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“Nothing outstanding or impressive except for the kind manager.”

“I paid extra for a bigger room, but the receptionist gave me a small standard one. When I demanded a refund, he rudely refused and said they don’t do refunds. He was extremely rude and unhelpful. Only after I made a scene did he finally give me the upgraded room — which didn’t even have a fridge, although it was supposed to. Terrible service!”

“The service was excellent, especially the handsome man in charge of the front desk”

“I wish the Continental breakfast has a couple of hot breakfast items.”

“Very helpful and kind staff.”

“Bed did not have sheets on it. Shower was dirty and moldy.”