restaurant. Bar and serving staff were extremely good. love the White Company toiletries in the bathroom.