Exterior

Reviews of ibis London Barking

2 out of 5
ibis London Barking
Highbridge Road, Essex, Barking, England

Reviews

7.6

Good

Rating 10 - Excellent. 205 out of 671 reviews" "
Rating 8 - Good. 261 out of 671 reviews" "
Rating 6 - Okay. 113 out of 671 reviews" "
Rating 4 - Poor. 37 out of 671 reviews" "
Rating 2 - Terrible. 55 out of 671 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

mohsin

Stayed 3 nights in Feb 2024
Response from Jordi PENA - General Manager on Mar 23, 2024
Thank you for sharing a review. Your feedback is very appreciated. Best Regards

10/10 Excellent

Paul

Response from Jordi PENA - General Manager on Jan 22, 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Adenike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There service is good
Stayed 1 night in Jan 2024
Response from Jordi PENA - General Manager on Jan 22, 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Dajean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jordi PENA - General Manager on Jan 22, 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Adil

Stayed 1 night in Dec 2023
Response from Jordi PENA - General Manager on Jan 22, 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

2/10 Terrible

Ugur

Stayed 1 night in Dec 2023
Response from Jordi PENA - General Manager on Jan 22, 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place
Stayed 1 night in Dec 2023
Response from Jordi PENA - General Manager on Jan 22, 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good experience with my family. Highly recommended.
Stayed 2 nights in Dec 2023
Response from Jordi PENA - General Manager on Jan 22, 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Jordi PENA - General Manager on Jan 22, 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

8/10 Good

Gareth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an average hotel
I stayed as a stop over during a business trip . nice basic hotel . parking was chargeable though
Stayed 1 night in Oct 2023
Response from Jordi PENA - General Manager on Jan 22, 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Useful location allbeit walk to tube can feel edgy but had no issues at all when we did. No decaf coffee in restaurant but in room did not make sense. Will book again however
Stayed 3 nights in Nov 2023
Response from Jordi PENA - General Manager on Jan 22, 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

4/10 Poor

Velislava

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jordi PENA - General Manager on Dec 4, 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Good room and food
Stayed 2 nights in Nov 2023
Response from Jordi PENA - General Manager on Dec 4, 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards,

10/10 Excellent

Paramjit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Nov 2023
Response from Jordi PENA - General Manager on Dec 4, 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice settings, room was clean and good amount of space.
Stayed 5 nights in Nov 2023
Response from Jordi PENA - General Manager on Dec 4, 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Gbemileke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely and amazing
Stayed 4 nights in Nov 2023
Response from Jordi PENA - General Manager on Dec 4, 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Grant

Stayed 1 night in Nov 2023
Response from Jordi PENA - General Manager on Jan 22, 2024
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

10/10 Excellent

Ermir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Jordi PENA - General Manager on Nov 22, 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated and we look forward to your next stay. Best Regards

2/10 Terrible

CHRISTINA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jordi PENA - General Manager on Nov 22, 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated and we look forward to your next stay. Best Regards

6/10 Okay

Chukwuma

Cleaning is below average
Stayed 3 nights in Nov 2023
Response from Jordi PENA - General Manager on Nov 6, 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
It seemed centrally located and walking to stores and pubs was fairly easy.
Stayed 3 nights in Nov 2023
Response from Jordi PENA - General Manager on Nov 6, 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards

8/10 Good

M

Stayed 1 night in Oct 2023
Response from Jordi PENA - General Manager on Nov 6, 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated.

10/10 Excellent

RICHARD

Stayed 2 nights in Oct 2023
Response from Jordi PENA - General Manager on Nov 1, 2023
Thanks for sharing a wonderful review of your recent stay at the hotel :) Your feedback is very appreciated and we look forward to your next stay. Best Regards,

2/10 Terrible

Shahidur

Stayed 3 nights in Oct 2023
Response from Jordi PENA - General Manager on Nov 22, 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated and we look forward to your next stay. Best Regards

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jordi PENA - General Manager on Oct 27, 2023
Thanks for sharing a wonderful review of your recent stay at the hotel. Your feedback is very appreciated. Best Regards,

6/10 Okay

M

Stayed 1 night in Oct 2023
Response from Jordi PENA - General Manager on Oct 23, 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated.

8/10 Good

Eren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff were excellent and everything was clean and quiet. Good price for it. Would be nice to have a dinner option in future especially vegan options as there were none that we saw. Very convenient location for food stores and the gym. Only down side would be the area as it doesn't feel very safe but the hotel itself is recommended.
Stayed 5 nights in Oct 2023
Response from Jordi PENA - General Manager on Oct 20, 2023
Thanks for sharing a review of your recent stay at the hotel. Your feedback is very appreciated.

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jordi PENA - General Manager on Oct 4, 2023
Thank you for a great review! We truly appreciate your feedback and hope to welcome you soon again at the hotel.

2/10 Terrible

David

Business traveler
Disliked: Staff & service
London's most over priced hovel.
Restaurant service was awful. I paid for Lamb around 8 pounds and they had none so I had a pie 5 pounds cheaper not even an offer of a refund for the difference. The food came it was shocking at best. Microwave food lump of mash potato solid and cold. Girl on reception was covering the bar so waiting to get served while people was checking in.
Stayed 1 night in Sep 2023
Response from Jordi PENA - General Manager on Sep 25, 2023
Thank you for sharing a review. We have noted your comments and apologise for any possible inconvenience that we could be responsible for.

8/10 Good

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall comfortable
Stayed 3 nights in Sep 2023
Response from Jordi PENA - General Manager on Sep 20, 2023
Thank you for a good review. We truly appreciate your feedback and hope to welcome you soon again at the hotel.

2/10 Terrible

Simon R P

Disliked: Cleanliness, property conditions & facilities, room comfort
What a nightmare!
What a nightmare. We had booked well in advance so as to be close to London City Airport. We booked a family room so we could do the final sorting out of our luggage. We arrived at 23:00 to be told the hotel was overbooked and that we would have to leave our bags and go to the budget hotel nearby. We had no other option but to accept. When we complained and asked, via hotels.com, to have at least the price difference refunded and some token compensation we were rebuffed and told the case was closed. What terrible customer service!!! The bright spot was that Alec, the poor man on duty, was very polite and extremely helpful.
Stayed 1 night in Sep 2023
Response from Jordi PENA - General Manager on Sep 20, 2023
Thank you for sharing a review. We have noted your feedback and sincerely apologise for any possible inconvenience that you might have experienced.

10/10 Excellent

Asif

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight with family. We found the stay very reasonably priced, comfortable and safe.
Response from Jordi PENA - General Manager on Sep 16, 2023
Thank you for sharing a review. We have noted your comments and hope to be part of your future travel plans.

10/10 Excellent

Maria Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jordi PENA - General Manager on Sep 1, 2023
Thank you for sharing a very good review! We have noted your comments and hope to be part of your future travel plans.

10/10 Excellent

SIDI

Liked: Cleanliness, staff & service, property conditions & facilities
I loved and enjoyed my stay at this property friendly staff very clean
Stayed 1 night in Aug 2023
Response from Jordi PENA - General Manager on Aug 29, 2023
Thank you for a good review! We truly appreciate your feedback and hope to welcome you soon again at the hotel.

10/10 Excellent

Lilian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2023
Response from Jordi PENA - General Manager on Aug 29, 2023
Thank you for a good review! We truly appreciate your feedback and hope to welcome you soon again at the hotel.

2/10 Terrible

Gurpage

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bed
Stayed 1 night in Aug 2023
Response from Jordi PENA - General Manager on Aug 29, 2023
Thank you for a good review! We truly appreciate your feedback and hope to welcome you soon again at the hotel.

8/10 Good

Chinelo

Stayed 2 nights in Aug 2023
Response from Jordi PENA - General Manager on Sep 11, 2023
Thank you for sharing a review. We have noted your comments and hope to be part of your future travel plans.

2/10 Terrible

Gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
We want our refund
Stayed 7 nights in Jul 2023
Response from Jordi PENA - General Manager on Aug 10, 2023
Thank you for reviewing your recent stay at the hotel.

4/10 Poor

Patrícia

Traveled with partner
Disliked: Amenities, property conditions & facilities
Wouldn’t go back.
Stayed 1 night in Aug 2023
Response from Jordi PENA - General Manager on Aug 9, 2023
Thank you for sharing a review! We are truly devastated to learn that you would not choose to return to the hotel and wish you the very best.

8/10 Good

BABATUNDE, LAGOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and walkable
Stayed 9 nights in Jul 2023
Response from Jordi PENA - General Manager on Aug 8, 2023
Thanks for sharing a good review! The team truly appreciates your comments and look forward to welcome you soon again at the hotel.

10/10 Excellent

Md Badrul

Stayed 1 night in Aug 2023
Response from Jordi PENA - General Manager on Aug 8, 2023
Thanks for sharing a wonderful review! The team truly appreciates your comments and look forward to welcome you soon again at the hotel.

10/10 Excellent

Amine-Ayoub

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jordi PENA - General Manager on Aug 3, 2023
Thanks for sharing a great review! The team truly appreciates your feedback and look forward to welcome you soon again at the hotel :)

8/10 Good

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London business/access to District line.
Good welcome, and efficient service at all times. Easy to find and good parking.
Stayed 1 night in Jul 2023
Response from Jordi PENA - General Manager on Aug 3, 2023
Thanks for sharing a very good review! The team truly appreciates your feedback and look forward to welcome you soon again at the hotel :)

2/10 Terrible

Kirsty

Stayed 1 night in Jul 2023
Response from Jordi PENA - General Manager on Jul 14, 2023
Thank you for sharing a review. Your feedback is very appreciated.

8/10 Good

Justin

Stayed 1 night in Jul 2023
Response from Jordi PENA - General Manager on Jul 24, 2023
Thank you for a good review! We hope to welcome you soon again at ibis London Barking.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok
Stayed 1 night in May 2023
Response from Jordi PENA - General Manager on May 27, 2023
Thank you for sharing a review. Your feedback is very appreciated.

8/10 Good

Betty

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
A nice reception hall, friendly staff. You can get a drink at the bar or a hot drink at any time. The restaurant is open from 6pm. Check in is from 3pm but check out is 12noon but can be extended to 5pm for £20 extra. The only thing i thought unsafe is a small step entering the room and getting out of the washroom which could be overlooked and cause one to stumble.
Stayed 1 night in May 2023
Response from Jordi PENA - General Manager on May 20, 2023
Thank you for sharing a review. Your feedback is very appreciated!

10/10 Excellent

ABDUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience.
Stayed 6 nights in May 2023
Response from Jordi PENA - General Manager on May 11, 2023
Thank you for sharing a review. Your feedback is very appreciated!

8/10 Good

Victoria

Stayed 1 night in Apr 2023
Response from Jordi PENA - General Manager on Apr 30, 2023
Thank you for sharing a review. Your feedback is very appreciated.

4/10 Poor

Laura

Stayed 2 nights in Apr 2023
Response from Jordi PENA - General Manager on May 20, 2023
Thank you for sharing a review. Your feedback is very appreciated.