Ratings based on 184 Verified Reviews

3.9 out of 5
80% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Newmarket

Great value, great stay

Posted Jan 31, 2017
Have stayed here 5 times now, always satisfied. Clean and comfortable rooms. Very private. Always room to park. The buttery restaurant is a bit overpriced and outdated... Overall, would stay here again
Comment from Hotel Management
Jan 31, 2017 by Lynda, Hotel Management
Dear Lone Wolf, , Your gracious online review and recommendation has certainly made our day and I thank you! It is our pleasure to have met your needs as we feel rewarded when guests choose to return. In appreciation, Lynda Aucoin, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Hensall, ON

Nice hotel, just around the corner

Posted Jan 30, 2017
Pros: comfortable, with more amenities than I had time or need for.
Cons: The tub plug didn't seal well enough to hold in enough water for a really relaxing soak. And when I finally pulled it, the drain was very slow.
Location: conveniently located to the venue I needed to attend
from where I needed to be to attend a 6-hour afternoon workshop. The Buttery Restaurant was easy to reach from the hotel lobby, and turned out to be excellent indeed. I savored their beautifully done stuffed sole. And will dine there again, next time I visit the area, which may be in another couple of months.
Comment from Hotel Management
Jan 31, 2017 by Lynda, Hotel Management
Dear Sybille, Your review has been well received and I thank you. As you mentioned, we are centrally located with many conveniences in the area, within walking distance. Our guests often praise The Buttery Restaurant as it has ranked among the top 3 (of 227) restaurants for years. In appreciation, Lynda Aucoin, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Winter party

Posted Jan 30, 2017
As soon as we walked into the hotel we were welcomed. Staff was very friendly The room was very spacious and very clean.
Comment from Hotel Management
Jan 31, 2017 by Lynda, Hotel Management
We really appreciate this exceptional online review. I thank you for recognizing our caring team and clean rooms as these are two of our key commitments at Best Western. With gratitude, Lynda Aucoin, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Barrie ontario

Posted Jan 11, 2017
Hotel close to hospital we were spending time supporting a family member Great staff Stayed extra nights just because of the staff
Comment from Hotel Management
Jan 13, 2017 by Lynda, Hotel Management
Dear Dave, Thank you! In the past year; I have received countless comment cards, online surveys, and calls reporting what an exceptional, caring, and friendly staff we have. I am truly blessed with the team on board. In appreciation, Lynda Aucoin, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Nice clean hotel close to shopping.

Posted Dec 27, 2016
Pros: Cleanliness, friendly staff and good location.
Cons: Bed not quite firm enough for my taste.
Location: Across from upper Canada mall.
Stayed over Christmas. Staff very pleasant. No breakfast provided but nice restaurant attached to hotel. We did not want the breakfast buffet on Boxing Day but they were kind enough to just serve us coffe and a muffin.
Comment from Hotel Management
Dec 30, 2016 by Lynda, Hotel Management
Dear Sandy, I thank you for recognizing our caring team and clean rooms as these are two of our key commitments at the Best Western. We appreciate you taking the time to rate us on Expedia. With gratitude, Lynda Aucoin, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2016
Comfortable stay, Upper Canada Mall is just across the road.
Comment from Hotel Management
Dec 22, 2016 by Lynda, Hotel Management
Thank you for taking a moment at this busy time of year to leave a recommendations for us. As you mention we are centrally located with a number of conveniences within walking distance. With gratitude, Lynda Aucoin, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Motel to stay in

Posted Dec 17, 2016
Clean room, convenient location, helpful, couteous staff
Comment from Hotel Management
Dec 18, 2016 by Lynda, Hotel Management
I thank you for recognizing our caring team and clean rooms as these are two of our key commitments at the Best Western. We appreciate you taking the time to rate us on Expedia. With gratitude, Lynda Aucoin, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Shopping trip

Posted Dec 13, 2016
Always a great experience staying that the Best Western Voyageur in Newmarket. Beds are comfortable, rooms are clean and staff are very friendly. Recommend staying in the back part, as rooms are spacious. Breakfast is available at a discounted rate at restaurant within hotel. Very close to Upper Canada Mall.
Comment from Hotel Management
Dec 14, 2016 by Lynda, Hotel Management
Dear Maureen, Thank you so very much for your gracious online review. We feel rewarded when guests take the time to do so. We look forward to your return. With gratitude, Lynda Aucoin, General Manager
4 out of 5
by A verified traveler

Clean and Comfortable

Posted Nov 23, 2016 on Hotels
Nice clean room. Not a huge fan of the outdoor corridor but the main building was full. Had to check out quickly for an appointment and didn't have time to eat. Price was adequate.
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thank you for highlighting our clean and comfortable rooms as this is a key commitment at the Best Western. We appreciate your post, Lynda Aucoin, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2016
Pros: Good location
Centrally located, good value for the price. I don't know why you ask for more details? The place was clean/quiet and good value for the price.
Comment from Hotel Management
Dec 2, 2016 by Lynda, Hotel Management
Thank you for taking the time to rate your stay with us. As you mentioned, we are positioned well with many conveniences within walking distance. I am pleased to read we met your needs. Sincerely, Lynda Aucoin, General Manager