5 STAR LOCATION & 5 STAR STAFF
Posted Oct 3, 2016
Outstanding location right on Seaburn seafront, perfect for walks on the beach. The hotel staff are wonderful, very helpful, nothing is too much trouble at any time of the day or night. The Buffet Breakfast is delicious and well worth visiting.
I use hotels worldwide as a regular part of my job (Marriott chain included). The Sunderland Marriott rates very highly on my list of best hotels in terms of comfort, helpful staff and location. We have stayed with Sunderland Marriott many times and will continue to do so.
Only two complaints....
1 No fridge in the rooms. (BIG negative during long stays).
2. PARKING. Parking is limited, but adequate (generally). HOWEVER....casual visitors to the hotel (for coffee or evening functions etc) are able to use the limited parking spaces, and anyone who knows the code for the exit barriers can easily get in and out. Paying hotel residents get no priority and often find that the car park is full. If there is an event on Seaburn sea front then forget finding a parking spot anywhere within a three mile radius of the hotel!!!
Comment from Hotel Management
Oct 6, 2016 by Liz, Hotel Management
We really appreciate you taking the time to write your review and I am delighted you enjoyed the beautiful location of the hotel, overlooking the sandy beaches at Seaburn and the North Sea. Your kind comments have been shared with the team. We don't have a fridge service in our bedrooms but we are happy to refrigerate items, e.g. medicines, in our main kitchen fridges. Thank you again for your valuable feedback and we hope to see you again soon.
Liz, Executive Office